IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Vanderbilt University
Skills you'll gain: Data Storytelling, Prompt Engineering, Data Presentation, ChatGPT, Prompt Patterns, Excel Macros, Excel Formulas, Data Synthesis, Microsoft Excel, LLM Application, Productivity, Infographics, OpenAI, Data Visualization, AI Enablement, Spreadsheet Software, Data Analysis, Generative AI, Artificial Intelligence, Data Cleansing
Beginner · Specialization · 1 - 3 Months

Logical Operations
Skills you'll gain: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Communication, Interpersonal Communications, Telephone Skills, Active Listening, Conflict Management, De-escalation Techniques, Crisis Management, Crisis Intervention
Mixed · Course · 1 - 3 Months

Skills you'll gain: MySQL, Database Management, Database Administration, Data Warehousing, Linux Commands, Data Integrity, Unit Testing, Algorithms, Software Versioning, Command-Line Interface, Software Visualization, Linux, Pseudocode, Query Languages, Collaborative Software, Django (Web Framework), Database Architecture and Administration, Programming Principles, Computational Thinking, Test Driven Development (TDD)
Beginner · Professional Certificate · 3 - 6 Months

University of Michigan
Skills you'll gain: Debugging, Programming Principles, Program Development, Python Programming, Data Structures, Computer Programming, Computer Graphics, Diagram Design
Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Network Troubleshooting, Hardware Troubleshooting, Network Administration, Desktop Support, Technical Support and Services, System Support, Technical Support, Help Desk Support, Cloud Services, Security Management, Computer Security Incident Management, Operating Systems, Microsoft Windows, Computer Hardware
Beginner · Course · 1 - 3 Months

Skills you'll gain: Active Listening, Problem Solving, Presentations, Collaboration, Root Cause Analysis, Interpersonal Communications, Conflict Management, Constructive Feedback, Professional Development, Communication, Social Skills, Virtual Teams, Collaborative Software, Teamwork, Public Speaking, Complex Problem Solving, Persuasive Communication, Professionalism, Accountability, Time Management
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: AI Product Strategy, User Story, Usability Testing, New Product Development, Product Management, Product Lifecycle Management, Product Development, Innovation, Agile Software Development, Scrum (Software Development), Product Roadmaps, Agile Methodology, Kanban Principles, Responsible AI, Generative AI, Backlogs, ChatGPT, Test Planning, Registration, Leadership
Beginner · Professional Certificate · 3 - 6 Months

DeepLearning.AI
Skills you'll gain: Unsupervised Learning, Data Ethics, Machine Learning, Supervised Learning, Artificial Intelligence, Reinforcement Learning, Artificial Neural Networks, Deep Learning, Anomaly Detection, Dimensionality Reduction, Algorithms
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Interactive Data Visualization, Data Storytelling, Data Visualization, Dashboard, Business Intelligence, Business Intelligence Software, Data Visualization Software, Data-Driven Decision-Making, Customer Analysis, Data Modeling, Data Analysis, Data Integration, Advanced Analytics, Spatial Data Analysis, Exploratory Data Analysis, Statistical Analysis, Data Transformation, Decision Support Systems, Collaborative Software, Data Validation
Advanced · Specialization · 1 - 3 Months

Skills you'll gain: React.js, JavaScript Frameworks, UI Components, Web Applications, Data Validation, Front-End Web Development, Routing Protocols, Verification And Validation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Process Mapping, Process Analysis, Business Analysis, Data Storytelling, Business Process Improvement, Feasibility Studies, Systems Analysis, Stakeholder Analysis, Process Optimization, Requirements Management, Process Design, Business Requirements, Systems Design, Stakeholder Management, Communication Planning, Test Planning, Information Technology, Business Process Modeling, Database Management, Agile Methodology
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: HTML and CSS, Bootstrap (Front-End Framework), Responsive Web Design, Front-End Web Development, User Interface (UI), JavaScript Frameworks, Web Design and Development, Web Applications, Web Development Tools, React.js, General Networking
Beginner · Course · 1 - 4 Weeks