IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Network Security, Security Software, Software Installation, SQL, Virtual Machines, Data Structures
Intermediate · Specialization · 3 - 6 Months

Illinois Tech
Skills you'll gain: Responsible AI, Machine Learning Methods, Data Ethics, Artificial Intelligence, Machine Learning Algorithms, Generative AI, AI Product Strategy, Machine Learning, AI literacy, OpenAI, Anthropic Claude, Supervised Learning, Automation, Market Intelligence, Human Machine Interfaces, Emerging Technologies, Deep Learning, Human Factors
Beginner · Course · 1 - 3 Months

Skills you'll gain: Consultative Selling, Closing (Sales), Sales Management, Consultative Approaches, Communication, Sales Prospecting, Selling Techniques, Sales Strategy, Consumer Behaviour, Sales, Marketing Psychology, Overcoming Objections, Communication Strategies, Initiative and Leadership, Customer Analysis, Sales Presentations, Regional Sales, Tenacity, Prospecting and Qualification, Sales Support
Beginner · Specialization · 1 - 3 Months

Atlassian
Skills you'll gain: Issue Tracking, Collaborative Software, Workflow Management, Project Management Software, Administration
Beginner · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Storytelling, Persuasive Communication, Empathy, Rapport Building, Drive Engagement, Communication Strategies, Communication, Interpersonal Communications, Target Audience, Workplace inclusivity, Verbal Communication Skills, Influencing, Oral Expression, Trustworthiness, Diversity and Inclusion, Presentations, Diversity Awareness, Adaptability, Active Listening, Collaboration
Beginner · Course · 1 - 4 Weeks

Knowledge Accelerators
Skills you'll gain: General Data Protection Regulation (GDPR), Information Privacy, Personally Identifiable Information, Regulatory Compliance, Law, Regulation, and Compliance, Compliance Training, Compliance Management, Legal Risk, Regulation and Legal Compliance, Data Ethics, Data Governance, Data Security, Data Management, Data Integrity, Data Processing, Accountability
Beginner · Course · 1 - 3 Months

Skills you'll gain: Slack (Software), Productivity Software, Collaborative Software, Internal Communications, Team Building, Corporate Communications, Organizational Skills, Business Communication, Team Management, Communication Strategies, Resource Management
Beginner · Guided Project · Less Than 2 Hours

Rice University
Skills you'll gain: Differentiated Instruction, Diversity Awareness, Web Content Accessibility Guidelines, digital literacy, Instructional Strategies, Learning Strategies, Culture, Education Software and Technology, Digital pedagogy, Cultural Responsiveness, Intercultural Competence, Collaborative Software, Cultural Diversity, Teaching, Instructing, Curriculum Planning, English Language, Mathematics Education, Lesson Planning, Language Competency
Beginner · Specialization · 1 - 3 Months

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Talent Recruitment, Personal Attributes, Organizational Structure
Beginner · Course · 1 - 4 Weeks

Stanford Online
Skills you'll gain: Philanthropy, Resource Utilization, Social Impact, Program Evaluation, Lifelong Learning, Collaboration, Strategic Decision-Making, Decision Making, Planning, Entrepreneurship, Research
Mixed · Course · 1 - 3 Months

IESE Business School
Skills you'll gain: Operations Management, Process Improvement, Performance Improvement, Process Improvement and Optimization, Process Design, Process Analysis, Operations, Business Process Improvement, Administration, Inventory Management, Process Management, Business Operations, Operational Analysis, Organizational Strategy, Operational Efficiency, Operational Performance Management, Workflow Management, Strategic Decision-Making, Inventory Control, Capacity Management
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Energy and Utilities, Sustainable Technologies, Electric Power Systems, Project Finance, Market Dynamics, Financial Systems, Climate Change Mitigation, Emerging Technologies, Forecasting, Market Trend, Market Opportunities, Cost Reduction
Beginner · Course · 1 - 3 Months