Skills you'll gain: Internal Communications, Corporate Communications, Employee Engagement, Diversity Equity and Inclusion Initiatives, Strategic Communication, Crisis Management, Drive Engagement, Business Communication, Workplace inclusivity, Organizational Change, Communication Strategies, Leadership, Culture

Skills you'll gain: Hospitality Management, Guest Relations, Hospitality, Hotels and Accommodations, Customer Service, Leadership, Leadership Development, Personalized Service, Customer experience improvement, Property Management Systems, Customer Complaint Resolution, Operational Excellence, Customer Insights, Sustainability Standards, Consumer Behaviour

Skills you'll gain: Prompt Engineering, Generative AI, Anthropic Claude, Responsible AI, ChatGPT, LLM Application, Data Ethics, AI Enablement, Artificial Intelligence, Artificial Neural Networks, Brainstorming, Machine Learning, Deep Learning, Information Privacy

Skills you'll gain: Critical Thinking, Independent Thinking, Influencing, Persuasive Communication, Organizational Leadership, Self-Awareness, Decision Making, Leadership, Industrial and Organizational Psychology, Leadership and Management, Team Motivation, Leadership Development, Emotional Intelligence, Personal Development, Organizational Effectiveness, Business Leadership, Resilience, Strategic Decision-Making, Systems Thinking, Complex Problem Solving

Skills you'll gain: Keyword Research, Search Engine Optimization, Web Analytics and SEO, Search Engine Marketing, Content Strategy, Competitive Analysis, Forecasting, Content Performance Analysis, Expectation Management, Relationship Management, Content Marketing, Content Creation, Marketing, A/B Testing, Key Performance Indicators (KPIs), Goal Setting, Internal Auditing

Skills you'll gain: Culture Transformation, Strategic Thinking, Team Building, Team Leadership, Strategic Leadership, Organizational Change, Team Management, Visionary, Organizational Strategy, Strategic Decision-Making, Team Motivation, Cross-Functional Team Leadership, Organizational Leadership, Agile Methodology, Business Leadership, Cognitive flexibility, Leadership Development, Innovation, Corporate Strategy, Change Management

Skills you'll gain: Microsoft Excel, Pivot Tables And Charts, Spreadsheet Software, Dashboard, Data Transformation, Data Analysis, Excel Formulas, Data Visualization Software, Data Presentation, Data Manipulation, Business Intelligence, Data Cleansing

Skills you'll gain: Market Dynamics, Product Lifecycle Management, Competitive Analysis, Target Market, Market Share, Business Strategy, Marketing, Value Propositions, Game Theory, Consumer Behaviour, Strategic Partnership, New Business Development, Regulation and Legal Compliance

Skills you'll gain: Data Ethics, Data Collection, Quantitative Research, Qualitative Research, Data Analysis, Statistical Analysis, Analytical Skills, Regression Analysis, Focus Group, Correlation Analysis, Diversity and Inclusion, Research Methodologies, Surveys, Business Analytics, Statistical Inference, Sampling (Statistics), Stakeholder Analysis, Probability, Stakeholder Engagement

Skills you'll gain: Change Management, Organizational Change, Responsible AI, AI Enablement, Business Transformation, Generative AI, Workforce Development, Innovation, Stakeholder Management, Employee Training, Leadership, Cross-Functional Collaboration, Communication

Skills you'll gain: Microsoft PowerPoint, Presentations, Sales Presentations, Microsoft 365, Microsoft Office

Skills you'll gain: Excel Macros, Microsoft Excel, Excel Formulas, Visual Basic (Programming Language), Productivity Software, Debugging, Automation, Strategic Decision-Making, Programming Principles