IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Hypertext Markup Language (HTML), Front-End Web Development, HTML and CSS, Web Language, Web Design and Development, Web Development, Web Development Tools, Web Content, Integrated Development Environments
Beginner · Guided Project · Less Than 2 Hours

University of Colorado System
Skills you'll gain: Computer Security, OSI Models, IT Management, Systems Administration, Virtualization, Virtualization and Virtual Machines, Network Security, Information Technology, Information Systems Security, Enterprise Security, General Networking, Cybersecurity, Network Administration, Security Management, Computing Platforms, Network Infrastructure, Security Controls, Virtual Machines, Enterprise Architecture, Information Assurance
Beginner · Course · 1 - 3 Months

Skills you'll gain: Network Security, IT Security Architecture, Cybersecurity, Endpoint Detection and Response, Data Security, Cyber Threat Hunting, Application Security, Cyber Security Policies, Network Architecture, DevSecOps, Incident Response, Information Technology Architecture
Intermediate · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: People Analytics, HR Tech, Human Resource Management, Human Resources Management and Planning, Responsible AI, Human Resources, AI Enablement, Data Ethics, Data-Driven Decision-Making, Artificial Intelligence, Employee Engagement, Machine Learning, Employee Retention, Applied Machine Learning, Machine Learning Methods, Blockchain, Predictive Modeling, Decision Making
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: CI/CD, Continuous Integration, Jenkins, Devops Tools, DevOps, Infrastructure as Code (IaC), Continuous Delivery, OpenShift, Git (Version Control System), GitHub, IT Automation, Kubernetes, Containerization, Automation
Intermediate · Course · 1 - 3 Months

Emory University
Skills you'll gain: Emergency Response, Crisis Intervention, Hazard Communication (HazCom), Media and Communications, Mitigation, Public Affairs, Interpersonal Communications, Persuasive Communication, Risk Management, Public Health and Disease Prevention, Public Health, Health Policy, Community Outreach, Community Health, Cultural Sensitivity
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Database Design, Relational Databases, SQL, Database Development, Databases, R Programming, R (Software), Data Science, Query Languages, Data Access, Data Manipulation, Data Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Excel, Analytical Skills, Dashboard Creation, Excel Formulas, Spreadsheet Software, Dashboard, Data Analysis, IBM Cognos Analytics, Pivot Tables And Charts, Data Analysis Software, Analysis, Data Visualization Software, Data Cleansing
Beginner · Course · 1 - 4 Weeks

The University of Melbourne
Skills you'll gain: Social Determinants Of Health, Health Disparities, Health Policy, Health Education, Public Health and Disease Prevention, Health Promotion, Public Health, Socioeconomics, Human Development, Community Health, Mental Health, Child Development, Child Health, Health Care, Maternal Health, Family Support, Chronic Diseases, Nutrition and Diet
Beginner · Course · 1 - 3 Months

Erasmus University Rotterdam
Skills you'll gain: Qualitative Research, Research Design, Science and Research, Report Writing, Research Reports, Scientific Methods, Research, Research Methodologies, Social Sciences, Data Analysis Software, Case Studies
Beginner · Course · 1 - 3 Months

Institute for the Future
Skills you'll gain: Strategic Thinking, Cognitive flexibility, Creative Thinking, Simulations, Creativity, Virtual Reality, Empathy, Self-Motivation, Strategic Planning, Personal Development, Scenario Testing, Innovation, Storytelling, Experience Design
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Model Evaluation, Predictive Modeling, Model Training, Machine Learning, Machine Learning Methods, Artificial Intelligence and Machine Learning (AI/ML), Supervised Learning, Applied Machine Learning, Machine Learning Algorithms, Artificial Intelligence, Deep Learning, Classification Algorithms, Unsupervised Learning, Regression Analysis, Reinforcement Learning
Beginner · Course · 1 - 4 Weeks