Skills you'll gain: Service Improvement, Business Process Automation, Process Improvement, Customer experience improvement, Sales Process, Client Services, Prospecting and Qualification, Project Scoping, Operational Efficiency, Presentations, Expectation Management, Business Planning, Brand Strategy, Web Presence, Scope Management, Entrepreneurship, Customer Acquisition Management, Business Development, Branding, Value Propositions

Skills you'll gain: Continuous Delivery, Test Driven Development (TDD), Unit Testing, Continuous Deployment, Continuous Integration, Test Script Development, Program Development, CI/CD, Agile Methodology, Test Automation, Development Testing, Mockups, Test Case, Agile Software Development, Software Testing, Debugging, Software Development, Python Programming, Version Control, Requirements Analysis

Skills you'll gain: Generative Engine Optimization (GEO), Content Performance Analysis, Content Optimization, Google Gemini, Generative AI, Content Strategy, Gemini, Content Marketing, AI Workflows, ChatGPT, Google Analytics, Responsible AI, Content Creation, Data-Driven Marketing, AI literacy, Large Language Modeling, Automation, No-Code Development, Language Interpretation, Translation, and Studies

Skills you'll gain: Customer Success Management, Customer Service, Customer experience strategy (CX), Customer Retention, Customer Relationship Building, Customer Engagement, Customer Relationship Management, Customer Support, Customer experience improvement, Customer Relationship Management (CRM) Software, Customer Acquisition Management, Sales Process, Relationship Management, Customer Analysis, Customer Insights, Leadership, Business Metrics, Performance Metric, General Sales Practices, Sales Strategy

Skills you'll gain: Microsoft Power Automate/Flow, Email Automation, Microsoft Power Platform, Balancing (Ledger/Billing), Accounting Records, Month End Closing, Microsoft Excel, Automation, Microsoft 365

Skills you'll gain: Ansible, Software Installation, File Management, IT Automation, YAML, System Configuration, DevOps

Skills you'll gain: Prompt Engineering, Large Language Modeling, Responsible AI, AI Security, Generative AI, LLM Application, Generative Model Architectures, Policy Development, Data Ethics, AI literacy, Human Resource Policies, Regulatory Compliance, Labor Relations, Automation, Data Security, Law, Regulation, and Compliance, Workforce Management, AI Integrations, Artificial Intelligence, Workforce Development

Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Generative AI, AI Personalization, Sales Presentations, General Sales Practices, AI Enablement, Artificial Intelligence, Ideation, Automation, Digital Transformation, Innovation

Skills you'll gain: Data Ethics, AI Personalization, Sales Process, Sales Presentation, Customer Engagement, Customer experience improvement, Customer Relationship Management (CRM) Software, Customer Retention, Prompt Engineering, Microsoft Copilot, Customer Analysis, Customer Relationship Management, Sales Strategy, Law, Regulation, and Compliance, Workflow Management, Sales, Responsible AI, Sales Presentations, Email Automation, Calendar Management

Skills you'll gain: Google Sheets, Data-Driven Decision-Making, Workforce Management, Google Workspace, Data Maintenance, Data Store, Data Analysis, Business Operations, Resource Allocation, Spreadsheet Software, Automation, Management Reporting, Workflow Management, Operations, Data Management

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Engagement, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Telephone Skills, Customer Support, Professionalism, Verbal Communication Skills, Active Listening, Communication

Skills you'll gain: Microsoft Azure, Serverless Computing, Microsoft Power Automate/Flow, Microsoft Power Platform, Business Process Automation, Microsoft Development Tools, Event-Driven Programming, Cloud API, Application Programming Interface (API), Web Applications, Business Logic, GitHub