Public relations courses can help you learn media relations, crisis communication, brand management, and strategic messaging. You can build skills in audience analysis, content creation, and effective storytelling. Many courses introduce tools like press release software, social media management platforms, and analytics tools, that support measuring campaign success and engaging with diverse audiences.

Skills you'll gain: Instagram, Facebook, LinkedIn, Content Creation, Social Media Content, Social Media, Graphic Design, Social Media Marketing, Marketing Design, Digital Marketing
Beginner · Guided Project · Less Than 2 Hours

Microsoft
Skills you'll gain: Mediation, Customer Complaint Resolution, Root Cause Analysis, Customer Relationship Management, Customer Engagement, Customer Relationship Management (CRM) Software, Power BI, Conflict Management, Customer Insights, Discussion Facilitation, Customer Retention, Constructive Feedback, Customer Analysis, Customer Relationship Building, Dashboard Creation, Service Level, Service Level Agreement, Storytelling, Customer Service, Responsible AI
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Service Management, Operational Excellence, Performance Metric, Performance Measurement, Performance Improvement, Customer experience improvement, Sustainability Standards, Leadership and Management, Initiative and Leadership, Team Leadership, Key Performance Indicators (KPIs), Culture Transformation, Cleanliness, Overcoming Objections, Auditing
Intermediate · Course · 1 - 3 Months

Niel Asher Education
Skills you'll gain: Exercise Science, Rehabilitation, Patient Evaluation, Physical Therapy, Exercise Therapy, Stress Management, Treatment Planning, Pain Management, Manual Therapy, Health Promotion, Occupational Health, Health Care, Occupational Therapy, Human Relations Movement, Anatomy, Emotional Intelligence, Respiratory Therapy, Group Therapy, Mental Health Therapies, Biology
Intermediate · Specialization · 3 - 6 Months

Institut Mines-Télécom
Skills you'll gain: Digital Transformation, Data Management, Data Strategy, Data Modeling, Data Quality, General Data Protection Regulation (GDPR), Business Transformation, Data Governance, Business Intelligence, Data-Driven Decision-Making, Data Analysis, Data Literacy, Big Data, Regulation and Legal Compliance, Information Privacy, Data Visualization, Business Strategy, Artificial Intelligence
Beginner · Course · 1 - 3 Months

Skills you'll gain: Service Recovery, Marketing Psychology, Customer experience improvement, Customer experience strategy (CX), Customer Service, Integrated Marketing Communications, Customer Insights, Data-Driven Marketing, Service Design, Consumer Behaviour, Media and Communications, Customer Analysis, Brand Strategy, Customer Relationship Building, Brand Management, Marketing Communications, Communication Strategies, Strategic Communication, Marketing, Social Media Analytics
Beginner · Specialization · 3 - 6 Months

LearnQuest
Skills you'll gain: Cybersecurity, Network Security, Internet Of Things, Cyber Security Strategy, Infrastructure Security, Cyber Attacks, Communication Systems, Wireless Networks, Network Protocols, Network Architecture, Network Infrastructure, Hardware Architecture, Data Security, Digital Communications, Distributed Computing, Networking Hardware, Information Privacy, Automation
Beginner · Course · 1 - 4 Weeks

Council on Foreign Relations
Skills you'll gain: Public Policies, Climate Change Programs, International Relations, Policy Analysis, Public Health, Economic Development, Environmental Issue, Infectious Diseases, Sustainable Development, Socioeconomics, Climate Change Adaptation, Environmental Policy, Health Disparities, Information Technology, Social Sciences, Demography, Climate Change Mitigation, Emerging Technologies, Cybersecurity, Artificial Intelligence
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Salesforce, Salesforce Development, Systems Integration, Customer Relationship Management, Customer Relationship Management (CRM) Software, Data Integration, Contract Management, AI Enablement, Responsible AI, Web Services, Business Reporting, Data Ethics, Customer Analysis, AI literacy, Artificial Intelligence, Application Programming Interface (API), AI Integrations, Software Design Patterns, Software Design, Data Security
Advanced · Specialization · 1 - 4 Weeks

Skills you'll gain: Security Controls, NIST 800-53, Authorization (Computing), Risk Management Framework, Change Control, Cyber Risk, Security Management, Configuration Management, System Monitoring, System Implementation, Cyber Security Assessment, Document Management, Information Privacy
Intermediate · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Selling Techniques, Product Promotion, Sales Strategy, Search Engine Optimization, Content Optimization, Social Media Marketing, Pay Per Click Advertising, Advertising Campaigns, Online Advertising, Advertising, Product Marketing, Social Media Content, Keyword Research, Paid media, Web Analytics and SEO, E-Commerce, Search Engine Marketing, Digital Advertising, Promotional Strategies, Competitive Analysis
Mixed · Course · 1 - 3 Months

Ball State University
Skills you'll gain: Cryptography, Application Security, Encryption, Authentications, Cybersecurity, Cryptographic Protocols, Data Encryption Standard, Advanced Encryption Standard (AES), Email Security, Network Security, Information Systems Security, Secure Coding, Key Management, Application Development, Public Key Infrastructure, Network Protocols, Algorithms, Data Integrity
Build toward a degree
Intermediate · Course · 1 - 3 Months