Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Instituto Tecnológico de Aeronáutica
Skills you'll gain: Control Systems, Automation Engineering, Simulation and Simulation Software, Digital Signal Processing, Matlab, Process Control, Engineering Analysis, Electrical and Computer Engineering, Mathematical Modeling, Systems Analysis, Differential Equations, Estimation
Intermediate · Course · 1 - 4 Weeks

Harvard Business Review
Skills you'll gain: Performance Analysis, Goal Setting, Performance Measurement, Team Performance Management, Goal-Oriented, Smart Goals, Performance Metric, Performance Management, Performance Improvement, Employee Performance Management, Key Performance Indicators (KPIs), Business Priorities, Prioritization, Organizational Strategy
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Contract Management, Performance Analysis, Legal Technology, Contract Review, Generative AI, Contract Compliance, Analysis, Workflow Management, Compliance Management, Document Management, Business Process Automation, AI Integrations, Vendor Management, Automation, Process Optimization, Continuous Improvement Process, Operational Efficiency
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Point of Sale, Order Delivery, Shipping and Receiving, Logistics Management, Customer experience strategy (CX), Process Optimization
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Diagram Design, Program Development, Program Management, Process Management, Process Mapping, Process Development, Agile Methodology, Agile Project Management, Project Management Software, Business Modeling, Project Management
Intermediate · Guided Project · Less Than 2 Hours

HubSpot Academy
Skills you'll gain: Sales Enablement, Prospecting and Qualification, Sales Strategy, Sales Operations, Sales, Sales Process, Customer Success Management, Content Marketing, Target Audience, Customer Retention, Content Strategy, Persona Development, Customer Engagement, Customer Insights, Content Creation, Goal Setting, Meeting Facilitation, Service Level Agreement, Writing, Business Writing
Beginner · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Overcoming Objections, Lead Generation, B2B Sales, Sales Presentation, Sales Presentations, Enterprise Sales, Closing (Sales), Negotiation, Price Negotiation, Contract Negotiation, Inside Sales, Phone Sales, Cold Calling, Sales Process, Sales, Selling Techniques, Account Strategy, Sales Strategy, Sales Prospecting, Demand Generation
Mixed · Course · 3 - 6 Months

Arizona State University
Skills you'll gain: Decision Making, Decisiveness, Complex Problem Solving, Problem Solving, Critical Thinking and Problem Solving, Creative Problem-Solving, Ethical Standards And Conduct, Risk Analysis, Social Impact, Risk Management, Analysis
Beginner · Course · 1 - 3 Months

AI Business School
Skills you'll gain: AI literacy, Generative AI, Generative AI Agents, Responsible AI, Sales Enablement, Sales Training, Risk Management, Sales, Artificial Intelligence, Agentic systems, Sales Strategy, Digital Transformation, Risk Mitigation, Innovation, Automation
Beginner · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Large Language Modeling, AI literacy, Generative AI, LLM Application, Writing, Data Ethics, Writing and Editing, Responsible AI, Artificial Intelligence, Model Evaluation, Machine Learning, Information Privacy
Beginner · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Sales Prospecting, Prospecting and Qualification, Sales Development, Cold Calling, Customer Relationship Building, Sales Process, Needs Assessment, Oral Expression, Selling Techniques, Sales Pipelines, Outbound Calls, Sales Strategy, Phone Sales, Relationship Building, Verbal Communication Skills, Lead Generation, Rapport Building, Conversion Funnel Analysis, Telephone Skills, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: SQL, Database Management, Database Development, Databases, Relational Databases, Database Application, Database Design, Query Languages, Data Access, Java, Java Programming, UI Components, User Interface (UI), Transaction Processing, Event-Driven Programming, Software Development
Beginner · Course · 1 - 4 Weeks