• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Process Improvement

Process Improvement Courses

Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Popular Process Improvement Courses and Certifications


  • C

    Coursera

    Use RACI charts for work management with Asana

    Skills you'll gain: Cross-Functional Collaboration, Project Management Software, Workflow Management, Coordinating, Organizational Skills, Project Management, Organizational Structure, Accountability Frameworks

    4.7 stars, 18 reviews, Beginner, Guided Project, Less Than 2 Hours

    ★ 4.7 (18) · Beginner · Guided Project · Less Than 2 Hours

    Category: Free
    Free
  • C

    Coursera

    GenAI for Patient Care Coordinators and Case Management

    Skills you'll gain: Clinical Documentation, Generative AI Agents, ChatGPT, Patient Coordination, Healthcare Project Management, Practice Management Software, Care Coordination, Case Management, Health Technology, Technology Roadmaps, No-Code Development, Care Management, AI Integrations, Agentic Workflows, Prompt Engineering, Patient Communication, Health Information Management and Medical Records, Business Process Automation, Decision Making

    Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • T

    Technical University of Munich (TUM)

    Financing Biotech Innovation

    Skills you'll gain: Fundraising, Business Valuation, Legal Risk, Biotechnology, Entrepreneurial Finance, Sales Presentations, Investments, Return On Investment, Private Equity, Presentations, Finance, Financial Analysis, General Finance, Mergers & Acquisitions, Negotiation

    Intermediate · Course · 1 - 3 Months

    Category: Preview
    Preview
  • A

    AI CERTs

    AI for Executives & Strategy

    Skills you'll gain: Digital Transformation, Business Strategies, Business Process Automation, Technology Strategies, Scalability, Corporate Strategy, Business Planning, Automation, Operational Efficiency, Innovation, Risk Management, Business Analytics, Ethical Standards And Conduct

    Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
  • E

    EDUCBA

    CRM: Analyze, Apply & Optimize Customer Success

    Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Retention, Customer Relationship Building, Brand Loyalty, Customer experience improvement, Marketing Automation, Customer Insights, Value Propositions, Portfolio Management, Data-Driven Marketing, Automation

    4.5 stars, 19 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.5 (19) · Mixed · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • L

    LearnQuest

    Mastering the Foundations of Strategic Selling

    Skills you'll gain: Sales, Sales Strategy, Consultative Selling, Selling Techniques, Account Strategy, Customer Relationship Building, Business Communication, Consultative Approaches, Relationship Building, Sales Pipelines, General Sales Practices, Overcoming Objections, Relationship Management, Sales Process, Closing (Sales), Communication Strategies, Proposal Writing, Digital Transformation, AI Personalization, Personalized Campaigns

    Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • E

    EDUCBA

    Retail Management: Analyze, Plan & Strategize

    Skills you'll gain: Retail Management, Retail Store Operations, Merchandising, Customer Analysis, Customer Insights, Promotional Strategies, Strategic Marketing, Market Intelligence, Integrated Marketing Communications, Consumer Behaviour, Marketing, Promotions and Campaigns, Strategic Planning, Marketing Communications, Operations Management, Financial Management, Analysis, Organizational Structure

    5 stars, 18 reviews, Mixed, Course, 1 - 3 Months

    ★ 5 (18) · Mixed · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • P

    Packt

    Mastering Linux Command Line

    Skills you'll gain: Linux Commands, Linux, OS Process Management, Command-Line Interface, Unix Commands, File Systems, User Accounts, Bash (Scripting Language), Shell Script, grep, Linux Administration, Unix Shell, File Management, Remote Access Systems, Operating Systems, Scripting, DevOps

    Beginner · Course · 3 - 6 Months

  • C

    Coursera

    Income Features in ProfitBooks

    Skills you'll gain: Order Management, Order Entry, Sales Process, Order Processing, Accounting Software, Customer Relationship Management, Inventory Control, Small Business Accounting, Inventory Management System, Customer Relationship Management (CRM) Software, Financial Reporting, Accounts Receivable, Invoicing, Cloud Security, Sales, Amazon Web Services, Data Security, Billing & Invoicing, Accounting, Finance

    4.6 stars, 17 reviews, Intermediate, Guided Project, Less Than 2 Hours

    ★ 4.6 (17) · Intermediate · Guided Project · Less Than 2 Hours

    Category: Free
    Free
  • A

    AI CERTs

    Customer Experience in Telecommunication

    Skills you'll gain: AI Personalization, Personalized Service, Customer Analysis, Customer Engagement, Customer experience strategy (CX), Customer Insights, AI Enablement, Driving engagement, Customer Service, Customer Communications Management, Ethical Standards And Conduct, AI Integrations, Customer Retention, Operational Efficiency, Predictive Modeling, Continuous Monitoring

    4.4 stars, 7 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.4 (7) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • U

    UBITS

    Planeación ágil para el logro de objetivos

    Skills you'll gain: Prioritization, Product Roadmaps, Sprint Planning, Timelines, Strategic Prioritization, Agile Methodology, Project Planning, Meeting Facilitation, Agile Project Management, Goal Setting, Kanban Principles, Product Requirements, Requirements Analysis, Project Management

    4.8 stars, 17 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.8 (17) · Intermediate · Course · 1 - 4 Weeks

  • L

    LearnQuest

    Introduction to Docker

    Skills you'll gain: Docker (Software), Containerization, Application Deployment, Data Persistence, Software Development, Virtualization, Application Security, Virtual Networking, Virtualization and Virtual Machines, Command-Line Interface

    3.3 stars, 9 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 3.3 (9) · Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
1…310311312…585

In summary, here are 10 of our most popular process improvement courses

  • Use RACI charts for work management with Asana: Coursera
  • GenAI for Patient Care Coordinators and Case Management: Coursera
  • Financing Biotech Innovation: Technical University of Munich (TUM)
  • AI for Executives & Strategy: AI CERTs
  • CRM: Analyze, Apply & Optimize Customer Success: EDUCBA
  • Mastering the Foundations of Strategic Selling: LearnQuest
  • Retail Management: Analyze, Plan & Strategize: EDUCBA
  • Mastering Linux Command Line: Packt
  • Income Features in ProfitBooks: Coursera
  • Customer Experience in Telecommunication: AI CERTs

Skills you can learn in Business Essentials

Analytics (37)
Presentation (33)
Modeling (29)
Business Analytics (27)
Language (26)
Microsoft Excel (26)
Writing (26)
Speech (18)
Plan (17)
Business Communication (16)
Decision-making (16)
Leadership (15)

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok