IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Strategic Decision-Making, Business Leadership, Artificial Intelligence, Business Strategy, Corporate Strategy, Leadership, Organizational Structure, Automation, Organizational Change, Operational Efficiency, Cost Reduction
Beginner · Course · 1 - 4 Weeks

Shanghai Jiao Tong University
Skills you'll gain: Vocabulary, Oral Comprehension, Language Learning, Language Competency, Grammar, Cultural Sensitivity
Beginner · Course · 1 - 3 Months

Yonsei University
Skills you'll gain: Spatial Data Analysis, Spatial Analysis, Geospatial Information and Technology, Geographic Information Systems, Geospatial Mapping, GIS Software, Database Management Systems, Big Data, Database Systems, Apache Hadoop, Data Modeling, PostgreSQL, Network Analysis
Intermediate · Course · 1 - 3 Months

Tel Aviv University
Skills you'll gain: Cultural Diversity, Social Studies, Diversity Awareness, Social Justice, Social Sciences, International Relations, World History, Socioeconomics, Culture, Political Sciences, Sociology, Diplomacy, Public History, Demography, Public Affairs, Economics
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: User Story, Agile Project Management, Scrum (Software Development), Sprint Planning, Agile Methodology, Engineering Management, Agile Product Development, Sprint Retrospectives, Software Development Methodologies, Backlogs, Product Requirements, Organizational Strategy, Project Management, Strategic Thinking, Team Management, Organizational Effectiveness, Organizational Structure
Build toward a degree
Beginner · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Data Mining, Education Software and Technology, Digital pedagogy, Program Evaluation, Learning Management Systems, Analytics, Data Ethics, AI Personalization, Data Access, Natural Language Processing
Beginner · Course · 1 - 4 Weeks
Universidad Austral
Skills you'll gain: Legal Technology, Blockchain, Legal Research, Workforce Development, Legal Proceedings, Litigation and Civil Justice, Digital Transformation, Court Systems, Business Transformation, Artificial Intelligence, Adjudication, Automation, AI literacy, Innovation, Virtual Environment
Beginner · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Retrieval-Augmented Generation, LangChain, LLM Application, Large Language Modeling, Embeddings, Data Processing, Data Store, Data Access, Vector Databases, Prompt Engineering, Document Management
Beginner · Project · Less Than 2 Hours

University of California, Davis
Skills you'll gain: Focus Group, Qualitative Research, Discussion Facilitation, Business Research, Market Research, Surveys, Report Writing, Recruitment, Research Reports, Research Methodologies, Survey Creation, Drive Engagement, Research Design, Research, Interviewing Skills, Stakeholder Engagement, Analysis, Sample Size Determination
Intermediate · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Internet Of Things, Networking Hardware, Network Infrastructure, Network Routers, General Networking, Embedded Software, Network Switches, Network Protocols, Network Architecture, Security Controls, Wireless Networks, Network Administration, Network Routing, Infrastructure Security, Local Area Networks, Telecommunications, Communication Systems, Distributed Computing, Python Programming, Machine Learning
Intermediate · Specialization · 3 - 6 Months

Akamai Technologies, Inc.
Skills you'll gain: Linux, Linux Administration, File Systems, Operating System Administration, Linux Commands, Operating Systems, User Accounts, OS Process Management, User Provisioning, File Management, Unix Shell, Shell Script, System Software, System Configuration, Authorization (Computing), Command-Line Interface, Open Source Technology, grep, Systems Administration
Beginner · Course · 1 - 3 Months
University of Leeds
Skills you'll gain: Critical Thinking, Collaboration, Collaborative Software, Learning Strategies, Personal Development, digital literacy, Communication, Self-Awareness, Digital Communications
Beginner · Course · 1 - 4 Weeks