IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Business Analysis, Business Process, Business Modeling, Business Risk Management, Business Requirements, Business Strategies, Business Process Modeling, Systems Analysis, Analysis, Organizational Strategy, Case Studies, Risk Management
Intermediate · Course · 1 - 4 Weeks

University of Alberta
Skills you'll gain: Computational Thinking, Video Game Development, Game Design, Programming Principles, Animation and Game Design, Software Quality (SQA/SQC), Problem Solving, Computer Programming, Theoretical Computer Science, Program Development, Software Engineering, Python Programming, Algorithms, Pseudocode, Data Structures, Application Design, Debugging, Problem Management, Computer Science, Functional Testing
Beginner · Course · 1 - 3 Months
Skills you'll gain: Network Troubleshooting, Information Systems Security, Systems Administration, Desktop Support, Computer Networking, OSI Models, Cloud Infrastructure, Routing Protocols, Package and Software Management, Operating System Administration, Network Security, Application Security, Cybersecurity, Help Desk Support, Software Installation, Network Protocols, Computer Hardware, Cloud Computing, Customer Service, Debugging
Beginner · Professional Certificate · 3 - 6 Months

Samsung
Skills you'll gain: Technical Support, Hardware Troubleshooting, Customer Service, Product Support, Customer Support, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Product Knowledge, Active Listening, Communication
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Data Ethics, Responsible AI, Emerging Technologies, Business Ethics, Ethical Standards And Conduct, Big Data, Information Privacy, Personally Identifiable Information, Artificial Intelligence, Diversity and Inclusion, Decision Making, Data Science
Beginner · Course · 1 - 3 Months

Yale University
Skills you'll gain: Clinical Trials, Software Development Life Cycle, Medical Devices, Usability, Medical Privacy, Quality Management, Regulatory Affairs, Verification And Validation, Regulatory Requirements, Biomedical Engineering, Risk Management, User Interface (UI), Software Design, Health Technology, Software Testing, Entrepreneurship, Artificial Intelligence and Machine Learning (AI/ML), User Research, Cybersecurity
Intermediate · Course · 3 - 6 Months

DeepLearning.AI
Skills you'll gain: Generative Adversarial Networks (GANs), Generative AI, PyTorch (Machine Learning Library), Image Analysis, Convolutional Neural Networks, Responsible AI, Data Ethics, Unsupervised Learning, Information Privacy, Data Synthesis
Intermediate · Course · 1 - 4 Weeks

École Polytechnique
Skills you'll gain: Vibrations, Hydraulics, Environmental Engineering, Civil Engineering, Mechanical Engineering, Engineering, Mechanics, Chemical and Biomedical Engineering, Simulation and Simulation Software, Applied Mathematics, Biomedical Engineering, Mathematical Modeling
Intermediate · Course · 1 - 3 Months
University of Minnesota
Skills you'll gain: Model Evaluation, Decision Support Systems, Business Metrics, Performance Metric, Data Collection, Performance Measurement, Benchmarking, Data Validation, A/B Testing, User Feedback, Predictive Analytics, Product Assortment
Mixed · Course · 1 - 3 Months

Tableau Learning Partner
Skills you'll gain: Requirements Elicitation, Business Analysis, Business Metrics, Stakeholder Analysis, Key Performance Indicators (KPIs), Business Requirements, Stakeholder Management, User Requirements Documents, Business Process, Business Process Modeling, Data Visualization, Solution Delivery
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Back-End Web Development, Django (Web Framework), Git (Version Control System), Full-Stack Web Development, API Testing, Server Side, API Design, Application Development, Restful API, Unit Testing, MySQL, User Accounts, Web Applications, Databases
Intermediate · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Microsoft Copilot, Microsoft 365, Target Audience, Microsoft Teams, Productivity Software, AI Enablement, Complex Problem Solving, Strategic Communication, Brainstorming, Artificial Intelligence, Project Management Software, Generative AI
Beginner · Course · 1 - 4 Weeks