IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Cloud Computing Architecture, Cloud Security, Cloud Infrastructure, Cloud Computing, Cloud Standards, Cloud Applications, Cloud Platforms, IT Security Architecture, Cloud Services, Cloud Technologies, Infrastructure Security, Cloud Management, Application Security, Data Security, Security Architecture Review, Cybersecurity, Security Controls, Computer Science, Risk Management Framework, Information Technology
Intermediate · Course · 1 - 3 Months
Duke University
Skills you'll gain: Community Organizing, Climate Change Programs, Community Development, Climate Change Adaptation, Social Sciences, Ethical Standards And Conduct, Community and Social Work, Community Outreach, Leadership, Social Impact, Sustainable Development, Environmental Policy, Sustainable Systems, Collaboration, Governance, Professional Development, Innovation, Environmental Science, Personal Development, Data Collection
Beginner · Specialization · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Integral Calculus, Numerical Analysis, Calculus, Data Science, Applied Mathematics, Linear Algebra, Probability & Statistics, Derivatives
Intermediate · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Oral Expression, Presentations, Technical Communication, Verbal Communication Skills, Public Speaking, Infographics, Interactive Data Visualization, Persuasive Communication, Communication Strategies, Communication, Verbal Strategic Communication, Non-Verbal Communication, Graphic and Visual Design, Stress Management
Mixed · Course · 1 - 3 Months

Skills you'll gain: Network Infrastructure, Networking Hardware, Cybersecurity, Digital Communications
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Ansible, Software Installation, File Management, IT Automation, YAML, System Configuration, DevOps
Beginner · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: Histogram, Generative AI, Model Evaluation, Data Literacy, Data Visualization, AI literacy, Data Collection, Statistical Hypothesis Testing, Scientific Methods, Descriptive Statistics, Statistics, Data Analysis, Statistical Reporting, Data Ethics, Experimentation, Science and Research, Data Science, Data-Driven Decision-Making, Research Design, Artificial Intelligence
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Microbiology, Pharmacology, Sensory Systems Analysis, Health Disparities, Drug Interaction, Pharmacotherapy, Molecular Biology, Infection Control, Infectious Diseases, Biochemistry, Psychology, Molecular, Cellular, and Microbiology, Sociology, Cultural Sensitivity, Analytical Chemistry, Immunology, Behavior Management, Biology, Decision Making, Taxonomy
Intermediate · Professional Certificate · 3 - 6 Months

Coursera
Skills you'll gain: Kanban Principles, Agile Methodology, Workflow Management, Prioritization, Collaborative Software, Project Management Software, Organizational Skills, Lean Methodologies, Project Management, Administration
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Digital Assets, Blockchain, Emerging Technologies, FinTech, Business Transformation, Digital Transformation, Systems Design, Organizational Structure, Case Studies, Scalability, Business Strategy, Governance
Mixed · Course · 1 - 4 Weeks

New York University
Skills you'll gain: Network Security, Firewall, IT Security Architecture, Distributed Denial-Of-Service (DDoS) Attacks, Network Architecture, Intrusion Detection and Prevention, TCP/IP, Cybersecurity, Threat Detection, Cyber Threat Intelligence, Cyber Attacks, Security Controls, Enterprise Security, Network Protocols, Proxy Servers
Intermediate · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Windows Servers, Authorization (Computing), Microsoft Windows, Authentications, Operating System Administration, User Accounts, Group Policy, User Provisioning, Microsoft Servers, Security Controls, Enterprise Security, Active Directory, Identity and Access Management, Software Installation, Servers, System Configuration, Encryption, Network Performance Management, Computer Networking
Beginner · Course · 1 - 3 Months