IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

ESSEC Business School
Skills you'll gain: Diversity Programs, Diversity Awareness, Cultural Diversity, Diversity and Inclusion, Workplace inclusivity, Intercultural Competence, Psychology, Sociology, Innovation, Human Resource Policies, Organizational Change
Beginner · Course · 1 - 4 Weeks

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Digital Signal Processing, Electrical Engineering, Communication Systems, Programming Principles, Electronics, Telecommunications, Algorithms, Linear Algebra, Time Series Analysis and Forecasting, Mathematical Modeling
Intermediate · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

University of Colorado System
Skills you'll gain: Chronic Diseases, Student Support and Services, Parent Communication, Care Management, Health Education, First Aid, Patient Education and Support, Pediatrics, Emergency Response, Nursing Care, Respiratory Care, Medication Administration, Nutrition and Diet
Beginner · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Human Resource Strategy, Organizational Strategy, Organizational Structure, Organizational Effectiveness, Workforce Planning, Organizational Change, Risk Management, Business Strategy, Business Systems, Complex Problem Solving, Report Writing
Beginner · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Data Storytelling, Google Sheets, Data Visualization, Spreadsheet Software, Large Language Modeling, Data Literacy, Data Visualization Software, Business Analysis, Requirements Analysis, Data Analysis, Analytics, Exploratory Data Analysis, Data-Driven Decision-Making, Trend Analysis, Data Transformation, Stakeholder Engagement
Beginner · Course · 1 - 4 Weeks

ISC2
Skills you'll gain: Configuration Management, Cybersecurity, Computer Security Awareness Training, Data Security, Security Controls, Security Management, Event Monitoring, Encryption, Network Security, Continuous Monitoring, Cyber Security Policies, Security Strategy, System Monitoring, General Networking, Cryptography, Data Management
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Design Thinking, User Experience Design, User Experience, User Interface and User Experience (UI/UX) Design, Human Centered Design, Wireframing, Prototyping, User Research, Information Architecture
Mixed · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: ChatGPT, Creative Problem-Solving, AI Personalization, Innovation, Brainstorming, Game Design, Education Software and Technology, Student Engagement, Prompt Engineering, Generative AI
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Professional Networking, Interviewing Skills, Professional Development, Presentations, Data Science, Company, Product, and Service Knowledge, Recruitment, Writing, Business Research, Portfolio Management, Data Analysis, Job Analysis, Problem Solving, Communication, Python Programming
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Backlogs, Quality Management, Project Closure, Project Planning, Scope Management, Agile Project Management, Budget Management, Project Risk Management, Milestones (Project Management), Team Leadership, Communication Planning, Project Scoping, Agile Software Development, Product Roadmaps, Sprint Retrospectives, Data-Driven Decision-Making, Project Management Life Cycle, Smart Goals, Change Management, Project Management
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Cloud Computing, Cloud Infrastructure, Cloud Services, JavaScript Frameworks, Back-End Web Development, Cloud Deployment, DevOps, Full-Stack Web Development, OpenShift, Version Control, CI/CD, Application Frameworks, Software Development, Web Applications, Microservices, Containerization, Kubernetes, Web Development, Node.JS, Serverless Computing
Intermediate · Course · 1 - 4 Weeks