• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Process Improvement

Process Improvement Courses

Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Popular Process Improvement Courses and Certifications


  • S

    SkillsBooster Academy

    AI for Reporting and Presentation Design

    Skills you'll gain: Prompt Engineering, Prompt Patterns, Prompt Engineering Tools, Presentations, Microsoft PowerPoint, Data Presentation, Anthropic Claude, Google Gemini, Data Visualization, AI literacy, Microsoft Copilot, Generative AI, Performance Reporting, Business Reporting, Visual Design, Content Creation, Artificial Intelligence, Google Workspace, Creative Design, Target Audience

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • C

    Coursera

    Telemedicine: Evaluate, Guide, and Train

    Skills you'll gain: Telehealth, Patient Communication, Employee Training, Health Care, Verbal Communication Skills

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • D

    Dell

    Dell Technologies Becoming An Effective Seller

    Skills you'll gain: Sustainable Business, Technical Sales, Consultative Approaches, Sales Territory Management, Corporate Sustainability, Solution Selling, Sales, Selling Techniques, Sales Strategy, Customer Relationship Building, Relationship Building, Sales Process, Relationship Management, Solution Design, Sales Prospecting, Customer Advocacy, Market Opportunities, AI Personalization, Customer Relationship Management, Business Relationship Management

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Virginia

    Coding Algorithms with AI

    Skills you'll gain: Design and Product, Model View Controller, Debugging, Software Design, User Interface and User Experience (UI/UX) Design, User Interface (UI), UI Components, Web Applications, Algorithms, Web Design and Development, JSON, Program Development, User Story, Javascript, Automation, Hypertext Markup Language (HTML), Data Structures

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Secure Coding: SSDLC, OWASP & SonarQube Essentials

    Skills you'll gain: Open Web Application Security Project (OWASP), SonarQube, DevSecOps, Jenkins, Software Development Life Cycle, CI/CD, Application Security, Secure Coding, Continuous Integration, DevOps, Security Testing, Continuous Delivery, Vulnerability Scanning, Vulnerability Assessments, Security Awareness, Dependency Analysis, Amazon Elastic Compute Cloud, Compliance Management, Automation

    Intermediate · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • M

    Microsoft

    Customer Engagement & Relationship

    Skills you'll gain: Customer Engagement, Customer Retention, Customer Relationship Building, Relationship Management, Customer Communications Management, Customer Service, Customer Relationship Management, Customer Analysis, Customer experience improvement, Driving engagement, Emotional Intelligence, Account Management, Customer Complaint Resolution, AI Personalization, Writing, Communication Planning, Communication, Business Metrics, System Implementation

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • P

    Packt

    Building a Strong Business Foundation

    Skills you'll gain: Business Modeling, Value Propositions, Business Planning, Customer Analysis, Target Market, User Research, Target Audience, Marketing, Marketing Planning, Financial Management, Marketing Strategies, Entrepreneurship, Customer Insights, Email Marketing, Business Development, Social Media Marketing, Promotional Strategies, Interviewing Skills, Social Media, Product Improvement

    Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • C

    Coursera

    Secure Patient Data: Medical Office Management

    Skills you'll gain: Medical Privacy, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Health Information Management, Medical Office Procedures, Health Information Management and Medical Records, Data Management, Medical Records, Personally Identifiable Information, Data Security, Record Keeping, Document Management, Security Controls, Information Privacy, Records Management, Taxonomy, Regulatory Compliance, Information Assurance, Risk Analysis, Process Mapping

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • H

    Harvard Business Review

    Succeed with Customers

    Skills you'll gain: Marketing Planning, Selling Techniques, Customer Engagement, Value Propositions, Strategic Marketing, Product Marketing, Customer Analysis, Customer Relationship Building, Marketing Strategies, Target Market, Marketing Strategy and Techniques, Customer Insights, Customer experience improvement, Target Audience, Team Building, Marketing Communications, Market Research, Solution Selling, Customer Support, Global Marketing

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • A

    AI CERTs

    Sales with AI

    Skills you'll gain: AI Enablement, Revenue Forecasting, Personalized Service, Marketing Automation, Artificial Intelligence, Business Development, Lead Generation, Predictive Modeling, Customer Engagement, Customer Insights, Natural Language Processing

    Intermediate · Course · 1 - 3 Months

    Category: Preview
    Preview
  • S

    Scrum Alliance

    Agile Coaching Skills

    Skills you'll gain: Teaching, Discussion Facilitation, Employee Coaching, Coaching, Agile Product Development, Agile Project Management, Agile Software Development, Mentorship, Team Leadership, Agile Methodology, Team Performance Management, Team Management, Team Motivation, Organizational Leadership, Organizational Change, Business Communication, Business, Business Management, Organizational Strategy, Business Strategies

    Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • E

    EDUCBA

    TIBCO BW: Install, Integrate & Automate

    Skills you'll gain: Middleware, Enterprise Architecture, Process Driven Development, Business Process Automation, Process Design, Code Reusability, Software Installation, Enterprise Application Management, Process Development, Application Design, IT Automation, Configuration Management, Development Environment, Automation, System Configuration, Application Development, Design, Environment

    Mixed · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
1…381382383…588

In summary, here are 10 of our most popular process improvement courses

  • AI for Reporting and Presentation Design: SkillsBooster Academy
  • Telemedicine: Evaluate, Guide, and Train: Coursera
  • Dell Technologies Becoming An Effective Seller: Dell
  • Coding Algorithms with AI: University of Virginia
  • Secure Coding: SSDLC, OWASP & SonarQube Essentials: Coursera
  • Customer Engagement & Relationship: Microsoft
  • Building a Strong Business Foundation: Packt
  • Secure Patient Data: Medical Office Management: Coursera
  • Succeed with Customers: Harvard Business Review
  • Sales with AI: AI CERTs

Skills you can learn in Business Essentials

Analytics (37)
Presentation (33)
Modeling (29)
Business Analytics (27)
Language (26)
Microsoft Excel (26)
Writing (26)
Speech (18)
Plan (17)
Business Communication (16)
Decision-making (16)
Leadership (15)

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok