Skills you'll gain: Customer Service, Customer and Client Support, Customer Complaint Resolution, Customer Relationship Management, Customer Retention, Customer experience improvement, Business Planning, Active Listening, Company, Product, and Service Knowledge, Communication, Adaptability

Skills you'll gain: Benchmarking, Competitive Analysis, Market Research, Market Dynamics, Business Research, Market Analysis, Report Writing, Business Metrics, Market Intelligence, Business Strategy, Strategic Decision-Making, Business Communication, Data-Driven Decision-Making

Skills you'll gain: Market Research, Telephone Skills, Business Communication, Business Marketing, Cultural Sensitivity, Hospitality, Business Correspondence, Negotiation, Language Competency, Business, Events and Conferences, Customer Relationship Building, Presentations, Vocabulary

Skills you'll gain: Sales Territory Management, Sales Management, Sales, Marketing Budgets, Business Ethics, Sales Strategy, Legal Risk, Forecasting, Budgeting, Performance Analysis, Pareto Chart, Market Analysis

Skills you'll gain: Layout Design, UI/UX Strategy, Persona (User Experience), User Flows, User Experience

Skills you'll gain: Education Software and Technology, Digital pedagogy, Artificial Intelligence, Computer Programming, Robotics, Computational Thinking, Prototyping, 3D Assets, Electronics

Skills you'll gain: Design Thinking, Innovation, New Product Development, Product Development, Customer Insights, Service Design, Customer experience strategy (CX), Customer Analysis, User Feedback, Consumer Behaviour, Market Research, Business Strategies, Customer Relationship Management, Case Studies

Skills you'll gain: Brand Strategy, Branding, Brand Awareness, Content Strategy, Business Strategies, Market Research, Content Creation, Creative Design, Target Audience, Value Propositions

Skills you'll gain: Responsible AI, AI Enablement, Technology Roadmaps, Organizational Change, AI Product Strategy, Stakeholder Engagement, Google Gemini, Anthropic Claude, Business Strategy, Strategic Leadership, Leadership, Business Transformation, Change Management, Content Strategy, Corporate Communications, Digital Media Strategy, Non-Verbal Communication, Verbal Communication Skills, Communication Strategies, Communication

Skills you'll gain: Global Marketing, Export Control, Mergers & Acquisitions, Risk Management, Business Development, International Relations, Market Analysis, Franchising, New Business Development, Target Market, Cultural Diversity, Cultural Sensitivity, Business Strategy

Skills you'll gain: Semiconductors, Electronic Components, Electronics, Electronics Engineering, Power Electronics, Electronic Systems, Basic Electrical Systems, Engineering Analysis, Computational Logic, Mathematical Modeling, Physics

Skills you'll gain: Cognitive flexibility, Scientific Methods, Research, Critical Thinking, Experimentation, digital literacy, Psychology, Media and Communications