IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University at Buffalo
Skills you'll gain: Computer Vision, Image Analysis, Color Theory, Digital Signal Processing, Mathematical Software, Applied Mathematics, Artificial Intelligence, Computer Programming, Matlab, Calculus, Probability & Statistics
Intermediate · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Crisis Management, Communication Planning, Leadership, Leadership Development, Resilience, Stakeholder Communications, Organizational Leadership, Stakeholder Management, Stakeholder Engagement, Contingency Planning, Business Continuity, Dealing With Ambiguity, Stakeholder Analysis, Communication Strategies, Risk Management, Adaptability, Change Management, Communication
Intermediate · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Data Presentation, Data Processing, Big Data, Apache Spark, Data Analysis Software, Splunk, Data Analysis, Unstructured Data, Analytics, Data Wrangling, Data Infrastructure, Social Network Analysis, Network Analysis, Classification Algorithms
Mixed · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Value Propositions, Business Modeling, Strategic Thinking, Market Analysis, Market Research, People Development, User Research, Market Intelligence, User Feedback, Target Market, Target Audience
Beginner · Course · 1 - 3 Months

University of Alberta
Skills you'll gain: Reinforcement Learning, Systems Development, Solution Architecture, Machine Learning Methods, Model Training, Model Evaluation, Agentic systems, Artificial Neural Networks, Machine Learning, Model Optimization, Machine Learning Algorithms, Markov Model, Feature Engineering, Algorithms, Performance Tuning
Intermediate · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Business Workflow Analysis, Business Analysis, Analytics, Data Preprocessing, Data Analysis, Data-Driven Decision-Making, Descriptive Analytics, Data Presentation, Business Solutions, Python Programming
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Rutgers the State University of New Jersey
Skills you'll gain: Inventory Control, Supply Chain, Financial Statement Analysis, Data Analysis, Financial Data, Case Studies
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Peer Review, Video Game Development, Professional Development, Contract Negotiation, Media and Communications, Branding, Content Performance Analysis, Organizational Structure, Fundraising and Crowdsourcing, Organizational Strategy, Brand Management, Game Design, Recruitment, Fundraising, Media Production, Workforce Development, Live Streaming, Higher Education, Market Dynamics, Research
Beginner · Specialization · 1 - 3 Months

Google Cloud
Skills you'll gain: Site Reliability Engineering, Continuous Delivery, Safety Culture, Culture Transformation, Continuous Deployment, Continuous Integration, CI/CD, Service Level, Data-Driven Decision-Making, Organizational Structure, Incident Management, Automation, Program Implementation, Goal Setting
Beginner · Course · 1 - 3 Months
University of Virginia
Skills you'll gain: Revenue Management, Global Marketing, Consumer Behaviour, Marketing Psychology, Customer Insights, Customer Analysis, Case Studies, Market Research, Behavioral Economics, Decision Making, Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Identity and Access Management, IT Security Architecture, Security Testing, Single Sign-On (SSO), Data Security, Contingency Planning, User Provisioning, Cryptography, Network Security, Application Security, Information Systems Security, Cryptographic Protocols, Asset Protection, Cloud Security, Computer Security Incident Management, Digital Assets, Public Key Cryptography Standards (PKCS), Incident Response, Risk Management Framework, Risk Management
Advanced · Specialization · 3 - 6 Months

University of California, Irvine
Skills you'll gain: Digital pedagogy, Teaching, AI Personalization, Education Software and Technology, Virtual Environment, Learning Management Systems, Collaborative Software, Web Content Accessibility Guidelines, Emerging Technologies, Information Privacy
Mixed · Course · 1 - 3 Months