IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Illinois Urbana-Champaign
Skills you'll gain: Business Ethics, Ethical Standards And Conduct, Decision Making, Culture, Cultural Diversity, Cultural Sensitivity, Global Marketing, Branding, Corporate Sustainability, Stakeholder Management, Intercultural Competence, Stakeholder Engagement, Stakeholder Analysis, Brand Management, Consumer Behaviour, Case Studies
Beginner · Course · 1 - 3 Months
Skills you'll gain: Agile Project Management, Backlogs, Agile Software Development, Agile Methodology, User Story, Sprint Planning, Agile Product Development, Product Roadmaps, Sprint Retrospectives, Product Requirements, Coaching, Team Management, Team Oriented, Team Building, Organizational Change, Waterfall Methodology, Project Management Software, Prioritization, Problem Solving, Influencing
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Data Ethics, Data Literacy, File Management, Data Security, Google Sheets, Databases, Data Access, Data Sharing, Data Storage, Data Quality, Data Collection, Data Manipulation, Relational Databases, SQL, Metadata Management, Unstructured Data
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Responsible AI, HR Tech, ChatGPT, Human Resources Software, Human Resources Management and Planning, Human Resources, Workforce Planning, Human Resource Strategy, AI Enablement, LLM Application, AI literacy, Human Resource Management, Model Evaluation, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Augmented and Virtual Reality (AR/VR), Employee Engagement
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Cloud Deployment, Software Development Life Cycle, OpenShift, Istio, Kubernetes, Node.JS, Software Architecture, Application Deployment, Restful API, Database Design, CI/CD, Cloud-Native Computing, NoSQL, Git (Version Control System), Responsive Web Design, Front-End Web Development, Ajax, Javascript, Azure DevOps, Software Development
Beginner · Professional Certificate · 3 - 6 Months

DeepLearning.AI
Skills you'll gain: Supervised Learning, Applied Machine Learning, Jupyter, Scikit Learn (Machine Learning Library), Machine Learning, Model Training, NumPy, Machine Learning Algorithms, Predictive Modeling, Classification Algorithms, Feature Engineering, Artificial Intelligence, Model Evaluation, Data Preprocessing, Python Programming, Logistic Regression, Model Optimization, Regression Analysis, Algorithms
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Prompt Patterns, AI Product Strategy, Generative AI, Commercialization, Product Management, AI Enablement, ChatGPT, Google Gemini, Product Lifecycle Management, Stakeholder Communications, Technical Product Management, LLM Application, AI literacy, Customer experience improvement, Team Building, Responsible AI, Stakeholder Engagement, Artificial Intelligence and Machine Learning (AI/ML), Creativity
Intermediate · Specialization · 1 - 3 Months

Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Amazon CloudWatch, Identity and Access Management, Data Lakes, Amazon DynamoDB, Serverless Computing, Cloud Computing, Amazon S3, Scalability, Cloud Infrastructure, Amazon Elastic Compute Cloud, Event-Driven Programming, Solution Architecture, Amazon Web Services, IT Security Architecture, Data Architecture, Cloud Computing Architecture, Interactive Data Visualization, Data Engineering, Software Architecture
Build toward a degree
Intermediate · Professional Certificate · 3 - 6 Months

Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Retrieval-Augmented Generation, Prompt Patterns, Generative AI Agents, Legal Technology, Generative AI, LLM Application, AI literacy, OpenAI, OpenAI API, Expense Management, AI Personalization, AI Enablement, Generative Model Architectures, Large Language Modeling, Responsible AI, AI powered creativity, Legal Risk, Artificial Intelligence
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Customer Service, Customer Support, Customer Relationship Building, Customer experience improvement, Interpersonal Communications, Customer Complaint Resolution, Empathy, Customer experience strategy (CX), Customer Retention, Customer Success Management, Communication, Communication Strategies, Business Communication, IT Service Management, Business, Business Strategies, Business Management, Growth Strategies, Culture, Environment
Mixed · Course · 1 - 3 Months

Multiple educators
Skills you'll gain: Email Security, Digital Forensics, Network Security, Cloud Infrastructure, Incident Response, Incident Management, Cloud Platforms, Business Continuity Planning, Penetration Testing, Business Continuity, Cloud Computing, Security Controls, System Configuration, Generative AI, Data Storage, Peripheral Devices, Cybersecurity, Application Security, Information Technology, Cryptography
Beginner · Professional Certificate · 3 - 6 Months
Skills you'll gain: Data Storytelling, Performance Measurement, Digital Media Strategy, Performance Metric, Search Engine Marketing, Conversion Funnel Analysis, Data-Driven Decision-Making, Search Engine Optimization, Branding, Web Analytics and SEO, Digital Marketing, Customer Engagement, Marketing Planning, Marketing Strategies, Marketing, E-Commerce, Email Marketing, Brand Awareness, Marketing Analytics, Performance marketing
Beginner · Course · 1 - 4 Weeks