Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.
University of Michigan
Skills you'll gain: Public Speaking, Verbal Communication Skills, Non-Verbal Communication, Communication, Composure, Communication Strategies, Advocacy, Stress Management
Beginner · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Program Management, Stakeholder Analysis, Stakeholder Management, Project Management Life Cycle, Risk Mitigation, Stakeholder Engagement, Risk Management, Project Management Institute (PMI) Methodology, Benefits Administration, Communication Strategies, Organizational Strategy, Business Strategy
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Marketing Effectiveness, Marketing, Sales Process, Marketing Strategies, Sales Strategy, Marketing Planning, Value Propositions, Sales, Brand Strategy, Marketing Communications, Digital Marketing, Marketing Analytics, Brand Management, Business Metrics, Performance Metric, Goal Setting
Mixed · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Influencing, Persuasive Communication, Leadership, Relationship Building, Professional Networking, Organizational Leadership, Stakeholder Analysis, Decision Making, Organizational Structure, Self-Awareness, Business Ethics
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Job Analysis, Compensation Analysis, Company, Product, and Service Knowledge, Recruitment, Business Research, Research
Beginner · Guided Project · Less Than 2 Hours

Board Infinity
Skills you'll gain: Cloud Management, Billing Systems, Cloud Computing, Billing, Cloud Services, Cost Management, Cost Control, Budget Management, Cloud Infrastructure, Dashboard, Resource Utilization, Budgeting, Virtual Machines, Cost Accounting, Cross-Functional Collaboration, Financial Management, Expense Management, Anomaly Detection, Serverless Computing, Cost Reduction
Intermediate · Specialization · 1 - 3 Months

Tecnológico de Monterrey
Skills you'll gain: Customer Engagement, Target Market, Digital Advertising, Customer Retention, Search Engine Optimization, Digital Media Strategy, Lead Generation, Digital Marketing, Marketing Strategies, Customer Acquisition Management, Customer experience strategy (CX), Cash Flows, Web Analytics, Market Research
Beginner · Course · 1 - 4 Weeks

Rutgers the State University of New Jersey
Skills you'll gain: Robotic Process Automation, Business Process Automation, Automation, Workflow Management, Artificial Intelligence, Accounting and Finance Software, Excel Macros, Emerging Technologies, Digital Transformation, Natural Language Processing, Data Manipulation, Unstructured Data, Scalability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Negotiation, Active Listening, Goal Setting, Communication, Rapport Building, Influencing, Expectation Management
Mixed · Course · 1 - 4 Weeks

Emory University
Skills you'll gain: Generative AI, Customer Engagement, Customer Acquisition Management, Marketing Strategies, Content Creation, ChatGPT, Marketing Effectiveness, Prompt Engineering, Legal Risk, Intellectual Property
Beginner · Course · 1 - 4 Weeks
Emory University
Skills you'll gain: Marketing Channel, Customer Demand Planning, Strategic Marketing, Business Marketing, Compensation Management, Compensation Analysis, Supply Chain, Gap Analysis, Consumer Behaviour, Case Studies, Process Optimization, Strategic Partnership, Coordination, Analysis
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Communication, Empathy, Active Listening
Mixed · Course · 1 - 4 Weeks