IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
IE Business School
Skills you'll gain: Economic Development, Economics, Demography, Market Opportunities, Financial Policy, International Finance, Business Economics, International Relations, Risk Analysis, Market Data, Analysis, Socioeconomics, Business Risk Management, Social Sciences, Growth Strategies, Public Policies, Fiscal Management
Intermediate · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Cryptography, Brute-force attacks, Cryptographic Protocols, Encryption, Key Management, Cybersecurity, Computer Security, Information Assurance, Theoretical Computer Science, Threat Modeling, Communication Systems
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: User Interface (UI), iOS Development, Mobile Development, User Interface (UI) Design, Apple iOS, User Interface and User Experience (UI/UX) Design, UI Components, Swift Programming, Application Development, Interactive Design, Cross Platform Development, Animations
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: HVAC, Building Services Engineering, Thermal Management, Mechanical Engineering, Engineering, System Requirements, Engineering Calculations, Energy and Utilities, Estimation, Environmental Issue
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Technical Sales, Solution Selling, Sales Strategy, Sales, Customer Relationship Building, Sales Process, Customer Relationship Management, Return On Investment, Stakeholder Engagement, Customer Engagement, Customer Advocacy, Value Propositions
Intermediate · Course · 1 - 4 Weeks
University of Colorado Boulder
Skills you'll gain: Electrical Engineering, Linear Algebra, Physics, Advanced Mathematics, Mathematical Modeling, Differential Equations, Physical Science
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI Agents, Prompt Engineering Tools, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Content Performance Analysis, Customer Support, Customer Communications Management, Customer Inquiries, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, AI Integrations, Customer Relationship Management
Beginner · Course · 1 - 4 Weeks

SkillUp
Skills you'll gain: User Story, Sprint Retrospectives, Risk Analysis, Sprint Planning, Backlogs, Project Risk Management, Risk Management, Agile Project Management, Agile Product Development, Product Requirements, Agile Methodology, Stakeholder Engagement, Stakeholder Management, Kanban Principles, Project Documentation, Portfolio Management, Stakeholder Analysis, Product Improvement, Project Planning, Performance Analysis
Advanced · Course · 1 - 3 Months

IIMA - IIM Ahmedabad
Skills you'll gain: Mindfulness, Meditation & Breathwork, Self-Awareness, Personal Development, Stress Management, Compassion, Mental Health, Emotional Intelligence, Personal Integrity, Relationship Building, Psychology, Habit Formation, Cognitive flexibility, Liberal Arts, Culture, Physiology
Intermediate · Course · 1 - 3 Months

Knowledge Accelerators
Skills you'll gain: General Data Protection Regulation (GDPR), Information Privacy, Personally Identifiable Information, Regulatory Compliance, Law, Regulation, and Compliance, Compliance Training, Compliance Management, Legal Risk, Regulation and Legal Compliance, Data Ethics, Data Governance, Data Security, Data Management, Data Integrity, Data Processing, Accountability
Beginner · Course · Less Than 2 Hours

Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Education Software and Technology, Virtual Environment, Teaching, Collaborative Software, Data Sharing, Google Workspace
Beginner · Guided Project · Less Than 2 Hours