Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Skills you'll gain: Setting Appointments, Calendar Management, Time Management, Scheduling, Microsoft 365, Microsoft Outlook, Productivity, Microsoft Teams, Business Process Automation, Administrative Support, Automation
Intermediate · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Succession Planning, Leadership Development, Leadership, Organizational Leadership, Business Leadership, Strategic Leadership, Professional Development, Organizational Structure, Performance Analysis, Stakeholder Management, Adaptability, Decision Making
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Cascading Style Sheets (CSS), Front-End Web Development, HTML and CSS, Web Design and Development, Responsive Web Design
Intermediate · Guided Project · Less Than 2 Hours

University of Virginia
Skills you'll gain: Model View Controller, Debugging, Responsive Web Design, User Interface (UI), HTML and CSS, Web Design and Development, User Interface and User Experience (UI/UX) Design, AI Product Strategy, Prototyping, Generative AI
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Miro AI, Generative AI Agents, Responsible AI, AI Product Strategy, Generative AI, No-Code Development, ChatGPT, Workflow Management, Email Automation, Customer Analysis, Prompt Patterns, Customer Data Management, Personalized Service, AI Enablement, Customer and Client Support, AI Workflows, Customer Relationship Management (CRM) Software, Emotional Intelligence, Customer Success Management
Beginner · Specialization · 1 - 3 Months

Northwestern University
Skills you'll gain: Sales, Sales Presentation, Selling Techniques, Sales Strategy, Meeting Facilitation, Sales Process, Overcoming Objections, Team Oriented, Storytelling, Constructive Feedback, Verbal Communication Skills, Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: Sustainable Business, Sales Territory Management, Corporate Sustainability, Solution Selling, Sales, Sales Strategy, Customer Relationship Building, Sales Process, Sales Prospecting, Market Opportunities, Information Technology, Technology Strategies, Business Acumen, Customer Relationship Management, AI Product Strategy, Complex Problem Solving, Business Relationship Management
Beginner · Course · 1 - 4 Weeks

O.P. Jindal Global University
Skills you'll gain: Big Data, Apache Spark, Apache Hadoop, PySpark, Apache Hive, Databases, Analytics, Data Storage Technologies, Data Mining, NoSQL, Applied Machine Learning, Real Time Data, Distributed Computing, Data Processing, Query Languages, Scripting Languages
Build toward a degree
Beginner · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Classification And Regression Tree (CART), AI Personalization, Marketing Analytics, Unsupervised Learning, Customer Analysis, Predictive Analytics, Applied Machine Learning, Supervised Learning, Dimensionality Reduction, Marketing Effectiveness, Marketing Strategies, Data-Driven Decision-Making, Strategic Marketing, Campaign Management, Customer experience improvement, Personalized Service, Customer Insights, Model Evaluation, Machine Learning
Intermediate · Course · 1 - 4 Weeks
Scrum Alliance
Skills you'll gain: Teaching, Discussion Facilitation, Employee Coaching, Coaching, Agile Product Development, Agile Project Management, Agile Software Development, Mentorship, Team Leadership, Agile Methodology, Team Performance Management, Team Management, Team Motivation, Organizational Leadership, Organizational Change, Business Communication, Business, Business Management, Organizational Strategy, Business Strategies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Patient-centered Care, Clinical Supervision, Healthcare Ethics, Basic Patient Care, Dignity in Care, Patient Treatment, Patient Education And Counseling, Patient Safety, Patient Evaluation, Health Care, Ethical Standards And Conduct, Health Assessment, Informed Consent, Professionalism, Communication, Interpersonal Communications, Healthcare Industry Knowledge, Empathy, Decision Making, Critical Thinking and Problem Solving
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Amazon Bedrock, Agentic Workflows, Serverless Computing, Responsible AI, Generative AI Agents, AI Security, Prompt Engineering, Cloud Deployment, Help Desk Support, Product Support, Customer Relationship Management (CRM) Software, Customer Relationship Management
Beginner · Project · Less Than 2 Hours