IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Project Management, Agile Project Management, Project Management Life Cycle, Project Management Institute (PMI) Methodology, Cost Management, Scope Management, Work Breakdown Structure, Risk Management, Stakeholder Engagement, Business Analysis, Leadership
Advanced · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Merchandising, Merchandise Displays, Inventory Management System, Retail Management, Consumer Behaviour, Visual Merchandising, Planogram, Retail Store Operations, Retail Sales, Marketing Psychology, Selling Techniques, Customer Insights, Analysis, Design
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Bootstrap (Front-End Framework), Browser Compatibility, Responsive Web Design, Web Design and Development, Cascading Style Sheets (CSS), Front-End Web Development, UI Components, React.js, Web Applications, Hypertext Markup Language (HTML)
Intermediate · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Professional Development, Business Ethics, Professionalism, Decision Making, Ethical Standards And Conduct, Personal Integrity, Trustworthiness, Communication Strategies, Communication, Problem Solving, Interpersonal Communications, Self-Awareness, Conflict Management
Beginner · Course · 1 - 3 Months

Goodwill Industries International
Skills you'll gain: Interviewing Skills, Coaching, Client Support, Employee Onboarding, LinkedIn, Professional Networking, Branding, Negotiation, Business Writing, Goal Setting, Financial Planning
Beginner · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Cyber Threat Intelligence, Human Factors (Security), Threat Management, Security Awareness, Cybersecurity, Computer Security Awareness Training, Cyber Risk, Cyber Attacks, Security Strategy, Employee Training, Behavior Management, Insurance
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Computing Architecture, Cloud Security, Cloud Infrastructure, Cloud Computing, Cloud Applications, IT Security Architecture, Cloud Services, Cloud Technologies, Infrastructure Security, Application Security, Data Security, Cybersecurity, Computer Science, Risk Management Framework, Information Technology, Encryption
Intermediate · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Rapport Building, Growth Mindedness, Recognizing Others, Empathy, Relationship Building, Constructive Feedback, Interpersonal Communications, Social Skills, Leadership, Compassion, Collaboration, Mentorship, Teamwork, Empowerment, Decision Making, Active Listening, Independent Thinking, Open Mindset, Conflict Management, Accountability
Beginner · Specialization · 3 - 6 Months

Vanderbilt University
Skills you'll gain: Generative AI, AI Enablement, Operational Efficiency, Innovation, Operational Excellence, Curriculum Development, Enterprise Architecture, Thought Leadership, Program Implementation, Strategic Planning, Responsible AI, Data Ethics, Artificial Intelligence, Automation, Workforce Development, Education Software and Technology, Large Language Modeling, Business Strategies
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Peer Review, Spanish Language, Oral Expression, Oral Comprehension, Culture, Writing and Editing, Vocabulary, Research
Beginner · Course · 1 - 3 Months

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Payroll Tax, Payroll Administration, Payroll, Payroll Reporting, Payroll Processing, Tax Compliance, Tax Management, Income Tax, Tax Laws, Compensation Management, Compliance Reporting, Benefits Administration, Compensation and Benefits
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Natural Language Processing, Microsoft Azure, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Analytics, Automation, Application Development
Beginner · Course · 1 - 4 Weeks