IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Michigan
Skills you'll gain: Community Organizing, Social Justice, Community Development, Community and Social Work, Diversity Awareness, Social Work, Discussion Facilitation, Community Outreach, Intercultural Competence, Social Impact, Cultural Diversity, Interpersonal Communications, Conflict Management, Diversity Equity and Inclusion Initiatives, Program Evaluation, Persuasive Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: Software Development, Software Engineering, Relationship Building, Professional Development, Application Development, Follow Through, Communication Strategies, Professionalism, Verbal Communication Skills, Problem Solving, Communication, Back-End Web Development
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Security, Data Migration, Data Governance, Extract, Transform, Load, Cloud Storage, Data Architecture, Data Management, Data Integration, Data Storage, Enterprise Architecture, Data Quality, Data Modeling, Incident Response, Security Controls, Information Privacy, Data Infrastructure, Data Storage Technologies, Security Strategy, Database Architecture and Administration, Threat Management
Advanced · Specialization · 1 - 3 Months

University of Alberta
Skills you'll gain: Computational Thinking, Video Game Development, Game Design, Software Quality (SQA/SQC), Problem Solving, Programming Principles, Computer Programming, Program Development, Algorithms, Python Programming, Computer Science, Debugging, Test Planning, Functional Testing, Other Programming Languages
Beginner · Course · 1 - 3 Months
STARWEAVER
Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Stakeholder Communications, Stakeholder Analysis, Organizational Change, Conflict Management, Business Relationship Management, Relationship Management, Relationship Building, Change Management, Expectation Management, Communication Planning, Needs Assessment
Beginner · Course · 1 - 4 Weeks

Infosec
Skills you'll gain: Cybersecurity, Cyber Attacks, Incident Response, Information Systems Security, Threat Modeling, Security Management, Computer Security Incident Management, Network Security, IT Security Architecture, Threat Management, Security Information and Event Management (SIEM), Cyber Threat Intelligence, Security Controls, Identity and Access Management, Cryptography, Threat Detection, Cyber Security Policies, Data Security, Computer Security, Risk Management
Intermediate · Course · 3 - 6 Months

Coursera
Skills you'll gain: Excel Macros, Microsoft Excel, Data Manipulation, Advanced Analytics, Visual Basic (Programming Language), Data Analysis, Productivity Software, Debugging, Spreadsheet Software, Business Process Automation, Automation, Strategic Decision-Making, Scripting, Programming Principles
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microarchitecture, Computer Architecture, Embedded Software, Embedded Systems, Hardware Architecture, System Requirements, Product Support
Intermediate · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Risk Management Framework, Governance, Governance Risk Management and Compliance, Risk Management, Enterprise Risk Management (ERM), Risk Appetite, Risk Analysis, Operational Risk, Compliance Management, Business Risk Management, Risk Mitigation, Risk Control, Business Ethics, Stakeholder Management, International Finance, Workplace Bullying Intervention, Ethical Standards And Conduct, Stakeholder Communications, Stakeholder Engagement
Beginner · Course · 1 - 3 Months

L&T EduTech
Skills you'll gain: Autodesk Revit, Building Information Modeling, Autodesk, Collaborative Software, Drafting and Engineering Design, Computer-Aided Design, Engineering Documentation, Engineering Drawings, Building Design, Architectural Design, 3D Modeling, Civil Engineering, Structural Engineering, Technical Standard, HVAC, Electrical Systems, Plumbing, User Interface (UI)
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Data Engineering, Data Manipulation, Data Store, Data Warehousing, SQL, Data Pipelines, Extract, Transform, Load, Application Development, Artificial Intelligence and Machine Learning (AI/ML), Role-Based Access Control (RBAC), Stored Procedure, Cloud Services, LLM Application, Application Frameworks, Generative AI, Large Language Modeling, Applied Machine Learning, Data Science, Machine Learning
Beginner · Course · 1 - 4 Weeks

New York University
Skills you'll gain: Supervised Learning, Machine Learning Methods, Model Evaluation, Applied Machine Learning, Statistical Machine Learning, Machine Learning, Statistical Methods, Artificial Neural Networks, Statistical Modeling, Predictive Modeling, Model Training, Scikit Learn (Machine Learning Library), Regression Analysis, Deep Learning, Tensorflow, Logistic Regression, Jupyter, Reinforcement Learning
Intermediate · Course · 1 - 4 Weeks