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  • It Support

It Support Courses

IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.


Popular It Support Courses and Certifications


  • Status: Free Trial
    Free Trial
    P

    Packt

    IT Fundamentals and Hardware Essentials

    Skills you'll gain: Hardware Troubleshooting, Computer Hardware, Computer Architecture, Desktop Support, Data Storage Technologies, System Configuration, USB, Peripheral Devices, System Support

    4.5
    Rating, 4.5 out of 5 stars
    ·
    70 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Minnesota

    IT Infrastructure and Emerging Trends

    Skills you'll gain: Cybersecurity, Cloud Computing, Cloud Services, Information Technology, Technology Solutions, IT Infrastructure, Technical Management, Information Systems, Mobile Security, Emerging Technologies, Innovation, Business Transformation, Blockchain, Wireless Networks

    4.8
    Rating, 4.8 out of 5 stars
    ·
    504 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Support Interactive Learning with Genially

    Skills you'll gain: Interactive Learning, Education Software and Technology, End User Training and Support, Virtual Environment

    4.9
    Rating, 4.9 out of 5 stars
    ·
    19 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    C

    Coursera

    GenAI for Cloud Support Associates

    Skills you'll gain: Responsible AI, Generative AI, Prompt Patterns, AI Enablement, Risking, System Support, Data Ethics, System Monitoring, Technical Communication, Model Evaluation, Strategic Planning

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google

    Play It Safe: Manage Security Risks

    Skills you'll gain: Security Management, Threat Management, Cybersecurity, Cyber Risk, Risk Management, Incident Response, Vulnerability Management, Security Information and Event Management (SIEM), Security Controls, Continuous Monitoring, Information Systems Security, Enterprise Security, Risk Analysis, Threat Detection, Information Assurance, Auditing, Compliance Auditing

    4.8
    Rating, 4.8 out of 5 stars
    ·
    11K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Relational Database Support for Data Warehouses

    Skills you'll gain: Data Warehousing, SQL, Data Governance, Data Integration, Data Management, Business Intelligence, Oracle Databases, Analytics, PostgreSQL, Data Mining, Big Data, Relational Databases, Database Management Systems, Data Architecture

    4.6
    Rating, 4.6 out of 5 stars
    ·
    592 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google

    Project Planning: Putting It All Together

    Skills you'll gain: Project Management, Project Planning, Project Risk Management, Communication Planning, Project Documentation, Milestones (Project Management), Risk Management, Cost Management, Budgeting, Estimation, Timelines, Procurement, Technical Communication, Strategic Thinking

    4.8
    Rating, 4.8 out of 5 stars
    ·
    15K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Models & Frameworks to Support Sales Planning

    Skills you'll gain: Sales Management, Sales Strategy, Customer Engagement, Sales Process, Sales, Sales Enablement, Sales Training, Customer Relationship Building, Business, Negotiation

    4.5
    Rating, 4.5 out of 5 stars
    ·
    80 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Governance and Management of IT

    Skills you'll gain: IT Management, Control Objectives for Information and Related Technology (COBIT), Cloud Management, Quality Assurance, Compliance Auditing, Technology Strategies, Governance, Enterprise Architecture, Audit Planning, Information Technology Infrastructure Library, Risk Management, Risk Analysis, Cloud Computing, Business Priorities, Change Control, Change Management, Resource Management, Internal Controls, Business Intelligence, Compliance Management

    4.9
    Rating, 4.9 out of 5 stars
    ·
    13 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Customer Support digital transformation with HubSpot

    Skills you'll gain: HubSpot CRM, Digital Transformation, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Business Systems, Technology Strategies, Process Improvement, Business Development

    4.9
    Rating, 4.9 out of 5 stars
    ·
    14 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • C

    Coursera

    IT Ticket Management with Typeform

    Skills you'll gain: Surveys, Employee Surveys, User Feedback, Work Order, Self Service Technologies, IT Management, User Accounts, Workflow Management, Customer Communications Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    51 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Advanced Budgeting Across Automobile, IT & Banking

    Skills you'll gain: Financial Statement Analysis, Budget Management, Budgeting, Banking, Financial Data, Revenue Forecasting, Financial Forecasting, Financial Management, Trend Analysis, Financial Analysis, Business Acumen, Cost Management, Operating Budget, Corporate Finance, Accounting and Finance Software, Financial Modeling, Commercial Lending, Performance Analysis, Financial Statements, Business

    Beginner · Specialization · 1 - 3 Months

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In summary, here are 10 of our most popular it support courses

  • IT Fundamentals and Hardware Essentials: Packt
  • IT Infrastructure and Emerging Trends: University of Minnesota
  • Support Interactive Learning with Genially: Coursera
  • GenAI for Cloud Support Associates: Coursera
  • Play It Safe: Manage Security Risks: Google
  • Relational Database Support for Data Warehouses: University of Colorado System
  • Project Planning: Putting It All Together: Google
  • Models & Frameworks to Support Sales Planning : Fundação Instituto de Administração
  • Governance and Management of IT: Packt
  • Customer Support digital transformation with HubSpot: Coursera

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