IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Pennsylvania
Skills you'll gain: Dental Procedures, Dentistry, Dental Care, Oral and Dental Care, Oral Health, Developmental Disabilities, Disabilities, Biomedical Technology, Biomedical Engineering, Emerging Technologies, Health Technology, Digital Transformation, Medical Imaging, Health Care, Computer-Aided Design
Intermediate · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Oral Comprehension, English Language, Language Competency, Vocabulary, Grammar, Literacy, Language Learning
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Speech Language Pathology, Pediatrics, Speech Therapy, Communication Disorders, Language Disorders, Child Health, Parent Communication, Disabilities, Developmental Disabilities, Childhood Education and Development, Neurology, Sensory Systems Analysis, Public Health, Child Development, Rehabilitation, Diagnostic Tests, Public Health and Disease Prevention, Patient Treatment, Special Education, Clinical Assessment
Intermediate · Course · 1 - 3 Months
McMaster University
Skills you'll gain: Financial Policy, Loans, Finance, Risking, Credit Risk, General Finance, Financial Data, Financial Systems, Fiscal Management, General Lending, Lending and Underwriting, Consumer Lending, Corporate Finance, Financial Acumen, Financial Statements, Financial Analysis, Financial Statement Analysis, Commercial Lending, Economics, Case Studies
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Customer experience improvement, User Feedback, Customer Service, Customer experience strategy (CX), Customer Engagement, Customer Insights, Customer Analysis, Communication, Product Improvement, Continuous Improvement Process, Service Improvement, Data Collection, Surveys, Case Studies, Culture Transformation
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Applied Machine Learning, Predictive Modeling, Jupyter, Predictive Analytics, Model Evaluation, Model Optimization, Data Analysis, Machine Learning, Data Science, Python Programming
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Kanban Principles, Workflow Management, Collaborative Software, Product Management, Product Planning, Product Lifecycle Management, Project Management Software, Project Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: AI Enablement, Responsible AI, Generative AI, Plan Execution, Organizational Strategy, Strategic Leadership, Business Leadership, Governance, Corporate Strategy, Law, Regulation, and Compliance, Regulatory Compliance, Business Ethics, Regulatory Requirements, Innovation
Intermediate · Course · 1 - 4 Weeks

Knowledge Accelerators
Skills you'll gain: Responsible AI, Microsoft Copilot, Risking, Microsoft 365, Generative AI Agents, LLM Application, Generative AI, AI Workflows, Governance, Agentic Workflows, Large Language Modeling, Prompt Engineering, Ethical Standards And Conduct
Advanced · Course · Less Than 2 Hours
Skills you'll gain: Data Ethics, Responsible AI, Compliance Training, Regulatory Compliance, Model Training, Business Ethics, Compliance Management, Applied Machine Learning, Project Implementation, AI Product Strategy, Machine Learning Software, Business Solutions, Solution Design, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Machine Learning, Machine Learning Methods, Ethical Standards And Conduct, Model Evaluation, AI literacy
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, AI Enablement, Customer experience improvement, Business Priorities, AI Personalization, Customer Engagement, Client Support, AI Integrations, Data Ethics, Automation, Business Ethics, Information Privacy
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support
Beginner · Guided Project · Less Than 2 Hours