IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

New York University
Skills you'll gain: Network Security, Firewall, IT Security Architecture, Distributed Denial-Of-Service (DDoS) Attacks, Network Architecture, Intrusion Detection and Prevention, TCP/IP, Cybersecurity, Threat Detection, Cyber Threat Intelligence, Cyber Attacks, Security Controls, Enterprise Security, Network Protocols, Proxy Servers
Intermediate · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Windows Servers, Authorization (Computing), Microsoft Windows, Authentications, Operating System Administration, User Accounts, Group Policy, User Provisioning, Microsoft Servers, Security Controls, Enterprise Security, Active Directory, Identity and Access Management, Software Installation, Servers, System Configuration, Encryption, Network Performance Management, Computer Networking
Beginner · Course · 1 - 3 Months

Knowledge Accelerators
Skills you'll gain: Responsible AI, Microsoft Copilot, Risking, Microsoft 365, Generative AI Agents, LLM Application, Generative AI, AI Workflows, Governance, Agentic Workflows, Large Language Modeling, Prompt Engineering, Ethical Standards And Conduct
Advanced · Course · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Algebra, Advanced Mathematics, Applied Mathematics, Arithmetic, Deductive Reasoning, Analytical Skills, Mathematical Modeling, Geometry, Graphing
Beginner · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Influencing, Negotiation, Leadership, Conflict Management, Persuasive Communication, Leadership Development, Professional Development, Communication, Personal Development, Professionalism, Personal Attributes, Personal Integrity, Team Building, Constructive Feedback
Beginner · Course · 1 - 3 Months

28DIGITAL
Skills you'll gain: Computer Security Awareness Training, Threat Management, Cyber Risk, User Accounts
Beginner · Course · 1 - 3 Months

Meta
Skills you'll gain: Restful API, SQL, React Native, Database Management, Databases, Application Programming Interface (API), API Design, Relational Databases, Data Persistence, Mobile Development, Data Storage Technologies, Data Management, Application Development, Authentications
Intermediate · Course · 1 - 3 Months
University of California San Diego
Skills you'll gain: Visual Design, User Interface (UI), UI/UX Strategy, Graphic and Visual Design, User Interface (UI) Design, Mockups, Layout Design, Web Design, Responsive Web Design, Digital Design, Wireframing, Design Elements And Principles, Usability, Design Strategies, Prototyping
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Figma (Design Software), Front-End Web Development, Web Design and Development, Web Design, Prototyping, HTML and CSS, Web Development, Design Software, Hypertext Markup Language (HTML), Design, Cascading Style Sheets (CSS)
Intermediate · Guided Project · Less Than 2 Hours
Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Storytelling, Recognizing Others, Team Building, Trustworthiness, Team Performance Management, Team Management, Teamwork, Collaboration, Team Collaboration, Team Leadership, Visionary, People Development, Leadership Development, Peer Review, Team Motivation, Employee Engagement, Leadership, Performance Management, Communication, Productivity
Beginner · Specialization · 3 - 6 Months

Northwestern University
Skills you'll gain: Robotics, Control Systems, Mechanics, Mechanical Engineering, Mathematical Modeling, Torque (Physics), Engineering Calculations, Applied Mathematics, Linear Algebra, Graphical Tools, Estimation
Intermediate · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Sales Prospecting, Prospecting and Qualification, Trustworthiness, Sales Process, Sales Development, Overcoming Objections, Closing (Sales), Selling Techniques, Verbal Communication Skills, Sales, Cold Calling, Consultative Selling, Sales Presentation, General Sales Practices, Customer Relationship Building, Needs Assessment, Oral Expression, Sales Presentations, Rapport Building, Sales Pipelines
Beginner · Specialization · 3 - 6 Months