IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Storytelling, Recognizing Others, Team Building, Trustworthiness, Team Performance Management, Team Management, Teamwork, Collaboration, Team Leadership, Visionary, Leadership Development, Peer Review, Drive Engagement, Team Motivation, Professional Development, Employee Coaching, Leadership, Performance Management, Communication, Productivity
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Marketing Planning, Business Planning, Microsoft Teams, Microsoft 365, Productivity Software, Project Management Software, Timelines, Project Planning, Collaborative Software, Prioritization, Project Management, Team Management
Beginner · Guided Project · Less Than 2 Hours

Imperial College London
Skills you'll gain: Health Policy, Advocacy, Health Disparities, Social Determinants Of Health, Health Equity, Climate Change Adaptation, Public Health, Policy Analysis, Health Systems, Environmental Policy, Health Care, Climate Change Programs, Environmental Issue, Sustainable Development, Climate Change Mitigation, International Relations, Socioeconomics, Policy Development, Governance, Environmental Science
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: LangChain, Prompt Engineering, Large Language Modeling, Retrieval-Augmented Generation, Vector Databases, Tool Calling, Embeddings, OpenAI API, ChatGPT, Google Gemini, Agentic Workflows
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Agile Methodology, Sprint Retrospectives, Agile Project Management, Sprint Planning, User Story, Backlogs, Goal Setting, Team Management
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Windows PowerShell, Scripting, Automation, Windows Servers, Data Validation, Server Administration, Administration, Software Installation, Cloud Deployment, Service Management, Remote Access Systems, Extensible Markup Language (XML), Debugging
Beginner · Course · 1 - 3 Months
Duke University
Skills you'll gain: Responsible AI, Large Language Modeling, Generative AI, Artificial Intelligence, Model Evaluation, Python Programming, Applied Machine Learning, Machine Learning, Visualization (Computer Graphics), Deep Learning, Plot (Graphics), Artificial Neural Networks
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Agile Project Management, Sprint Retrospectives, Scaled Agile Framework, Agile Methodology, Emotional Intelligence, Team Management, Risk Management, User Story, Team Leadership, Initiative and Leadership, Employee Coaching, Team Building, Stakeholder Engagement, Leadership, Backlogs, Kanban Principles, Conflict Management, Earned Value Management, Stakeholder Analysis, Sprint Planning
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Business Analytics, Data Quality, Root Cause Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: NIST 800-53, Risk Analysis, Business Risk Management, Security Management, Continuous Monitoring, Security Controls, System Monitoring, Risk Management, Cybersecurity, Cyber Risk, Cyber Security Policies, Enterprise Security, Threat Detection, Auditing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Stress Management, Personal Care, Mindfulness, Preventative Care, Growth Mindedness, Behavioral Health, Personal Development, Health And Wellness Coaching, Productivity, Self-Awareness, Mental Health, Resilience, Health Promotion, Behavior Management, Goal Setting, Positive Behavior Support, Exercise Science
Beginner · Course · 1 - 4 Weeks

Rutgers the State University of New Jersey
Skills you'll gain: Financial Statements, Supply Chain Management, Case Studies, Financial Analysis, Supply Chain Planning, Process Mapping, Logistics, Product Strategy, Income Statement, Business Strategy, Organizational Change, IT Management, Balance Sheet, Information Systems, Change Management, Complex Problem Solving
Advanced · Course · 1 - 4 Weeks