Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Fundação Instituto de Administração
Skills you'll gain: Culture Transformation, Business Transformation, Process Management, Leadership, Organizational Change, Drive Engagement, Business Communication, Change Management, Strategic Leadership, Storytelling, Environmental Social And Corporate Governance (ESG), Sustainable Development
Intermediate · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Decision Support Systems, Customer experience improvement, Resource Allocation, Health Informatics, Patient-centered Care, Stakeholder Analysis, Operational Analysis, Predictive Analytics, Business Analysis, Analytics, Data-Driven Decision-Making, Personalized Service, Process Development, Systems Integration, Innovation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Agile Methodology, Team Performance Management, Agile Project Management, Sprint Retrospectives, Team Motivation, Performance Measurement, Performance Analysis, Business Metrics, Continuous Improvement Process, Employee Engagement, Customer Success Management, Customer experience improvement
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Responsible AI, Lead Generation, Data Ethics, Google Gemini, Sales Process, Generative AI, AI Enablement, Sales Enablement, OpenAI, ChatGPT, Automation, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Inbound Calls, Customer experience improvement, Network Routing, Customer experience strategy (CX), Outbound Calls, Call Center Experience, Security Controls, Customer Inquiries, Process Optimization, Operational Efficiency, Service Level
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsive Web Design, User Interface and User Experience (UI/UX) Design, Digital Design, Web Design, Motion Graphics, Adobe XD, Graphic and Visual Design, No-Code Development, Graphic Design, Animations, Prototyping, Typography, Layout Design, Visual Design, Design Elements And Principles, Augmented and Virtual Reality (AR/VR), Style Guides, Storytelling, Creative Design, Image Quality
Beginner · Specialization · 3 - 6 Months

University of California, Irvine
Skills you'll gain: Stakeholder Management, Stakeholder Communications, Work Breakdown Structure, Program Management, Project Management, Resource Planning, Resource Utilization, Agile Project Management, Project Risk Management, Resource Allocation, Scheduling, Project Schedules, Agile Methodology, Portfolio Management
Beginner · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Executive Presence, Persuasive Communication, Project Risk Management, Stakeholder Management, Non-Verbal Communication, Influencing, Risk Management, Professional Development, Stakeholder Communications, Program Management, Leadership, Communication, Project Management, Emotional Intelligence, Public Speaking, Team Management, Presentations, Team Building, Strategic Communication, Virtual Teams
Beginner · Course · 1 - 3 Months

Skills you'll gain: Video Editing, Photo/Video Production and Technology, Post-Production, Motion Graphics, Video Production, File Management, Storytelling, Content Creation, Apple software proficiency, Timelines
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Storytelling, Continuous Improvement Process, Writing, Constructive Feedback, Concision, Intercultural Competence, Editing, Self-Awareness, Adaptability, Generative AI Agents
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Workflows, Generative AI, Model Evaluation, Workflow Management, Context Management
Intermediate · Course · 1 - 4 Weeks

University of Washington
Skills you'll gain: Work Breakdown Structure, Agile Methodology, Stakeholder Management, Project Management, Project Documentation, Project Scoping, Project Planning, Timelines, Scheduling, Dependency Analysis, Risk Management, Communication Planning
Beginner · Course · 1 - 4 Weeks