IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Google Cloud
Skills you'll gain: Google Sheets, Google Workspace, Spreadsheet Software, Productivity Software, Excel Formulas, Data Visualization, Version Control, Collaborative Software, Data Entry, Data Management, Data Analysis Software, Change Control, Data Sharing, Data Import/Export, Role-Based Access Control (RBAC)
Beginner · Course · 1 - 3 Months

Sage Publications
Skills you'll gain: Qualitative Research, Data Analysis, Research Design, Research Methodologies, Scientific Methods, Analysis, Research, Statistical Analysis, Science and Research, Ethical Standards And Conduct, Data Collection, Statistics, Psychology, Statistical Inference, Statistical Hypothesis Testing
Intermediate · Course · 1 - 4 Weeks

The Hong Kong University of Science and Technology
Skills you'll gain: Case Studies, Target Audience, Business Analysis, Business Communication, Communication Strategies, Communication, Analysis, English Language, Strategic Communication, Business Writing, Vocabulary, Verbal Communication Skills, Language Competency, Writing, Language Learning, Grammar
Mixed · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Public Speaking, Presentations, Storytelling, Verbal Communication Skills, Oral Expression, Communication, Executive Presence, Communication Strategies, Composure, Verbal Strategic Communication, Creativity, Business Writing, Editing, Adaptability
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Software Testing, Software Quality Assurance, Test Script Development, Test Automation, Acceptance Testing, Test Tools, Test Case, System Testing, Test Planning, Functional Testing, Software Quality (SQA/SQC), Quality Assurance, Issue Tracking, Test Data, Performance Stress Testing, Browser Compatibility, User Acceptance Testing (UAT), Quality Assurance and Control, Quality Assessment, Quality Management Systems
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Resilience, Stress Management, Team Leadership, Team Performance Management, Team Management, Emotional Intelligence, Organizational Leadership, Team Building, Personal Development, Team Motivation, Industrial and Organizational Psychology, Team Collaboration, Stress First Aid, Crisis Management, Management Training And Development, Recognizing Others, Drive Engagement, People Management, Adaptability, Leadership
Intermediate · Course · 1 - 3 Months
Red Hat
Skills you'll gain: OpenShift, Retrieval-Augmented Generation, Agentic systems, Red Hat Enterprise Linux, Agentic Workflows, AI Enablement, Model Context Protocol, AI Integrations, AI Orchestration, Tool Calling, Model Deployment, LLM Application, Model Training, Artificial Intelligence and Machine Learning (AI/ML), Hybrid Cloud Computing, Artificial Intelligence, Model Optimization, Fine-tuning, Jupyter, Data Science
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Vibe coding, Prompt Engineering, No-Code Development, AI powered creativity, Agentic Workflows, AI Workflows, Application Deployment, Generative AI Agents, Application Development, Dependency Analysis, Development Environment, Generative AI, Integrated Development Environments, Software Development Tools, Package and Software Management, Change Control, Digital Publishing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Professional Networking, LinkedIn, Professional Development, Relationship Building, Follow Through, Interpersonal Communications, Professionalism, Business Communication, Rapport Building, Verbal Communication Skills, Communication, Community Outreach, Collaboration, General Networking, Business Marketing, Personal Development, Business Relationship Management, Business Leadership, Leadership Development, Growth Strategies
Beginner · Course · 1 - 3 Months

Hugging Face
Skills you'll gain: Fine-tuning, Hugging Face, LLM Application, Model Deployment, Transfer Learning, UI Components, Real Time Data, Data Preprocessing, Model Evaluation, Application Design, Event-Driven Programming, Model Training, Cloud Deployment, Applied Machine Learning, AI Workflows, Large Language Modeling, Application Deployment, Data Processing, Application Programming Interface (API), User Interface (UI) Design
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Feature Engineering, Apache Airflow, Databricks, MLOps (Machine Learning Operations), Data Pipelines, AI Orchestration, Data Lakes, Model Training, Apache Spark, Data Store, AI Workflows, Data Processing, Artificial Intelligence and Machine Learning (AI/ML), Data Transformation, Machine Learning, Data Collection, SQL, Data Storage, Machine Learning Algorithms, Warehouse Management
Advanced · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Claude Code, Prompt Patterns, No-Code Development, Generative AI Agents, Engineering Software, AI Enablement, AI Orchestration, AI powered creativity, LLM Application, AI Product Strategy, Anthropic Claude, AI literacy, Agentic Workflows, AI Workflows, Decision Intelligence, Dashboard Creation, Artificial Intelligence, Large Language Modeling
Beginner · Specialization · 3 - 6 Months