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  2. It Support

It Support Courses

IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Popular It Support Courses and Certifications


  • P

    Packt

    Apple Certified Support Professional 10.14

    Skills you'll gain: Peripheral Devices, File Systems, Mac OS, User Accounts, Virtual Private Networks (VPN), File Management, TCP/IP, Data Security, System Configuration, Network Protocols, Operating System Administration, Network Administration, Software Installation, General Networking, Remote Access Systems, Data Management, Systems Administration, Package and Software Management, Unix, Application Performance Management

    4.7 stars, 19 reviews, Beginner, Specialization, 1 - 3 Months

    ★ 4.7 (19) · Beginner · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • I

    Illinois Tech

    Hardware and Operating System Foundations I

    Skills you'll gain: Microsoft Windows, Operating System Administration, Command-Line Interface, Operating Systems, System Configuration, Systems Administration, IT Automation, OS Process Management, General Networking, Graphical Tools

    4.5 stars, 91 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.5 (91) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
    Category: Build toward a degree
    Build toward a degree
  • P

    Pearson

    Cisco CCST 100-140: Tools and Applications for IT Support

    Skills you'll gain: Remote Access Systems, Technical Support, Data Ethics, End User Training and Support, Issue Tracking, Information Privacy, Data Security, Artificial Intelligence

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • J

    Johns Hopkins University

    Healthcare Data Security, Privacy, and Compliance

    Skills you'll gain: Medical Privacy, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Health Information Management, Security Awareness, Encryption, Health Care Procedure and Regulation, Data Security, Cyber Attacks, Medical Records, Information Privacy, Cloud Computing, Patient Safety

    4.8 stars, 479 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (479) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • M

    Microsoft

    Microsoft 365 Platform Support

    Skills you'll gain: User Accounts, User Provisioning, Email Security, Change Control, Health Informatics, Identity and Access Management, Help Desk Support, Medical Privacy, System Support, Verification And Validation, Technical Support, Information Technology, Record Keeping, Operations

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • D

    Dell

    Dell Technologies Technical Customer Support Specialist

    Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Continuous Improvement Process, Cybersecurity, Incident Management, Performance Metric, Operating Systems, Service Improvement, Computer Hardware, Customer experience improvement, Network Support, Technical Support, Customer Complaint Resolution, Operating System Administration, Technical Support and Services, Digital Transformation

    4.5 stars, 57 reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.5 (57) · Beginner · Professional Certificate · 3 - 6 Months

    Status: Free trial
    Free trial
  • P

    Packt

    CompTIA IT Fundamentals+ (FC0-U61)

    Skills you'll gain: Hardware Troubleshooting, Networking Hardware, Database Theory, Computer Networking, Database Management, Network Protocols, Network Routers, Wireless Networks, Cybersecurity, Encryption, Computing Platforms, System Configuration, Computer Programming, Authentications, Application Design, Microsoft Windows, Peripheral Devices, Mac OS, Software Development, Data Integrity

    4.5 stars, 13 reviews, Beginner, Specialization, 1 - 3 Months

    ★ 4.5 (13) · Beginner · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • A

    Amazon Web Services

    AWS Cloud Support Associate

    Skills you'll gain: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, Identity and Access Management, AWS CloudFormation, Root Cause Analysis, Amazon DynamoDB, Customer Relationship Building, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Software Architecture, Linux Commands, Cloud Computing, Technical Support and Services, Web Applications, Information Technology, Customer Service, Software Development

    4.8 stars, 6.9K reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.8 (6.9K) · Beginner · Professional Certificate · 3 - 6 Months

    Category: Job ready
    Job ready
  • M

    Microsoft

    Introduction to Secure Networking

    Skills you'll gain: Network Security, Computer Networking, General Networking, Authentications, Authorization (Computing), Firewall, Security Controls, Network Architecture, OSI Models, Networking Hardware, Network Protocols, Virtualization, Virtual Networking, Cloud Services, TCP/IP, Network Infrastructure, Cloud Computing, Network Model, Technical Support and Services, Network Monitoring

    4.8 stars, 345 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.8 (345) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • M

    Microsoft

    Technical Diagnostics and Troubleshooting Techniques

    Skills you'll gain: Hardware Troubleshooting, Network Troubleshooting, Technical Support, Computer Hardware, Generative AI, Technical Communication, Microsoft Windows, System Monitoring, Operating Systems, Mac OS, Technical Documentation

    4.8 stars, 181 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (181) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • P

    Pearson

    Information Systems Management

    Skills you'll gain: IT Management, Information Systems, Organizational Strategy, Security Management, Technology Strategies, Innovation, Resource Allocation, Information Systems Security, Governance, Digital Transformation, Resource Utilization, Risk Management, Organizational Structure, Technical Communication, Business Strategy, Stakeholder Communications, Strategic Sourcing, Coordinating

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • P

    Pearson

    Cisco CCST 100-140: Operations, and Application Issues

    Skills you'll gain: Mac OS, Microsoft Windows, Operating System Administration, Desktop Support, System Support, End User Training and Support, System Configuration, Computer Displays, Software Installation, Operating Systems, Android (Operating System), Apple iOS, Patch Management, Package and Software Management, iOS Development, OS Process Management, Performance Tuning

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
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