IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Erasmus University Rotterdam
Skills you'll gain: Creative Thinking, Research, Research Methodologies, Scientific Methods, Critical Thinking, Innovation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Windows PowerShell, Active Directory, Scripting, Test Script Development, IT Automation, Network Monitoring, Microsoft Windows, Windows Servers, Scripting Languages, User Accounts, Microsoft Servers, Event Monitoring, Command-Line Interface, Network Administration, Remote Access Systems, User Interface (UI), Server Administration, Hypertext Markup Language (HTML), Data Import/Export, Authentications
Beginner · Specialization · 1 - 4 Weeks

Skills you'll gain: Malware Protection, Endpoint Security, Mobile Security, Cloud Security, Application Security, Cloud Deployment, Cloud Computing, Threat Detection, Cybersecurity, Information Systems Security, Virtualization, Virtual Machines, Intrusion Detection and Prevention, Encryption
Beginner · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Containerization, Microservices, Devops Tools, Hardening, Virtualization, Network Planning And Design, Data Persistence, Scalability, Application Lifecycle Management, Command-Line Interface
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Model Deployment, MLOps (Machine Learning Operations), Cloud Deployment, Unit Testing, Docker (Software), Containerization, Kubernetes, AI Workflows, IBM Cloud, Microservices, Machine Learning, Responsible AI, Business Metrics, Natural Language Processing, Time Series Analysis and Forecasting, Data Science, Python Programming
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Communication Planning, Project Documentation, Document Management, Stakeholder Communications, Communication Strategies, Communication
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Curriculum Development, Education and Training, Workplace inclusivity, Advocacy, School Counseling, Student Support and Services, Diversity Awareness, Diversity Equity and Inclusion Initiatives, Lifelong Learning, Cultural Responsiveness, Social Justice, Community Development
Beginner · Course · 1 - 3 Months

University of Glasgow
Skills you'll gain: Large Language Modeling, ChatGPT, LLM Application, OpenAI, Generative AI, Natural Language Processing, Model Evaluation, Responsible AI, Data Ethics, Deep Learning, Artificial Neural Networks, Artificial Intelligence
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Journals, Organizational Skills, Document Management, Information Architecture, Content Management, Network Analysis, System Configuration
Beginner · Guided Project · Less Than 2 Hours
Amazon Web Services
Skills you'll gain: Amazon CloudWatch, DevOps, Devops Tools, Code Review, Amazon Web Services, AI Security, Application Performance Management, Artificial Intelligence and Machine Learning (AI/ML), Anomaly Detection, Continuous Monitoring, System Monitoring, Vulnerability Scanning, Predictive Analytics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Debugging, ChatGPT, Pseudocode, AI Enablement, Web Development, Code Review, Web Development Tools, Artificial Intelligence, Web Applications, Software Development, Programming Principles, Software Engineering
Intermediate · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Manufacturing Processes, Engineering Design Process, Computer-Aided Design, Design Strategies, Prototyping, Production Process, Design, 3D Modeling, Materials science
Intermediate · Course · 1 - 4 Weeks