IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Program Management, Stakeholder Engagement, Stakeholder Analysis, Stakeholder Management, Project Management Office (PMO), Project Management Life Cycle, Cost Management, Risk Mitigation, Project Management Institute (PMI) Methodology, Earned Value Management, Risk Analysis, Governance, Project Closure, Benefits Administration, Communication Strategies, Project Management, Cost Estimation, Procurement, Communication Planning, Risk Management
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Lean Six Sigma, Process Mapping, Process Improvement, Process Analysis, Business Process, Continuous Improvement Process, Waste Minimization, Statistical Analysis, Quality Management, Operational Efficiency, Statistical Process Controls, Root Cause Analysis, Data-Driven Decision-Making, Customer experience improvement, Business Metrics
Beginner · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Business Strategy, Competitive Analysis, Business Strategies, Strategic Thinking, Cost Reduction, Organizational Strategy, Product Strategy, Market Analysis, Value Propositions, Strategic Decision-Making, Cost Benefit Analysis, Cost Accounting, Market Opportunities, Business Analysis, Analysis, Operations Management, Resource Management, Case Studies
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Miro AI, Value Propositions, Business Modeling, Product Development, Business Analysis, Business Process Modeling, Stakeholder Communications, Business Solutions, Presentations, Business Strategy, Strategic Thinking, Innovation, Entrepreneurship
Intermediate · Guided Project · Less Than 2 Hours

Universiteit Leiden
Skills you'll gain: Sustainable Development, Sustainable Systems, Environment, Pollution Prevention, Climate Change Mitigation, Environmental Policy, Environmental Science, Systems Thinking, Climate Change Adaptation, Biology, Community Organizing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Kubernetes, Docker (Software), Containerization, Cloud-Native Computing, Application Deployment, YAML, Devops Tools, Command-Line Interface, Google Cloud Platform, Web Applications, Cloud Deployment, Data Persistence, Development Environment, Configuration Management, Virtual Networking, Nginx, CI/CD, MongoDB, Service Management, Infrastructure Security
Intermediate · Specialization · 3 - 6 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Cultural Diversity, International Relations, World History, Policy Analysis, Economics, Economic Development, Business, Business Strategy, Business Economics, Competitive Analysis, Risk Management, Business Development
Build toward a degree
Beginner · Course · 1 - 4 Weeks

University of Glasgow
Skills you'll gain: Data Preprocessing, Model Evaluation, Engineering Practices, Matlab, Engineering Calculations, Classification Algorithms, Engineering Analysis, Engineering, Artificial Intelligence and Machine Learning (AI/ML), AI Enablement, Applied Mathematics, Artificial Neural Networks
Beginner · Specialization · 1 - 3 Months

University of Colorado System
Skills you'll gain: Infrastructure Security, Cyber Risk, Cyber Security Policies, Cyber Security Assessment, Cybersecurity, Cyber Security Strategy, Risk Management Framework, Technology Roadmaps, Network Infrastructure, Transportation Operations, Infrastructure Architecture
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: ServiceNow, Service Level, Systems Administration, User Accounts, Service Management, Authorization (Computing), Database Application, System Configuration, Automation, Application Design, Content Management, Scripting
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Large Language Modeling, Prompt Engineering, LLM Application, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Multimodal Prompts, Google Cloud Platform, Artificial Intelligence, Supervised Learning, Machine Learning
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Medical Records, Medical Office Procedures, Medical Assistance, Health Information Management, Patient Coordination, Electronic Medical Record System, Patient Registration, Care Coordination, Patient-centered Care, Medical Billing, Emergency Response, Patient Communication, Health Care Administration, Healthcare Industry Knowledge
Beginner · Course · 1 - 4 Weeks