Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Collaboration, Teamwork, Telephone Skills, Inbound Calls, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Record Keeping, Performance Metric, Customer experience improvement, Verbal Communication Skills, Problem Solving, Communication
Beginner · Course · 1 - 3 Months

Illinois Tech
Skills you'll gain: Pay Per Click Advertising, Digital Marketing, Web Analytics, Digital Marketing Campaigns, Email Marketing, Paid media, Digital Media Strategy, Digital Advertising, Social Media Campaigns, Digital Brand Strategy, Marketing Strategies, Online Advertising, Social Media Marketing, Marketing Strategy and Techniques, Digital Marketing Tools, Web Analytics and SEO, Web Design and Development, Marketing, Marketing Analytics, Search Engine Optimization
Build toward a degree
Advanced · Course · 1 - 3 Months

Salesforce
Skills you'll gain: Overcoming Objections, Prospecting and Qualification, Lead Generation, Sales Development, Sales Prospecting, Cold Calling, Emotional Intelligence, Phone Sales, Selling Techniques, Sales, Sales Strategy, Closing (Sales), Rapport Building, Empathy, Cross-Channel Marketing, Active Listening, Value Propositions, Persona Development
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Power Electronics, Electrical Engineering, electromagnetics, Electronic Components, Electrical Systems, Electronics Engineering, Electronics, Mathematical Modeling, Technical Design, Design Specifications, Engineering Analysis, Engineering Design Process, Engineering Calculations
Intermediate · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Sales Management, Sales Strategy, Sales Enablement, Sales, Sales Process, Conflict Management, Marketing, Marketing Planning, Strategic Marketing, Product Planning, Business Marketing, Organizational Strategy, Product Promotion, Cross-Functional Collaboration, Case Studies, Gap Analysis
Intermediate · Course · 1 - 4 Weeks

Corporate Finance Institute
Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Data Modeling, Business Intelligence, Microsoft Excel, Business Intelligence Software, Spreadsheet Software, Context Management, Data Manipulation, Time Series Analysis and Forecasting
Beginner · Course · 1 - 3 Months

California Institute of the Arts
Skills you'll gain: Service Improvement, Business Process Automation, Process Improvement, Customer experience improvement, Sales Process, Client Services, Prospecting and Qualification, Project Scoping, Operational Efficiency, Presentations, Expectation Management, Business Planning, Brand Strategy, Web Presence, Scope Management, Entrepreneurship, Customer Acquisition Management, Business Development, Branding, Value Propositions
Intermediate · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Internet Of Things, Embedded Software, Embedded Systems, Digital Signal Processing, Peripheral Devices, Computer Hardware, Wireless Networks, Communication Systems, Systems Development, Application Development
Mixed · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Responsive Web Design, HTML and CSS, Web Design, Bootstrap (Front-End Framework), Web Design and Development, Web Development, Web Applications, Hypertext Markup Language (HTML), Cascading Style Sheets (CSS), Browser Compatibility, User Interface and User Experience (UI/UX) Design, User Experience Design, Requirements Analysis, Requirements Elicitation, Client Services, Javascript
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Program Management, Program Implementation, Organizational Strategy, Project Portfolio Management, Risk Management, Project Management Life Cycle, Project Management, Benefits Administration, Risk Management Framework, Plan Execution, Strategic Planning, Risk Mitigation, Risk Analysis, Program Development, Portfolio Management, Change Management, Project Closure
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Business Analysis, Process Analysis, Analysis, Business Requirements, Business Process, Needs Assessment, Requirements Management, Stakeholder Engagement
Intermediate · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Change Management, Scaled Agile Framework, Organizational Change, Culture Transformation, Organizational Development, Agile Methodology, Leadership Studies, Business Transformation, Scalability, Organizational Strategy, Case Studies
Beginner · Course · 1 - 4 Weeks