IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Yale University
Skills you'll gain: Negotiation, Case Studies, Conflict Management, Persuasive Communication, Influencing, Communication Strategies, Relationship Building, Game Theory, Collaboration, Strategic Decision-Making, Decision Making
Mixed · Course · 1 - 3 Months

Skills you'll gain: Excel Macros, Dashboard, Spreadsheet Software, Dashboard Creation, Microsoft Excel, Business Reporting, Workflow Management, Business Workflow Analysis, Management Reporting, Business Process Automation, Productivity, Automation, IT Automation, Business Solutions, Operations, Business Operations, Business, Operations Management, Operations Support Systems, File Systems
Mixed · Course · 1 - 4 Weeks
University of California, Irvine
Skills you'll gain: Grammar, Vocabulary, English Language, Multimedia, Language Learning, Content Creation, Language Competency, Photo/Video Production and Technology, Writing, Electronic Media, Oral Comprehension, Digital Publishing
Intermediate · Specialization · 3 - 6 Months

University of California, Irvine
Skills you'll gain: Grammar, Writing, English Language, Literacy
Mixed · Course · 1 - 4 Weeks

The University of Edinburgh
Skills you'll gain: Music Theory, Music, Classical Music, Musical Composition
Beginner · Course · 1 - 3 Months

Meta
Skills you'll gain: React Native, Jest (JavaScript Testing Framework), User Research, Version Control, GitHub, UI/UX Research, Usability Testing, Git (Version Control System), Restful API, Unix Commands, Persona (User Experience), Interaction Design, User Experience Design, SQL, User Interface and User Experience (UI/UX) Design, Command-Line Interface, Mobile Development, React.js, Web Development Tools, Javascript
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Software-Defined Networking, Virtual Networking, Network Architecture, Role-Based Access Control (RBAC), Network Administration, Network Switches, Network Planning And Design, Network Security, Network Troubleshooting, Network Performance Management, Security Controls, IT Automation, Automation, Network Analysis, Event-Driven Programming, Cryptographic Protocols, Python Programming, IT Management, Pandas (Python Package)
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Unified Modeling Language, JSON, Object Oriented Programming (OOP), File I/O, Software Design, Debugging, Object Oriented Design, Data Processing, Unit Testing, Programming Principles, Program Development, Python Programming, Data Import/Export, Data Wrangling, Restful API, Image Analysis, Software Documentation, Data Manipulation, Jupyter, Computer Programming
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Email Security, Public Key Infrastructure, Encryption, Network Security, Cryptography, IT Security Architecture, Cybersecurity, Endpoint Detection and Response, Hardening, Data Security, Cyber Threat Hunting, Cryptographic Protocols, Advanced Encryption Standard (AES), Key Management, Authorization (Computing), Cyber Attacks, Information Technology, Computer Security Incident Management, Cyber Security Strategy, Technical Support and Services
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: AI Product Strategy, User Story, Usability Testing, New Product Development, Product Management, Product Lifecycle Management, Product Development, Innovation, Agile Software Development, Scrum (Software Development), Product Roadmaps, Agile Methodology, Kanban Principles, Responsible AI, Generative AI, Backlogs, Product Planning, ChatGPT, Registration, Leadership
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Content Performance Analysis, Multimedia, Microsoft PowerPoint, Microsoft Copilot, Microsoft Word, Microsoft Outlook, Microsoft Excel, Microsoft Teams, Spreadsheet Software, Presentations, Microsoft 365, Microsoft Office, Email Automation, Content Creation, Productivity Software, Collaborative Software, Generative AI, Data Visualization, Data Analysis, Business Communication
Beginner · Specialization · 3 - 6 Months

University of Colorado System
Skills you'll gain: Database Design, Decision Support Systems, Dashboard, Data Warehousing, Business Intelligence, Database Development, Relational Databases, Performance Measurement, Data Modeling, Business Intelligence Software, Database Software, Database Management Systems, Operational Performance Management, Database Management, SQL, Star Schema, Data Governance, Data Integration, Dashboard Creation, Data Visualization
Advanced · Specialization · 3 - 6 Months