Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

University of California, Irvine
Skills you'll gain: Analytical Skills, Data Ethics, Data Mining, Data Science, Business Analytics, Big Data, Analytics, Descriptive Analytics, Data Analysis Software, Predictive Analytics, Small Data
★ 4.2 (158) · Intermediate · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Cashiering, Transaction Processing, Retail Sales, Retail Store Operations, Team Oriented, Customer Inquiries, Customer Service, Data Entry, Cash Handling, Customer Relationship Building, Point of Sale, E-Commerce, Customer Data Management, Accident Reporting, Payment Systems, Cross-Functional Collaboration, Payment Processing and Collection, Record Keeping, Time Management, Social Media
★ 4.8 (38) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Stakeholder Management, Resource Allocation, Stakeholder Engagement, Change Control, Program Management, Change Management, Stakeholder Communications, Organizational Change, Resource Planning, Resource Management, Stakeholder Analysis, Governance, Program Implementation, Cost Management, Earned Value Management, Team Building, Procurement, Project Management, Project Management Institute (PMI) Methodology, Project Management Life Cycle
★ 4.8 (33) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Generative AI Agents, Standard Operating Procedure, Generative AI, Customer Support, AI literacy, Product Support, Customer Service, Procedure Development, Customer Analysis, LLM Application, Responsible AI, AI Workflows, AI Integrations, Customer experience improvement, Data Ethics, Customer Insights, Business Process Automation, User Feedback, Automation
★ 4.8 (54) · Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Training Programs, Education and Training, Smart Goals, Community Health, Train The Trainer, Educational Materials, Health Education, Adult Education, Needs Assessment, Planning, Case Management
★ 4.7 (91) · Beginner · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Empathy & Emotional Intelligence, Emotional Intelligence, Empathy, Professional Development, Stress Management, Self-Awareness, Team Management, Decision Making
★ 4.3 (72) · Beginner · Course · 1 - 3 Months
Skills you'll gain: Healthcare Project Management, Project Risk Management, Process Improvement, Performance Metric, Continuous Improvement Process, Risk Management, Project Coordination, Project Performance, Risk Analysis, Health Care Procedure and Regulation, Project Management Software, Workflow Management, Project Management, Collaborative Software, Collaboration, Project Implementation, Regulatory Affairs, Health Technology, Compliance Management, Key Performance Indicators (KPIs)
★ 5 (7) · Intermediate · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Systems Development Life Cycle, Software Development Life Cycle, Agile Software Development, Agile Methodology, Requirements Analysis, Agile Project Management, Requirements Management, Software Development Methodologies, User Requirements Documents, Requirements Elicitation, User Story, Waterfall Methodology, Software Architecture, Project Management, Cross-Functional Collaboration, Quality Assurance
★ 4.9 (21) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Presentations, Microsoft Copilot, Microsoft PowerPoint, Microsoft Word, Multimedia, AI powered creativity, Microsoft 365, Animations, Editing, Writing and Editing, Content Optimization, Workflow Management, Content Creation, Target Audience
★ 4.7 (17) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Generative AI, Prompt Engineering Tools, Miro AI, Financial Accounting, Cash Flow Forecasting, Accounting, Cash Flows, Data Processing
★ 3.9 (10) · Beginner · Course · 1 - 4 Weeks

Scrum Alliance
Skills you'll gain: Teaching, Culture Transformation, Discussion Facilitation, Organizational Change, Meeting Facilitation, Business Transformation, Employee Coaching, Coaching, Agile Product Development, Organizational Structure, Agile Project Management, Agile Software Development, Mentorship, Team Leadership, Agile Methodology, Team Performance Management, Leadership and Management, Organizational Strategy, Team Management, Strategic Leadership
★ 4.1 (12) · Beginner · Specialization · 3 - 6 Months

University of Minnesota
Skills you'll gain: Goal Setting, Project Management, Storytelling, Intercultural Competence, Communication Strategies, Professional Development, Communication, Verbal Communication Skills, Persuasive Communication, Leadership Development, Professional Networking, Cultural Diversity, Strategic Planning, Cultural Responsiveness, Collaboration, Public Speaking, Planning, Oral Expression, Leadership, Time Management
★ 4.8 (8) · Beginner · Specialization · 3 - 6 Months