IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Value Propositions, Strategic Thinking, Target Market, Strategic Decision-Making, Product Marketing, Go To Market Strategy, Strategic Marketing, Data-Driven Marketing, Marketing Planning, Content Performance Analysis, Content Marketing, Competitive Analysis, Marketing Strategy and Techniques, Brand Strategy, Product Strategy, Constructive Feedback, Campaign Planning, Content Strategy, Copywriting, Target Audience
Intermediate · Specialization · 3 - 6 Months

University of California, Irvine
Skills you'll gain: Salesforce, Salesforce Development, Data Quality, Data Modeling, Business Process Automation, Email Marketing, Data Security, Sales Enablement, Data Access, Data Management, Business Process, User Accounts, User Provisioning, Sales Process, Customer Relationship Management (CRM) Software, Customer Relationship Management, Dashboard, Sales Development, Automation, Cloud Computing
Beginner · Specialization · 1 - 3 Months

IE Business School
Skills you'll gain: Product Strategy, Market Dynamics, Revenue Management, Strategic Marketing, Marketing Psychology, Consumer Behaviour, Profit and Loss (P&L) Management, Cost Accounting, Market Research, Customer Analysis, Sales, Customer Insights, Competitive Analysis, Market Data
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Marketing Automation, Marketing Effectiveness, Marketing Analytics, Data-Driven Marketing, Marketing Strategies, Customer Retention, Growth Strategies, Customer Acquisition Management, HubSpot CRM, Customer experience strategy (CX), Customer Analysis, Email Marketing, Campaign Management, Campaign Planning, Performance Measurement, Performance Reporting, Driving engagement, Business Metrics, Feasibility Studies, Customer Engagement
Beginner · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Six Sigma Methodology, Process Improvement, Process Optimization, Correlation Analysis, Statistical Hypothesis Testing, Kaizen Methodology, Quality Improvement, Process Improvement and Optimization, Regression Analysis, Statistical Process Controls, Process Analysis, Continuous Improvement Process, Project Management, Quality Management, Quality Control, Cost Benefit Analysis, Statistical Inference, Document Control, Project Documentation
Beginner · Course · 1 - 3 Months

Skills you'll gain: AI Product Strategy, Generative AI, AI Enablement, Responsible AI, Decision Intelligence, Strategic Thinking, Business Strategy, Key Performance Indicators (KPIs), Artificial Intelligence, Technology Strategies, Performance Measurement, Business Metrics, Business Priorities, Digital Transformation, Verbal Strategic Communication, Technical Communication, Competitive Intelligence, Corporate Sustainability, Strategic Prioritization, Competitive Analysis
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Object Oriented Programming (OOP), File I/O, Data Persistence, Object Oriented Design, Java, Java Programming, File Management, Memory Management, Code Reusability, Application Development, Maintainability, Computer Programming, Software Design, Development Environment, Program Development, Application Design, Programming Principles, Computer Programming Tools, Data Structures, Integrated Development Environments
Beginner · Specialization · 3 - 6 Months

ISC2
Skills you'll gain: Network Security, Cybersecurity, Cyber Attacks, IT Security Architecture, Infrastructure Security, Threat Detection, Computer Networking, Data Centers, General Networking, Distributed Denial-Of-Service (DDoS) Attacks, Intrusion Detection and Prevention, Threat Management, Cloud Services, Data Security, Network Planning And Design, Firewall, Cloud Security, OSI Models, Network Protocols, Network Model
Beginner · Course · 1 - 3 Months

John Wiley & Sons
Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Multimodal Prompts, Generative AI, Prompt Patterns, Responsible AI, ChatGPT, Generative Model Architectures, Large Language Modeling, Computer Vision, Artificial Intelligence and Machine Learning (AI/ML), Context Engineering, Image Analysis, AI powered creativity, LLM Application, AI literacy, Token Optimization, OpenAI, AI Integrations, Artificial Intelligence
Intermediate · Specialization · 3 - 6 Months

Wesleyan University
Skills you'll gain: Storytelling, Writing and Editing, Editing, Writing, Creativity
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, LangChain, Prompt Patterns, LLM Application, Generative AI, Generative AI Agents, Tool Calling, AI Workflows, Large Language Modeling, AI Integrations, Model Evaluation, Flask (Web Framework), Agentic systems, Software Development
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Unix Shell, Shell Script, Unix, Bash (Scripting Language), Linux Commands, Linux, Unix Commands, Linux Servers, Secure Coding, Maintainability, Hardening, Command-Line Interface, Debugging, Windows PowerShell, Scripting, Scripting Languages, Authorization (Computing), Cross Platform Development, Mac OS, Security Management
Advanced · Course · 1 - 3 Months