IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Overcoming Objections, Sales Process, Closing (Sales), Value Propositions, Rapport Building, Active Listening, Selling Techniques, Sales Presentation, Prospecting and Qualification, Digital Transformation, General Sales Practices, Sales Presentations, Business Communication, Sales, Technical Sales, Data Centers, Phone Sales, Sales Development, Inside Sales, Outside Sales
Beginner · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Surveys, Employee Surveys, Data Sharing, User Feedback, IT Management, User Accounts, Account Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Project Risk Management, IT Management, Project Management, Software Development Methodologies, Systems Development Life Cycle, IT Infrastructure, Software Development Life Cycle, Information Technology, Project Portfolio Management, Project Scoping, Cloud Infrastructure, Environmental Social And Corporate Governance (ESG), Risk Management, Resource Management, Security Management, Agile Methodology, Scrum (Software Development), Agile Software Development, Cloud Services, Information Technology Operations
Beginner · Course · 1 - 3 Months
Skills you'll gain: Health Technology, Clinical Informatics, Healthcare Ethics, Clinical Documentation, Medical Imaging, Radiology, Diagnostic Radiology, AI literacy, Clinical Nursing, Data Ethics, Responsible AI, Clinical Research, Health Informatics, AI Personalization, Decision Support Systems, Risking, Nursing Practices, X-Ray Computed Tomography, Predictive Analytics, Image Analysis
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Operating System Administration, Network Security, IT Security Architecture, Package and Software Management, IT Infrastructure, Computer Networking, Information Systems Security, Systems Administration, Microsoft Windows, Technical Support and Services, Cybersecurity, OSI Models, Cloud Management, Technical Support, Network Troubleshooting, Disaster Recovery, Operating Systems, Help Desk Support, TCP/IP, Computer Hardware
Beginner · Professional Certificate · 3 - 6 Months

Pearson
Skills you'll gain: Database Design, Relational Databases, SQL, Database Management, Query Languages, Database Theory, Database Development, Data Management, Database Management Systems, Databases, Database Architecture and Administration, Database Systems, Data Integrity, Oracle Databases, Data Modeling, Data Access, Data Analysis, Data Manipulation, Data Structures, User Accounts
Intermediate · Specialization · 1 - 4 Weeks

Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Google Workspace, Productivity Software, Data Entry, Customer Service, Data Validation, Customer Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: IT Management, Project Risk Management, Risk Management, Risk Analysis, Project Management, AI literacy, Internal Communications, Responsible AI, Generative AI, Case Studies, Innovation, Data-Driven Decision-Making, Decision Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Selling Techniques, Sales Presentations, Closing (Sales), Sustainable Business, General Sales Practices, Sales Training, Consultative Approaches, Communication Strategies, Sales, Strategic Communication, Professional Development, Verbal Communication Skills, Environmental Social And Corporate Governance (ESG), Customer Relationship Building, Solution Sales Engineering, Negotiation, Account Management, Customer Relationship Management, Lead Generation, Digital Content
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Data Storytelling, Data Presentation, Data Visualization, Interactive Data Visualization, Statistical Visualization, Dashboard, Data Visualization Software, Dashboard Creation, Looker (Software), Data Literacy, Health Informatics, Technical Communication, Spatial Data Analysis, Data Analysis, Health Technology, Geospatial Mapping, Health Care, Web Content Accessibility Guidelines
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Customer Support, Spreadsheet Software, Customer Service, Data Security, Data Management, Data Integrity, Invoicing, User Accounts, Editing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Infrastructure as Code (IaC), Amazon Web Services, AWS Identity and Access Management (IAM), Data Integration, IT Automation, Cloud Security, Billing, Billing Systems, Expense Management, Cloud-Based Integration, Security Controls, Cost Management, Technical Support, Technical Support and Services, Regulatory Compliance, Compliance Management, Analytics, Artificial Intelligence and Machine Learning (AI/ML), Network Troubleshooting, Automation
Intermediate · Course · 1 - 4 Weeks