IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
Duke University
Skills you'll gain: Responsible AI, Large Language Modeling, Generative AI, Artificial Intelligence, Model Evaluation, Python Programming, Applied Machine Learning, Machine Learning, Visualization (Computer Graphics), Deep Learning, Plot (Graphics), Artificial Neural Networks
Intermediate · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Integrated Development Environments, Python Programming, Programming Principles, File I/O, Scripting, Software Engineering, Computer Programming, Computer Engineering, Data Structures
Beginner · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Prompt Engineering, Multimodal Prompts, Anthropic Claude, ChatGPT, Generative AI, Creative Thinking, Brainstorming, Game Design, Cognitive flexibility, Critical Thinking, Problem Solving, Decision Making
Mixed · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Retrieval-Augmented Generation, Multimodal Prompts, Embeddings, Large Language Modeling, Generative AI, Vector Databases, Image Analysis, Applied Machine Learning
Intermediate · Project · Less Than 2 Hours

Microsoft
Skills you'll gain: Multi-Factor Authentication, Data Security, Security Strategy, Azure Active Directory, Database Architecture and Administration, Virtual Machines, Microsoft Azure, Cloud Security, Security Controls, Identity and Access Management, Network Security, Role-Based Access Control (RBAC), Encryption, Threat Detection
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Retrieval-Augmented Generation, OpenAI API, LLM Application, Prompt Engineering, Model Deployment, Back-End Web Development, Restful API, Application Programming Interface (API), Web Development, User Interface (UI)
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: NIST 800-53, Risk Analysis, Business Risk Management, Security Management, Continuous Monitoring, Security Controls, System Monitoring, Risk Management, Cybersecurity, Cyber Risk, Cyber Security Policies, Enterprise Security, Threat Detection, Auditing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI, Technology Solutions, Security Awareness, Artificial Intelligence
Beginner · Course · 1 - 4 Weeks

Infosec
Skills you'll gain: Security Controls, Security Requirements Analysis, Continuous Monitoring, Cyber Security Policies, Information Assurance, Information Systems Security, Personally Identifiable Information, Data Security, Document Management
Mixed · Course · 1 - 3 Months

University of Geneva
Skills you'll gain: Immigration Law, Social Studies, Social Justice, Community Development, Political Sciences, Social Sciences, Cultural Diversity, Public Policies, Sociology, Student Engagement
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Case Law, Court Systems, Legal Research, Social Justice, Law, Regulation, and Compliance, Social Studies, Civil Law, Policy Analysis, Case Studies
Beginner · Course · 1 - 3 Months

Skills you'll gain: European History, Ancient History, World History, Social Studies, Anthropology, Cultural Diversity, International Relations, Sociology, Social Sciences, Political Sciences
Beginner · Course · 1 - 3 Months