IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Peking University
Skills you'll gain: Interviewing Skills, Business Communication, Product Support, Marketing, Customer Complaint Resolution, Customer Service, Product Marketing, Product Knowledge, Product Demonstration, New Hire Orientations, Vocabulary, Greeting Customers, Oral Expression, Recruitment, Product Promotion, Language Learning, Consumer Behaviour, Employee Onboarding, Verbal Communication Skills, Language Competency
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Smart Goals, Team Motivation, Motivational Skills, Team Management, Team Performance Management, Goal Setting, Leadership Development, Team Leadership, Professional Development, Leadership, People Development, Personal Development, Team Building, Emotional Intelligence, Self-Awareness, Gap Analysis, Prioritization
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Memory Management, Performance Tuning, System Programming, Hardware Architecture, Program Development, Computer Architecture, Performance Testing, Computer Hardware, Algorithms
Intermediate · Course · 1 - 3 Months

Infosec
Skills you'll gain: NIST 800-53, Security Controls, Security Requirements Analysis, Continuous Monitoring, Cyber Security Policies, Information Assurance, Information Systems Security, Cyber Security Assessment, Personally Identifiable Information, Data Security, Multi-Factor Authentication, Computer Security Awareness Training, Document Management, System Monitoring, Identity and Access Management, Authentications, Cryptography, Encryption
Mixed · Course · 1 - 3 Months

Skills you'll gain: Phlebotomy, Blood Collection, Sterilization, Urinalysis, Patient Communication, Medical Terminology, Patient-centered Care, Nutrition Education, Infection Control, Asepsis, Nutrition and Diet, Pathology, Basic Patient Care, Patient Education And Counseling, Vital Signs, Geriatrics, Laboratory Testing, Direct Patient Care, Venipuncture, Hand Hygiene
Beginner · Specialization · 1 - 3 Months

University of Colorado System
Skills you'll gain: Change Management, Scaled Agile Framework, Organizational Change, Culture Transformation, Organizational Development, Agile Methodology, Leadership Studies, Business Transformation, Scalability, Organizational Strategy, Case Studies
Beginner · Course · 1 - 4 Weeks

Banco Interamericano de Desarrollo
Skills you'll gain: Failure Analysis, Risk Analysis, Risk Modeling, Failure Mode And Effects Analysis, Risk Management, Hazard Analysis, Risk Management Framework, Project Risk Management, Risk Mitigation, Analysis, Vulnerability Assessments, Climate Change Adaptation, Data Analysis Software, Climate Change Programs, Simulation and Simulation Software, Qualitative Research, Resilience
Advanced · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Revenue Forecasting, Financial Modeling, Financial Forecasting, Real Estate, Forecasting, Risk Management, Property and Real Estate, Investment Management, Risk Analysis, Risk Mitigation, Investments, Financial Analysis, Operating Expense
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Sales Strategy, Sales Process, AI Personalization, Proposal Writing, Sales Enablement, Sales Presentations, Responsible AI, Lead Generation, Sales Development, Data Visualization, Competitive Analysis, Prospecting and Qualification, Inside Sales, Microsoft Copilot, Sales Prospecting, Customer Relationship Management (CRM) Software, Generative AI, B2B Sales, Data-Driven Decision-Making
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: General Data Protection Regulation (GDPR), Personally Identifiable Information, Information Privacy, Data Governance, Data Security, Cybersecurity, Data Management, Cyber Attacks, Data Loss Prevention, Cyber Governance, Security Controls, Cyber Risk, Encryption, Risk Management Framework
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Merchandising, Inventory Management, Inventory Control, Merchandise Displays, Retail Management, Consumer Behaviour, Visual Merchandising, Retail Store Operations, Retail Sales, Marketing Psychology, Customer Analysis, Customer Engagement, Analysis, Design
Intermediate · Course · 1 - 4 Weeks

Dartmouth College
Skills you'll gain: Talent Management, People Development, Professional Networking, Collaboration, Leadership Development, Team Building, People Management, Talent Sourcing, Talent Acquisition, Entrepreneurship, Workforce Development, Motivational Skills, Innovation, Organizational Leadership, Leadership and Management, Drive Engagement, Leadership, Talent Recruitment, Influencing, Growth Strategies
Beginner · Course · 1 - 4 Weeks