Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Skills you'll gain: Sales Pipelines, Sales Development, Sales Process, Lead Generation, Sales Management, Sales Prospecting, Sales, Sales Strategy, Customer Relationship Management (CRM) Software, Automation
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Call Center Experience, Performance Metric, End User Training and Support, Self Service Technologies, Customer experience improvement, Process Design
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Adobe Firefly, Responsible AI, Data Ethics, Generative AI, AI Enablement, Creativity, Prompt Engineering, Ideation, Brainstorming, Artificial Intelligence, Innovation, Creative Design, Design Thinking, Multimedia, Storytelling, Visual Design, Content Strategy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Innovation, Lesson Planning, Education Software and Technology, Digital pedagogy, Learning Management Systems, Instructional Strategies, Pedagogy, Telecommuting, Teamwork, Collaboration, Student-Centred Learning, Student Engagement, Community Development, Instructional Design, Classroom Management, Learning Strategies, Virtual Environment, Creative Thinking, digital literacy, Artificial Intelligence
Beginner · Specialization · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Crisis Management, Systems Thinking, Disaster Recovery, Contingency Planning, Systems Engineering, Stakeholder Communications, Engineering Management, Business Continuity, Resilience, Organizational Strategy, Leadership, Communication, Risk Analysis
Build toward a degree
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Data Dictionary, Data Quality, Data Management, Data Cleansing, Data Validation, Data Governance, Data Integrity, Case Studies, Communication Strategies, Stakeholder Communications, Cross-Functional Collaboration, Continuous Improvement Process
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Mobile Development, Cross Platform Development, .NET Framework, Authentications, User Interface (UI), Application Programming Interface (API), C# (Programming Language), Microsoft Visual Studio, Development Environment, Program Development, Data Access, Software Design Patterns
Intermediate · Course · 1 - 3 Months
Starweaver
Skills you'll gain: Prompt Engineering, Retrieval-Augmented Generation, Generative AI Agents, Enterprise Application Management, ChatGPT, AI Workflows, Generative AI, Development Environment, LLM Application, Large Language Modeling, Systems Architecture, Model Evaluation, Program Evaluation, Process Optimization, Performance Tuning, Scalability, Debugging
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Responsible AI, Team Building, Generative AI, Team Oriented, Customer experience improvement, Automation, Customer Service, AI Enablement, Cross-Functional Collaboration, Artificial Intelligence, Customer Data Management, Business Ethics, Information Privacy
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: SonarQube, Code Review, Vulnerability, CI/CD, Secure Coding, GitLab, Jenkins, Application Security, Vulnerability Assessments, Software Quality Assurance, Maintainability, Kubernetes, GitHub, Software Installation, Security Management, Data Integration, Performance Tuning, Quality Improvement, Technical Management, Analysis
Intermediate · Course · 1 - 4 Weeks

University at Buffalo
Skills you'll gain: Manufacturing and Production, Production Process, Manufacturing Processes, Quality Control, Energy and Utilities, Workforce Development, Supply Chain, Electric Power Systems, Workforce Planning, Sustainable Technologies, Environmental Science
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Project, Project Schedules, Resource Allocation, Resource Management, Project Management Software, Scheduling, Project Performance, Project Coordination, Project Management, Microsoft 365, Timelines, Milestones (Project Management), Project Planning, Work Breakdown Structure, Project Documentation
Intermediate · Course · 3 - 6 Months