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Process Improvement Courses

Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Popular Process Improvement Courses and Certifications


  • Status: Free Trial
    Free Trial
    C

    CVS Health

    Call Center Customer Service

    Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Collaboration, Teamwork, Telephone Skills, Inbound Calls, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Record Keeping, Performance Metric, Customer experience improvement, Verbal Communication Skills, Problem Solving, Communication

    4.6
    Rating, 4.6 out of 5 stars
    ·
    102 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    I

    Illinois Tech

    Digital Marketing

    Skills you'll gain: Pay Per Click Advertising, Digital Marketing, Web Analytics, Digital Marketing Campaigns, Email Marketing, Paid media, Digital Media Strategy, Digital Advertising, Social Media Campaigns, Digital Brand Strategy, Marketing Strategies, Online Advertising, Social Media Marketing, Marketing Strategy and Techniques, Digital Marketing Tools, Web Analytics and SEO, Web Design and Development, Marketing, Marketing Analytics, Search Engine Optimization

    Build toward a degree

    4.5
    Rating, 4.5 out of 5 stars
    ·
    61 reviews

    Advanced · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    Salesforce

    Conversational Selling Playbook for SDRs

    Skills you'll gain: Overcoming Objections, Prospecting and Qualification, Lead Generation, Sales Development, Sales Prospecting, Cold Calling, Emotional Intelligence, Phone Sales, Selling Techniques, Sales, Sales Strategy, Closing (Sales), Rapport Building, Empathy, Cross-Channel Marketing, Active Listening, Value Propositions, Persona Development

    4.8
    Rating, 4.8 out of 5 stars
    ·
    46 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Magnetics for Power Electronic Converters

    Skills you'll gain: Power Electronics, Electrical Engineering, electromagnetics, Electronic Components, Electrical Systems, Electronics Engineering, Electronics, Mathematical Modeling, Technical Design, Design Specifications, Engineering Analysis, Engineering Design Process, Engineering Calculations

    4.8
    Rating, 4.8 out of 5 stars
    ·
    168 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Sales & Marketing Alignment

    Skills you'll gain: Sales Management, Sales Strategy, Sales Enablement, Sales, Sales Process, Conflict Management, Marketing, Marketing Planning, Strategic Marketing, Product Planning, Business Marketing, Organizational Strategy, Product Promotion, Cross-Functional Collaboration, Case Studies, Gap Analysis

    4.6
    Rating, 4.6 out of 5 stars
    ·
    91 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Corporate Finance Institute

    Intermediate DAX & Time Intelligence

    Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Data Modeling, Business Intelligence, Microsoft Excel, Business Intelligence Software, Spreadsheet Software, Context Management, Data Manipulation, Time Series Analysis and Forecasting

    4.8
    Rating, 4.8 out of 5 stars
    ·
    60 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    California Institute of the Arts

    Launching Your Freelancing Business

    Skills you'll gain: Service Improvement, Business Process Automation, Process Improvement, Customer experience improvement, Sales Process, Client Services, Prospecting and Qualification, Project Scoping, Operational Efficiency, Presentations, Expectation Management, Business Planning, Brand Strategy, Web Presence, Scope Management, Entrepreneurship, Customer Acquisition Management, Business Development, Branding, Value Propositions

    4.8
    Rating, 4.8 out of 5 stars
    ·
    57 reviews

    Intermediate · Course · 1 - 3 Months

  • U

    University of California San Diego

    Internet of Things: Sensing and Actuation From Devices

    Skills you'll gain: Internet Of Things, Embedded Software, Embedded Systems, Digital Signal Processing, Peripheral Devices, Computer Hardware, Wireless Networks, Communication Systems, Systems Development, Application Development

    4.5
    Rating, 4.5 out of 5 stars
    ·
    162 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Coding the Static Restaurant Site

    Skills you'll gain: Responsive Web Design, HTML and CSS, Web Design, Bootstrap (Front-End Framework), Web Design and Development, Web Development, Web Applications, Hypertext Markup Language (HTML), Cascading Style Sheets (CSS), Browser Compatibility, User Interface and User Experience (UI/UX) Design, User Experience Design, Requirements Analysis, Requirements Elicitation, Client Services, Javascript

    4.7
    Rating, 4.7 out of 5 stars
    ·
    56 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Program Management: Framework, Strategy, and Planning

    Skills you'll gain: Program Management, Program Implementation, Organizational Strategy, Project Portfolio Management, Risk Management, Project Management Life Cycle, Project Management, Benefits Administration, Risk Management Framework, Plan Execution, Strategic Planning, Risk Mitigation, Risk Analysis, Program Development, Portfolio Management, Change Management, Project Closure

    4.7
    Rating, 4.7 out of 5 stars
    ·
    54 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Business Analysis: Preparation Exam for ECBA Certification

    Skills you'll gain: Business Analysis, Process Analysis, Analysis, Business Requirements, Business Process, Needs Assessment, Requirements Management, Stakeholder Engagement

    4.8
    Rating, 4.8 out of 5 stars
    ·
    35 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Agile Organization

    Skills you'll gain: Change Management, Scaled Agile Framework, Organizational Change, Culture Transformation, Organizational Development, Agile Methodology, Leadership Studies, Business Transformation, Scalability, Organizational Strategy, Case Studies

    4.8
    Rating, 4.8 out of 5 stars
    ·
    439 reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular process improvement courses

  • Call Center Customer Service: CVS Health
  • Digital Marketing: Illinois Tech
  • Conversational Selling Playbook for SDRs: Salesforce
  • Magnetics for Power Electronic Converters: University of Colorado Boulder
  • Sales & Marketing Alignment: Fundação Instituto de Administração
  • Intermediate DAX & Time Intelligence: Corporate Finance Institute
  • Launching Your Freelancing Business: California Institute of the Arts
  • Internet of Things: Sensing and Actuation From Devices: University of California San Diego
  • Coding the Static Restaurant Site: Johns Hopkins University
  • Program Management: Framework, Strategy, and Planning: SkillUp

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Decision-making (16)
Leadership (15)

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