IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

ESSEC Business School
Skills you'll gain: Communication Strategies, Cultural Sensitivity, Intercultural Competence, Cultural Diversity, Verbal Communication Skills, Cultural Responsiveness, Interpersonal Communications, Relationship Building, Non-Verbal Communication, Culture, Diversity Awareness, Negotiation, International Relations, Rapport Building, Diplomacy
Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Strategic Decision-Making, Team Management, Technology Strategies, Strategic Thinking, Business Modeling, People Management, Innovation, Decision Making, Organizational Strategy, Product Lifecycle Management, Business Strategy, New Product Development, Intellectual Property, Value Propositions, Commercialization, Competitive Analysis, Market Dynamics, Creativity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Requirements Management, Stakeholder Engagement, Strategic Planning, Performance Measurement, Business Process Modeling, Systems Analysis, Root Cause Analysis, Business Planning, Competitive Analysis, Business Strategy, Risk Mitigation, Stakeholder Analysis, Analysis, Process Management, Organizational Strategy, Change Requests, Stakeholder Communications, Business Process Management, Enterprise Architecture, Interviewing Skills
Intermediate · Specialization · 3 - 6 Months

University of Pennsylvania
Skills you'll gain: People Analytics, HR Tech, Human Resource Management, Human Resources Management and Planning, Responsible AI, Human Resources, AI Enablement, Data Ethics, Data-Driven Decision-Making, Artificial Intelligence, Employee Engagement, Machine Learning, Employee Retention, Applied Machine Learning, Machine Learning Methods, Blockchain, Predictive Modeling, Decision Making
Mixed · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Intercultural Competence, Team Building, Team Leadership, Cultural Diversity, Team Motivation, Team Performance Management, Culture, Cultural Sensitivity, Team Collaboration, Diversity Awareness, Culture Transformation, Industrial and Organizational Psychology, Organizational Change, Leadership
Beginner · Course · 1 - 3 Months

Skills you'll gain: Professionalism, Follow Through, Conscientiousness, Workflow Management, Ability To Meet Deadlines, Operational Efficiency, Accountability, Time Management, Agile Methodology, Plan Execution, Problem Solving, Planning, Process Improvement, Adaptability, Quality Improvement, Quality Management, Process Development, Communication Planning, Communication, Decision Making
Beginner · Course · 1 - 4 Weeks

Harvard Business Review
Skills you'll gain: Presentations, Conflict Management, Delegation Skills, Employee Coaching, Editing, Influencing, Constructive Feedback, Emotional Intelligence, Trustworthiness, Oral Expression, Writing and Editing, Team Performance Management, Team Leadership, Empathy & Emotional Intelligence, Writing, Verbal Communication Skills, Professional Networking, Persuasive Communication, Overcoming Objections, Communication Strategies
Intermediate · Specialization · 1 - 3 Months

Microsoft
Skills you'll gain: Microsoft Copilot, Microsoft 365, Personalized Campaigns, Sales Enablement, Marketing Automation, Customer experience improvement, Generative AI, Business Process Automation, Campaign Management, AI Security, Sales Process, Customer Service, Business Metrics, AI Personalization, Customer Support, AI Integrations, AI Enablement, Return On Investment, Automation, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Politecnico di Milano
Skills you'll gain: AI literacy, Responsible AI, Social Impact, Decision Intelligence
Beginner · Course · 1 - 4 Weeks

28DIGITAL
Skills you'll gain: Digital Assets, Digital Transformation, Case Studies, Business Modeling, Systems Architecture, Manufacturing Processes, Process Optimization
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: New Product Development, Product Management, Product Development, Product Lifecycle Management, Product Planning, Project Management Life Cycle, Product Design, Stakeholder Engagement, Stakeholder Management, Competitive Analysis, Product Testing, Product Requirements, Commercialization, Stakeholder Analysis, Market Analysis, Team Building, Market Research, Team Management
Beginner · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Application Specific Integrated Circuits, Hardware Design, Computer-Aided Design, Electronic Hardware, Systems Design, Computer Architecture, Electrical and Computer Engineering, Computer Engineering, Engineering Design Process, Electronics Engineering, Network Routing, Computational Logic, Electrical Engineering, Data Structures, Algorithms, Graph Theory, Applied Mathematics, Mathematical Modeling, Calculus
Intermediate · Course · 1 - 3 Months