IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Goodwill Industries International
Skills you'll gain: Constructive Feedback, Coaching, Virtual Teams, Professional Development, Talent Pipelining, Telecommuting, Drive Engagement, Project Closure, Project Design, Professional Networking, Adaptability, Stakeholder Engagement, Fundraising and Crowdsourcing, Workforce Development, Strategic Partnership, Project Implementation, Technology Strategies, Emerging Technologies, Relationship Building, Presentations
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Management Training And Development, Team Performance Management, Performance Management, Team Management, Performance Appraisal, Empowerment, Self-Awareness
Beginner · Course · 1 - 4 Weeks

University of Copenhagen
Skills you'll gain: Data Literacy, digital literacy, Data Ethics, Journalism, Artificial Intelligence, Data Sharing, Analytical Skills, AI literacy, Big Data, Information Privacy, Law, Regulation, and Compliance, Data Processing, Data Collection, Social Impact, Machine Learning, Algorithms
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Data Literacy, Data Visualization, Data Analysis, Research Design, Data Presentation, Descriptive Statistics, Analytics, Descriptive Analytics, Research Methodologies, Statistics, Analytical Skills, Quantitative Research, Statistical Methods, Probability & Statistics
Beginner · Course · 1 - 4 Weeks

AI Business School
Skills you'll gain: Agentic Workflows, Prompt Engineering, Agentic systems, AI Workflows, Prompt Engineering Tools, Generative AI, AI literacy, Sales, Sales Enablement, AI Orchestration, Large Language Modeling, ChatGPT, Generative AI Agents, AI Personalization, Productivity, LLM Application, Innovation, Operational Efficiency, Artificial Intelligence, Ideation
Beginner · Specialization · 1 - 3 Months

L&T EduTech
Skills you'll gain: Building Codes, Engineering Analysis, Engineering Calculations, Structural Engineering, Simulation and Simulation Software, Finite Element Methods, Construction Engineering, Mathematical Software, Civil Engineering, Engineering Practices, Structural Analysis, Construction, Engineering Design Process, Laboratory Testing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Threat Modeling, Vulnerability Assessments, Vulnerability Scanning, Business Continuity Planning, Business Continuity, Risk Analysis, Risk Management Framework, Vulnerability Management, Threat Management, Cyber Risk, Risk Management, Business Risk Management, Risk Mitigation, Risk Modeling
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Interactive Learning, Education Software and Technology, End User Training and Support
Beginner · Guided Project · Less Than 2 Hours

Akamai Technologies, Inc.
Skills you'll gain: Endpoint Security, Incident Response, Network Security, Vulnerability Scanning, Computer Security Incident Management, Security Management, Incident Management, Penetration Testing, Cybersecurity, Authentications, Cyber Attacks, Security Controls, Vulnerability Assessments, Encryption, Firewall, Threat Management, User Accounts, Identity and Access Management, Mobile Security, Risk Management
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Responsible AI, Generative AI, AI literacy, Google Cloud Platform, AI Enablement, System Support, Data Ethics, LLM Application, Model Evaluation, Strategic Planning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Patient Education And Counseling, Patient Coordination, Law, Regulation, and Compliance, Educational Materials, Needs Assessment, Decision Making
Beginner · Course · 1 - 3 Months

Packt
Skills you'll gain: Prompt Engineering, Large Language Modeling, AI powered creativity, AI Personalization, Prompt Patterns, AI literacy, LLM Application, Multimodal Prompts, AI Enablement, Prompt Engineering Tools, Artificial Intelligence, AI Workflows, Generative AI, Responsible AI, Critical Thinking, Lifelong Learning, Adaptability
Beginner · Course · 1 - 4 Weeks