IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Microsoft PowerPoint, Timelines, Product Roadmaps, Microsoft 365, Presentations, Technology Roadmaps, Milestones (Project Management), Project Schedules, Project Management, Business Process Management, Business Communication
Beginner · Guided Project · Less Than 2 Hours

Indian Institute of Technology Guwahati
Skills you'll gain: User Experience Design, User Experience, Human Computer Interaction, User Centered Design, Usability, User Interface (UI), Interaction Design, Design, Design Research, User Research, Wireframing
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Sustainable Business, Sustainability Reporting, Environmental Social And Corporate Governance (ESG), Corporate Sustainability, Sustainability Standards, Sustainable Development, Corporate Strategy, Climate Change Mitigation, Business Leadership, Environmental Management Systems, Business Strategies, Business Operations, Operational Efficiency, Supply Chain Planning, Risk Analysis, Key Performance Indicators (KPIs)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: OpenAI API, SQL, ChatGPT, Prompt Engineering, Pandas (Python Package), Natural Language Processing, Data Import/Export, Data Manipulation, Databases, Python Programming, Machine Learning, Software Engineering
Intermediate · Guided Project · Less Than 2 Hours

Microsoft
Skills you'll gain: Identity and Access Management, Azure Active Directory, Microsoft Azure, Virtual Networking, Network Troubleshooting, Hybrid Cloud Computing, Network Security, Network Administration, Windows PowerShell, Virtual Machines, Infrastructure as Code (IaC), Role-Based Access Control (RBAC), Cloud Security, Command-Line Interface
Beginner · Course · 1 - 4 Weeks

Salesforce
Skills you'll gain: Sales Pipelines, Sales Process, Customer Relationship Management, Salesforce, Customer Success Management, Sales Development, Customer Relationship Management (CRM) Software, Sales Support, Sales Operations, Sales Management, Campaign Management, Lead Generation, Data Visualization, Closing (Sales), Order Management, Product Knowledge, B2B Sales, Customer Support, Sales, Dashboard
Beginner · Professional Certificate · 3 - 6 Months

Rice University
Skills you'll gain: Timelines, Ancient History, Scientific Methods, World History, Anthropology, General Science and Research, Environmental Science, Investigation, Environment, Spatial Analysis, Geographic Information Systems, Research, Geospatial Information and Technology, Research Methodologies, Data Collection, Biology
Beginner · Course · 1 - 3 Months

LearnKartS
Skills you'll gain: Bitbucket, Git (Version Control System), Version Control, Collaborative Software, Code Review, Command-Line Interface
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: AI Enablement, Model Evaluation, Performance Metric, Artificial Intelligence and Machine Learning (AI/ML), Strategic Leadership, Responsible AI, Machine Learning Algorithms, Data Quality, Model Deployment, Algorithms, Data Validation, Random Forest Algorithm, Resource Utilization, System Requirements, Statistical Analysis
Intermediate · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Statistical Process Controls, Product Quality (QA/QC), Quality Management, Quality Management Systems, Quality Improvement, ISO 9000 Series, Continuous Improvement Process, Service Improvement, Continuous Quality Improvement (CQI), Customer experience improvement, Quality Control, Process Improvement, Customer Insights, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Amazon S3, Amazon Web Services, SQL, Extract, Transform, Load, Data Quality, Data Pipelines, Version Control, Data Modeling, Cloud Storage, Git (Version Control System), Data Management, Data Storage Technologies, Cloud Security, Data Security, Big Data, Encryption
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Diversity Awareness, Workplace inclusivity, Self-Awareness, Diversity and Inclusion, Personal Development, Empathy, Human Resource Policies, Behavioral Economics, Decision Making, Communication Strategies, Psychology
Beginner · Course · 1 - 4 Weeks