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It Support Courses

IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Popular It Support Courses and Certifications


  • Status: New
    New
    Status: Free Trial
    Free Trial
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    Alex Genadinik

    2026 Introduction To Customer Service & Customer Support

    Skills you'll gain: Customer Service, Client Support, Customer and Client Support, Customer Support, Client Services, Customer Retention, Customer Relationship Building, Social Media Management, Customer Inquiries, Customer Engagement, Service Management, Customer experience improvement, Customer Complaint Resolution, Personalized Service, Service Recovery, Active Listening

    5
    Rating, 5 out of 5 stars
    ·
    8 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of California, Davis

    Annual Campaigns: Building a Case for Support

    Skills you'll gain: Fundraising, Fundraising and Crowdsourcing, Campaign Management, Direct Marketing, Advertising Mail, Campaign Planning, Data-Driven Marketing, Target Audience, Email Marketing, Telemarketing, Events and Conferences, Event Planning, Relationship Building, Customer Engagement, Cross-Channel Marketing, Telephone Skills

    4.2
    Rating, 4.2 out of 5 stars
    ·
    52 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    AWS Billing, Support, and Final Exam Prep

    Skills you'll gain: Infrastructure as Code (IaC), Amazon Web Services, AWS Identity and Access Management (IAM), Data Integration, IT Automation, Cloud Security, Billing, Billing Systems, Expense Management, Cloud-Based Integration, Security Controls, Cost Management, Technical Support, Technical Support and Services, Regulatory Compliance, Compliance Management, Analytics, Artificial Intelligence and Machine Learning (AI/ML), Network Troubleshooting, Automation

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Designing a Customer Support Chatbot Using Flowise

    Skills you'll gain: ChatGPT, User Interface (UI), No-Code Development, AI Integrations, LLM Application, Retrieval-Augmented Generation, Generative AI, Artificial Intelligence, Frontend Integration, Quality Assurance

    4.4
    Rating, 4.4 out of 5 stars
    ·
    23 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Advanced Networking, Virtualization, and IT Security

    Skills you'll gain: Network Security, Virtualization, Augmented and Virtual Reality (AR/VR), Cloud Computing Architecture, Virtualization and Virtual Machines, Network Administration, Cloud Computing, Firewall, Virtual Networking, Network Architecture, Virtual Private Networks (VPN), Mobile Security, Network Infrastructure, Cloud Services, General Networking, Augmented Reality, Cloud Security, Security Controls, Network Protocols, Peripheral Devices

    4.8
    Rating, 4.8 out of 5 stars
    ·
    29 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Advanced Networking, Security, and IT Operations

    Skills you'll gain: Remote Access Systems, Threat Management, Threat Detection, Information Technology Operations, Wireless Networks, Network Security, Information Systems Security, Mobile Security, Virtual Private Networks (VPN), General Networking, Network Troubleshooting, Document Management, Malware Protection, Augmented and Virtual Reality (AR/VR), Emerging Technologies, Change Control, Encryption, Multi-Factor Authentication, System Configuration, Network Protocols

    4.7
    Rating, 4.7 out of 5 stars
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    16 reviews

    Advanced · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Cape Town

    Disability Inclusion in Education: Building Systems of Support

    Skills you'll gain: Disabilities, Visual Impairment Education, Developmental Disabilities, Special Education, Education and Training, Instructional Strategies, Student Support and Services, Teaching, Social Justice, Pedagogy, Differentiated Instruction, Instructional Design, Diversity Equity and Inclusion Initiatives, Diversity Awareness, Curriculum Development, Working With Children, Child Welfare

    4.9
    Rating, 4.9 out of 5 stars
    ·
    868 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Dashboards in Qlik Sense: Decision-Support Dashboards

    Skills you'll gain: Interactive Data Visualization, Exploratory Data Analysis, Dashboard, Dashboard Creation, Data Presentation, Data Integration, Heat Maps, Datamaps, Spatial Data Analysis, Data-Driven Decision-Making, Decision Support Systems, Business Intelligence Software, Spatial Analysis, Geospatial Information and Technology, Data Mapping

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    P

    Packt

    Cloud Security for IT Professionals

    Skills you'll gain: Cloud Security, AWS Identity and Access Management (IAM), Identity and Access Management, Cloud Computing, Security Information and Event Management (SIEM), Cloud Deployment, Cloud Computing Architecture, Cloud Management, Secure Coding, Threat Detection, Cloud Solutions, Cloud Infrastructure, Network Security, Application Security, Data Security, Encryption, Event Monitoring, Security Testing, Cloud Applications, Data Encryption Standard

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    Simplilearn

    Generative AI in Support and Maintenance Training

    Skills you'll gain: AI Security, AI Integrations, System Support, Generative AI, Maintainability, End User Training and Support, AI literacy, Automation, Debugging, Anomaly Detection, System Monitoring, Software Documentation, Information Management

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    IT for Business: Digital Transformation Strategy

    Skills you'll gain: Technology Strategies, IT Management, Operational Efficiency, IT Service Management, Contract Management, Information Technology, Digital Transformation, Risk Analysis, Risk Management, Governance, Service Management, Business Strategy, Service Design, Innovation, Strategic Planning

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Generative AI for IT Systems Analysts and Architects

    Skills you'll gain: Prompt Engineering, Process Modeling, Prompt Patterns, Generative AI, Business Workflow Analysis, Systems Analysis, AI Workflows, LLM Application, AI literacy, Process Optimization, Miro AI, Systems Architecture, Solution Architecture, Responsible AI, Software Architecture, Systems Thinking, Project Documentation, Machine Learning, Stakeholder Communications, Technical Consulting

    4.7
    Rating, 4.7 out of 5 stars
    ·
    12K reviews

    Beginner · Specialization · 1 - 3 Months

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In summary, here are 10 of our most popular it support courses

  • 2026 Introduction To Customer Service & Customer Support: Alex Genadinik
  • Annual Campaigns: Building a Case for Support: University of California, Davis
  • AWS Billing, Support, and Final Exam Prep: Packt
  • Designing a Customer Support Chatbot Using Flowise: Coursera
  • Advanced Networking, Virtualization, and IT Security: Packt
  • Advanced Networking, Security, and IT Operations: Packt
  • Disability Inclusion in Education: Building Systems of Support: University of Cape Town
  • Dashboards in Qlik Sense: Decision-Support Dashboards: Coursera
  • Cloud Security for IT Professionals: Packt
  • Generative AI in Support and Maintenance Training: Simplilearn

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Social Media Marketing (9)
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