IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Technology Strategies, IT Management, Operational Efficiency, Contract Management, Information Technology, Business Transformation, Digital Transformation, Enterprise Architecture, Risk Management, Governance, Operational Analysis, Service Management, Technology Solutions, Business Strategy, Compliance Management, Service Design, Strategic Planning
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, Business Process Automation, Customer Service, E-Commerce, Order Management, User Requirements Documents, Automation, Greeting Customers, AI Enablement, User Flows, Natural Language Processing
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Geographic Information Systems, Geospatial Mapping, Spatial Data Analysis, Spatial Analysis, Global Positioning Systems, Data Analysis, Metadata Management, Decision Support Systems
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Incident Response, Computer Security Incident Management, Incident Management, Cybersecurity, Cyber Threat Intelligence, Security Management, Cyber Security Policies, Security Awareness, Data Ethics, Data Security, Personally Identifiable Information, AI Security, Technical Communication, Artificial Intelligence
Beginner · Course · 1 - 3 Months

University of Virginia
Skills you'll gain: Design Thinking, IT Management, Agile Methodology, Process Design, Customer experience strategy (CX), Stakeholder Engagement, Solution Design, Business Modeling, Lean Methodologies, Performance Measurement, Sales
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Scikit Learn (Machine Learning Library), Tensorflow, Classification Algorithms, Supervised Learning, Applied Machine Learning, Python Programming, Feature Engineering, Data Preprocessing, Data Science, Machine Learning, Model Evaluation, Data Manipulation, Data Visualization
Intermediate · Guided Project · Less Than 2 Hours

The Hong Kong University of Science and Technology
Skills you'll gain: Continuous Monitoring, Risk Management, FinTech, Change Management, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

ISSA (International Sports Sciences Association)
Skills you'll gain: Patient Communication, Medical Support, Patient Education And Counseling, Mental and Behavioral Health, Medical Prescription, Health And Wellness Coaching, Exercise Science, Healthcare Ethics, Collaboration, Athletic Training, Rehabilitation, Medication Therapy Management, Health Care, Nutrition and Diet, Health Assessment, Nutrition Education, Coaching, Health Education, Nutritional Assessment, Human Development
Beginner · Course · 1 - 3 Months

Skills you'll gain: Security Controls, IT General Controls (ITGC), Cloud Security, Cloud Computing, Cyber Security Assessment, Cybersecurity, ISO/IEC 27001, Control Objectives for Information and Related Technology (COBIT), Risk Management Framework, Data Security, Identity and Access Management, Incident Response, Technical Communication
Intermediate · Course · 3 - 6 Months

Institute for the Future
Skills you'll gain: Forecasting, Visionary, Strategic Thinking, Trend Analysis, Market Trend, Storytelling, Creative Thinking, Adaptability, Critical Thinking, Creativity, Innovation
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, AWS Identity and Access Management (IAM), Amazon S3, Amazon CloudWatch, Cloud Solutions, Cloud Management, Cloud Computing, Cloud Computing Architecture, Network Architecture, Virtual Networking, User Accounts, Personally Identifiable Information
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Scope Management, Project Schedules, Budget Management, Project Scoping, Project Performance, Scheduling, Stakeholder Engagement, Resource Management, Work Breakdown Structure, Cost Estimation, Requirements Management, Resource Allocation, Stakeholder Communications, Performance Metric, Milestones (Project Management), Project Management, Capacity Management, Quality Assessment, Estimation, Forecasting
Intermediate · Course · 1 - 3 Months