IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Peripheral Devices, File Systems, Mac OS, User Accounts, Virtual Private Networks (VPN), File Management, TCP/IP, Data Security, System Configuration, Network Protocols, Operating System Administration, Network Administration, Software Installation, General Networking, Remote Access Systems, Data Management, Systems Administration, Package and Software Management, Unix, Application Performance Management
★ 4.7 (19) · Beginner · Specialization · 1 - 3 Months

Illinois Tech
Skills you'll gain: Microsoft Windows, Operating System Administration, Command-Line Interface, Operating Systems, System Configuration, Systems Administration, IT Automation, OS Process Management, General Networking, Graphical Tools
★ 4.5 (91) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Remote Access Systems, Technical Support, Data Ethics, End User Training and Support, Issue Tracking, Information Privacy, Data Security, Artificial Intelligence
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Medical Privacy, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Health Information Management, Security Awareness, Encryption, Health Care Procedure and Regulation, Data Security, Cyber Attacks, Medical Records, Information Privacy, Cloud Computing, Patient Safety
★ 4.8 (479) · Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: User Accounts, User Provisioning, Email Security, Change Control, Health Informatics, Identity and Access Management, Help Desk Support, Medical Privacy, System Support, Verification And Validation, Technical Support, Information Technology, Record Keeping, Operations
Beginner · Course · 1 - 3 Months

Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Continuous Improvement Process, Cybersecurity, Incident Management, Performance Metric, Operating Systems, Service Improvement, Computer Hardware, Customer experience improvement, Network Support, Technical Support, Customer Complaint Resolution, Operating System Administration, Technical Support and Services, Digital Transformation
★ 4.5 (57) · Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Hardware Troubleshooting, Networking Hardware, Database Theory, Computer Networking, Database Management, Network Protocols, Network Routers, Wireless Networks, Cybersecurity, Encryption, Computing Platforms, System Configuration, Computer Programming, Authentications, Application Design, Microsoft Windows, Peripheral Devices, Mac OS, Software Development, Data Integrity
★ 4.5 (13) · Beginner · Specialization · 1 - 3 Months

Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, Identity and Access Management, AWS CloudFormation, Root Cause Analysis, Amazon DynamoDB, Customer Relationship Building, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Software Architecture, Linux Commands, Cloud Computing, Technical Support and Services, Web Applications, Information Technology, Customer Service, Software Development
★ 4.8 (6.9K) · Beginner · Professional Certificate · 3 - 6 Months

Microsoft
Skills you'll gain: Network Security, Computer Networking, General Networking, Authentications, Authorization (Computing), Firewall, Security Controls, Network Architecture, OSI Models, Networking Hardware, Network Protocols, Virtualization, Virtual Networking, Cloud Services, TCP/IP, Network Infrastructure, Cloud Computing, Network Model, Technical Support and Services, Network Monitoring
★ 4.8 (345) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Hardware Troubleshooting, Network Troubleshooting, Technical Support, Computer Hardware, Generative AI, Technical Communication, Microsoft Windows, System Monitoring, Operating Systems, Mac OS, Technical Documentation
★ 4.8 (181) · Beginner · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: IT Management, Information Systems, Organizational Strategy, Security Management, Technology Strategies, Innovation, Resource Allocation, Information Systems Security, Governance, Digital Transformation, Resource Utilization, Risk Management, Organizational Structure, Technical Communication, Business Strategy, Stakeholder Communications, Strategic Sourcing, Coordinating
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Mac OS, Microsoft Windows, Operating System Administration, Desktop Support, System Support, End User Training and Support, System Configuration, Computer Displays, Software Installation, Operating Systems, Android (Operating System), Apple iOS, Patch Management, Package and Software Management, iOS Development, OS Process Management, Performance Tuning
Beginner · Course · 1 - 4 Weeks