IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Rice University
Skills you'll gain: Growth Mindedness, Stress Management, Resilience, Mindfulness, Personal Development, Self-Awareness, Mental Health, Personal Attributes, Positivity, Emotional Intelligence, Behavioral Health
Beginner · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Customer experience strategy (CX), Brand Strategy, Retail Store Operations, Marketing Strategies, Customer Insights, Brand Loyalty, Merchandise Displays, Global Marketing, Market Trend, Consumer Behaviour, Competitive Analysis, Business Strategy, Innovation, E-Commerce
Beginner · Course · 1 - 4 Weeks

IE Business School
Skills you'll gain: Intelligence Collection and Analysis, Strategic Thinking, Competitive Intelligence, Critical Thinking, Analysis, Business Intelligence, Digital Transformation, Timelines, Decision Making, Trend Analysis, Stakeholder Analysis, Business Strategy, Complex Problem Solving, International Relations, Empathy & Emotional Intelligence, Forecasting, Artificial Intelligence
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: DevOps, CI/CD, Process Mapping, Culture Transformation, Continuous Improvement Process, Lean Methodologies, Risk Management, Quality Improvement, Process Improvement, Organizational Structure, Kanban Principles, Operational Efficiency, User Feedback, Systems Thinking
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Patient Safety, Patient-centered Care, Accident Prevention, Collaboration, Safety Standards, Teamwork, Patient Advocacy, Stress First Aid, Healthcare Ethics, Accountability, Risk Management, Leadership, Communication
Mixed · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: ChatGPT, Generative AI, Prompt Engineering, LLM Application, Taking Meeting Minutes, Project Management, Calendar Management, Collaborative Software, Brainstorming, Meeting Facilitation, Report Writing, Management Reporting, Document Control
Beginner · Course · 1 - 4 Weeks

The University of Melbourne
Skills you'll gain: Cloud Computing, Cloud Services, Cloud Computing Architecture, Change Management, Organizational Change, Service Level Agreement, Stakeholder Engagement, Business Transformation, Workforce Planning, Contract Management, Governance, Key Performance Indicators (KPIs)
Beginner · Course · 1 - 3 Months
University of Minnesota
Skills you'll gain: Model Evaluation, Decision Support Systems, Business Metrics, Performance Metric, Data Collection, Performance Measurement, Benchmarking, Data Validation, A/B Testing, User Feedback, Predictive Analytics, Product Assortment
Mixed · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Financial Statements, Financial Statement Analysis, Financial Forecasting, Financial Accounting, Income Statement, Balance Sheet, Financial Analysis, Revenue Forecasting, Profit and Loss (P&L) Management, Financial Data, Cash Flows, Accounting, Business Valuation, Capital Expenditure, Finance
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Social Network Analysis, Social Sciences, Network Analysis, Social Studies, Data Science, Machine Learning, Computational Thinking, Artificial Intelligence, Data Analysis, Simulations, Big Data, Digital Transformation, Predictive Modeling
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Data Quality, Data Management, Technical Communication, Data Analysis, Data-Driven Decision-Making, Statistical Analysis, Data Science, Statistical Machine Learning, Statistical Inference, Statistics, A/B Testing, Statistical Modeling
Mixed · Course · 1 - 4 Weeks

Red Hat
Skills you'll gain: Ansible, Linux Commands, Linux Administration, Linux, Infrastructure as Code (IaC), YAML, Automation, DevOps, System Configuration, Configuration Management, Software Architecture
Beginner · Course · 1 - 3 Months