IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Arizona State University
Skills you'll gain: Business Ethics, Business Correspondence, Ethical Standards And Conduct, Negotiation, Purchasing, Business Writing, Business Communication, Decision Making, Financial Auditing, Forecasting, Auditing, Communication, Budgeting, Influencing, Vocabulary, English Language, Verbal Communication Skills, Leadership, Financial Forecasting, Finance
Mixed · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Internet Of Things, Telecommunications, Communication Systems, Distributed Computing, Wireless Networks, Digital Communications, General Networking, Local Area Networks, Network Model, Network Routing, Routing Protocols, Embedded Software, Network Protocols, Global Positioning Systems
Intermediate · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Hospice, Patient Communication, Caregiving, Patient-centered Care, Patient Education and Support, Care Management, Patient Advocacy, Mental Health Diseases and Disorders, Psychosocial Assessments, Family Support, Treatment Planning, Mental Health, Stress Management, Discussion Facilitation, Mental Health Therapies
Beginner · Course · 1 - 3 Months

University of Arizona
Skills you'll gain: Ancient History, Physics, Mechanics, European History, Science and Research, Liberal Arts, World History, Scientific Methods, Biology, Life Sciences, Deductive Reasoning, Mathematical Modeling
Beginner · Course · 1 - 3 Months
University of Michigan
Skills you'll gain: NoSQL, Database Architecture and Administration, Database Systems, Cloud Applications, Database Theory, Database Management Systems, Data Store, Database Management, Databases, PostgreSQL, Relational Databases, Database Software, SQL, Database Application, Distributed Computing, Cloud Computing Architecture, Cloud Deployment, Transaction Processing, Scalability, Development Environment
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Web Content Accessibility Guidelines, Learning Management Systems, Disabilities, Education Software and Technology, Digital pedagogy, Document Management, Technical Writing, Technical Communication, Microsoft Office, Image Analysis
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Statistical Reporting, Data Visualization, Big Data, SQL, Interactive Data Visualization, Query Languages, Data Import/Export, Google Cloud Platform, Data Warehousing, Data Sharing, Analytics
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Customer experience improvement, User Feedback, Customer Service, Customer experience strategy (CX), Customer Engagement, Customer Insights, Customer Analysis, Communication, Product Improvement, Continuous Improvement Process, Service Improvement, Data Collection, Surveys, Case Studies, Culture Transformation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Copilot, Microsoft Outlook, Microsoft Teams, Microsoft Office, Email Automation, Microsoft 365, Collaborative Software, Proposal Writing, Productivity Software, Meeting Facilitation, Prompt Engineering, Proposal Development, Calendar Management, Business Writing, Setting Appointments, Workflow Management
Beginner · Course · 1 - 3 Months

LearnKartS
Skills you'll gain: Project Risk Management, Risk Mitigation, Risk Analysis, Project Management Institute (PMI) Methodology, Agile Methodology, Risk Appetite, Risk Control, Project Management, Project Management Life Cycle, Agile Project Management, Project Implementation, Stakeholder Communications, Project Planning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Lean Six Sigma, Process Improvement and Optimization, Six Sigma Methodology, Process Mapping, Process Improvement, Process Analysis, Quality Improvement, Business Process Improvement, Business Process, Lean Methodologies, Continuous Improvement Process, Lean Manufacturing, Process Management, Waste Minimization, Statistical Analysis, Process Flow Diagrams, Quality Management, Operational Efficiency, Statistical Process Controls, Quality Monitoring
Beginner · Course · 1 - 4 Weeks

Yale University
Beginner · Course · 1 - 3 Months