IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Caltech
Skills you'll gain: Specimen Preparation, Medical Imaging, Image Quality, Biomedical Technology, Image Analysis, Cell Biology, Engineering, Scientific, and Technical Instruments, Laboratory Equipment, Laboratory Techniques, Digital Signal Processing, Scientific Visualization, Spatial Analysis
★ 4.9 (273) · Mixed · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Generative AI, Microsoft Copilot, Generative Model Architectures, Generative Adversarial Networks (GANs), Natural Language Processing, AI literacy, Data Storytelling, Technical Communication, Responsible AI, Data Visualization, Data Presentation, Data Ethics, Prompt Engineering, Data Visualization Software, Data Validation, Model Evaluation, Microsoft 365, Data Science, Data Security, Critical Thinking
★ 4.7 (73) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: ChatGPT, AI Enablement, Generative AI, OpenAI, Analytics, Workflow Management, Customer Support, Customer experience improvement, Customer Insights, Data Analysis, Data-Driven Decision-Making, AI Workflows, Analysis, Content Marketing, Operational Efficiency, Content Creation, Automation
★ 4.5 (15) · Intermediate · Course · 1 - 4 Weeks

Advancing Women in Tech
Skills you'll gain: AI Workflows, Retrieval-Augmented Generation, Prompt Patterns, Multimodal Prompts, AI Personalization, AI literacy, Context Management
★ 4.7 (42) · Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: PySpark, Matplotlib, Apache Spark, Big Data, Data Processing, Distributed Computing, Data Management, Data Visualization, Data Presentation, Data Analysis, Data Manipulation, Data Cleansing, Query Languages, Python Programming
★ 4.4 (320) · Intermediate · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: Manufacturing Operations, Digital Transformation, Digital Assets, Technology Strategies, Business Transformation, Internet Of Things, Simulations, Computing Platforms, Simulation and Simulation Software, Emerging Technologies, Real Time Data, Trend Analysis, Risk Analysis, Business, Systems Integration, Case Studies
★ 4.6 (110) · Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Political Sciences, Case Law, Appeals, Court Systems, Adjudication, Legal Proceedings, Law, Regulation, and Compliance, Policy Analysis, Research, and Development, Public Policies, International Relations, Governance, Case Studies
★ 4.8 (98) · Beginner · Course · 1 - 3 Months

Peking University
Skills you'll gain: Interviewing Skills, Business Communication, Product Support, Marketing, Customer Complaint Resolution, Customer Service, Product Marketing, Product Knowledge, Product Demonstration, New Hire Orientations, Vocabulary, Greeting Customers, Oral Expression, Recruitment, Product Promotion, Language Learning, Consumer Behaviour, Employee Onboarding, Verbal Communication Skills, Language Competency
★ 4.9 (152) · Intermediate · Course · 1 - 3 Months

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Talent Recruitment, Personal Attributes, Organizational Structure
★ 4.6 (46) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Sustainable Technologies, Basic Electrical Systems, Electrical Systems, Electronic Components, Electric Power Systems, Power Electronics, Sustainable Engineering, Electrical Engineering, Environmental Issue, Emerging Technologies, Energy and Utilities, Climate Change Mitigation
★ 4.3 (78) · Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Microsoft Azure, Serverless Computing, Cloud Development, Microsoft Power Automate/Flow, Event-Driven Programming, Cloud-Based Integration, Business Process Automation, Application Programming Interface (API), Webhook Security, GitHub
★ 4.4 (137) · Intermediate · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Microsoft Azure, NoSQL, Database Administration, Data Store, Data Infrastructure, Database Systems, Cloud Storage, Database Theory, Database Management Systems, Data Storage, Cloud Services, Data Storage Technologies, File Management, Data Access, Data Security, Cloud Security, Data Management, File Systems, Query Languages, Data Import/Export
★ 4.3 (104) · Beginner · Course · 1 - 4 Weeks