Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Skills you'll gain: Digital Transformation, Business Transformation, Technology Strategies, Business Technologies, Business Process Reengineering, Business Strategy, Emerging Technologies, Innovation, Leadership, Competitive Analysis, Communication
Beginner · Course · 1 - 4 Weeks

University of Glasgow
Skills you'll gain: Data-Driven Decision-Making, Agile Methodology, Strategic Leadership, Business Transformation, Data Analysis, Leadership, Leadership Development, Organizational Leadership, Big Data, Leadership and Management, Team Leadership, Decision Making, Cross-Functional Collaboration, Organizational Structure
Intermediate · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: Product Management, New Product Development, Product Roadmaps, Product Lifecycle Management, Product Improvement, Innovation, Business Modeling, Stakeholder Engagement, Product Testing, Leadership and Management, Growth Strategies, Customer Engagement, Cross-Functional Collaboration, Customer Insights, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Personalization, Generative AI, Responsible AI, Customer Analysis, Customer Service, Customer experience improvement, AI Enablement, LLM Application, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Object Oriented Programming (OOP), Python Programming, Computer Programming, Development Environment, Software Installation, Scripting, Scripting Languages, Debugging, Program Development, Integrated Development Environments, Data Manipulation
Beginner · Course · 1 - 3 Months

HubSpot Academy
Skills you'll gain: Sales Enablement, Prospecting and Qualification, Sales Strategy, Sales, Target Audience, Sales Process, Customer Success Management, Content Strategy, Content Creation, Service Level Agreement, Meeting Facilitation, Goal Setting, Business Writing
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Survey Creation, Customer Retention, Customer Insights, Business Research, Customer Data Management, User Feedback, Customer experience improvement
Beginner · Guided Project · Less Than 2 Hours

University of Toronto
Skills you'll gain: Presentations, Communication, Business Communication, Persuasive Communication, Meeting Facilitation, Verbal Communication Skills, Public Speaking, Communication Strategies, Interpersonal Communications, Virtual Teams, Telecommuting, Negotiation, Non-Verbal Communication, Empathy
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Sales, Closing (Sales), Selling Techniques, Sales Presentation, Sales Strategy, Sales Process, Consultative Selling, Overcoming Objections, Prospecting and Qualification, Influencing, Value Propositions, Customer Analysis, Business-To-Consumer, Customer Relationship Building, Active Listening
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Java Programming, Java, System Programming, OS Process Management, Software Design Patterns
Intermediate · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: Hospitality Management, Online Advertising, Promotional Strategies, Hospitality, Digital Marketing, Marketing Strategy and Techniques, Consumer Behaviour, Customer Insights, Customer experience improvement, Marketing, Marketing Planning, Target Market, Strategic Marketing, Marketing Channel, Content Marketing, Market Trend, Customer Relationship Management, Adaptability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: IT Management, Control Objectives for Information and Related Technology (COBIT), Cloud Management, Quality Assurance, Compliance Auditing, Technology Strategies, Governance, Enterprise Architecture, Audit Planning, Information Technology Infrastructure Library, Risk Management, Risk Analysis, Cloud Computing, Business Priorities, Change Control, Change Management, Resource Management, Internal Controls, Business Intelligence, Compliance Management
Intermediate · Course · 1 - 4 Weeks