Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Coursera
Skills you'll gain: WordPress, Search Engine Optimization, Blogs, Web Analytics, Web Content, Keyword Research, Information Architecture, Content Management, Marketing, Analytics, Web Design, Web Development
Advanced · Guided Project · Less Than 2 Hours

Campus BBVA
Skills you'll gain: Incident Response, Computer Security Incident Management, Cyber Attacks, Cybersecurity, Crisis Management, Security Awareness, Cyber Risk, Email Security, Data Security, Network Security, Business Process, Mobile Security, Information Privacy, Multi-Factor Authentication, Fraud detection
Beginner · Course · 1 - 3 Months

Skills you'll gain: Patient Communication, English Language, Verbal Communication Skills, Interpersonal Communications, Oral Comprehension, Social Skills, Vocabulary, Language Learning, Professional Development, Active Listening, Communication, Education Software and Technology, Grammar, Personal Development, Self-Awareness, Literacy
Beginner · Specialization · 3 - 6 Months
Skills you'll gain: OS Process Management, Operating Systems, C (Programming Language), System Programming, Virtualization, Virtual Machines, Application Programming Interface (API)
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, AI Enablement, Customer Support, Customer experience improvement, AI Personalization, Customer Engagement, Personalized Service, Data Ethics, Automation, Business Ethics, Information Privacy, Systems Integration
Intermediate · Course · 1 - 4 Weeks

University of Cape Town
Skills you'll gain: Design Thinking, Social Impact, Financial Inclusion, Risk Management, Business Modeling, Sustainable Development, Innovation, Performance Measurement, Resource Management, Stakeholder Engagement, Strategic Partnership, Entrepreneurial Finance, Finance, Due Diligence, Case Studies
Beginner · Course · 1 - 3 Months

American Psychological Association
Skills you'll gain: Self-Awareness, Relationship Building, Personal Development, Psychology, Relationship Management, Self-Motivation, Emotional Intelligence, Cultural Diversity, Behavior Management, Human Relations Movement, Decision Making, Goal Setting, Sociology, Social Sciences, Interpersonal Communications, Cognitive flexibility, Critical Thinking, Mindfulness, Research, Case Studies
Beginner · Specialization · 3 - 6 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Financial Market, Capital Budgeting, Finance, Investment Management, Investments, Securities (Finance), Equities, Decision Making, Financial Analysis, Return On Investment, Business Valuation, Cash Flows, Risk Analysis
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Project Estimation, Project Schedules, Work Breakdown Structure, Estimation, Scheduling, Timelines, Project Planning, Project Management, Probability & Statistics
Beginner · Guided Project · Less Than 2 Hours

Universidad Nacional Autónoma de México
Skills you'll gain: Educational Materials, Instructional Design, Teaching, Student Engagement, Video Production, Storytelling, Analytical Skills, Critical Thinking
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Business Analysis, Business Requirements, Business Process, Needs Assessment, Requirements Management, Ethical Standards And Conduct, Stakeholder Engagement
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Organizational Leadership, Team Motivation, Diversity and Inclusion, Innovation, Team Leadership, Initiative and Leadership, Personal Development, Leadership, Resilience, Team Management, Team Performance Management, Industrial and Organizational Psychology, Leadership and Management, Business Leadership, Decision Making, Self-Awareness, Coaching, Change Management, Psychology, Storytelling
Build toward a degree
Beginner · Specialization · 3 - 6 Months