Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Skills you'll gain: Sustainable Business, Sales Territory Management, Corporate Sustainability, Solution Selling, Sales, Sales Strategy, Customer Relationship Building, Sales Process, Sales Prospecting, Market Opportunities, Information Technology, Technology Strategies, Business Acumen, Customer Relationship Management, AI Product Strategy, Complex Problem Solving, Business Relationship Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Computer Security Incident Management, Incident Response, Vulnerability Management, Risk Management Framework, Security Management, Threat Management, Risk Management, Disaster Recovery, Vulnerability Assessments, Information Assurance, Digital Forensics, Security Controls
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Human Resources, Human Resource Strategy, Industrial and Organizational Psychology, Human Capital, Human Resources Management and Planning, Employee Relations, Business Ethics, Policy Development, Relationship Management, Conflict Management, Document Management, Organizational Change, Case Studies, Change Management, Communication Strategies
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Influencing, Overcoming Objections, Active Listening, Conflict Management, Diversity Awareness, Collaboration, Diversity and Inclusion, Cultural Diversity, Decision Making, Interpersonal Communications, Team Management, Constructive Feedback, Workplace inclusivity, Discussion Facilitation, Communication, Team Leadership, Empathy, Stakeholder Engagement, Assertiveness, Persuasive Communication
Intermediate · Specialization · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Decision Making, Strategic Decision-Making, Risking, Complex Problem Solving, Behavioral Economics, Business Ethics, Psychology
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Infographics, Process Design, Diagram Design, Business Process, Target Audience, Data Visualization, Content Creation, Timelines, Business Strategy
Beginner · Guided Project · Less Than 2 Hours
Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Communication, Empathy, Active Listening
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Test Script Development, Performance Testing, Test Tools, Test Data, Scripting, Distributed Computing, Software Installation, System Monitoring, Servers
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Cost Estimation, Project Scoping, Work Breakdown Structure, Cost Management, Project Planning, Project Schedules, Project Controls, Scope Management, Estimation, Earned Value Management, Scheduling, Project Management, Change Control, Variance Analysis, Dependency Analysis, Network Analysis
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, Mainframe Technologies, Mainframe Computing, Amazon Elastic Compute Cloud, Cloud Infrastructure, Platform As A Service (PaaS), Cloud Applications, Enterprise Architecture, z/OS, Software Architecture
Mixed · Course · 1 - 4 Weeks

University of Colorado Boulder
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Accounts, Account Management, Communication, Interviewing Skills, Project Documentation, Project Scoping, Entrepreneurship
Intermediate · Guided Project · Less Than 2 Hours