IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Board Infinity
Skills you'll gain: Vue.JS, JavaScript Frameworks, UI Components, Application Frameworks, Web Frameworks, Web Development Tools, Development Environment, Front-End Web Development, Event-Driven Programming, Web Applications, Android Development, Data Management
★ 3.7 (29) · Intermediate · Course · 1 - 4 Weeks

University of Leeds
Skills you'll gain: Exploratory Data Analysis, Statistical Methods, Statistical Modeling, Statistical Software, R (Software), Probability & Statistics, Data Collection, Statistics, Data Literacy, Statistical Inference, R Programming, Statistical Programming, Probability, Data Analysis, Statistical Analysis, Probability Distribution, Simulations, Statistical Visualization, Statistical Reporting, Data Visualization Software
★ 4.8 (10) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Security Testing, Continuous Monitoring, Cyber Security Assessment, Penetration Testing, Vulnerability Assessments, Intrusion Detection and Prevention, Vulnerability Scanning, Security Controls, System Monitoring, White-Box Testing, Threat Detection, IT General Controls (ITGC)
★ 4.9 (8) · Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft 365, Microsoft Teams, Microsoft Outlook, Microsoft Office, Pivot Tables And Charts, Calendar Management, Excel Macros, Microsoft Copilot, Microsoft Excel, Collaborative Software, Excel Formulas, Data Validation, Productivity Software, Email Automation, Spreadsheet Software, Project Management Software, Organizational Skills, Collaboration, Presentations, Visual Basic (Programming Language)
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Credit Risk, Risk Modeling, Financial Analysis, Financial Statement Analysis, Financial Modeling, Financial Statements, Cash Flows, Portfolio Risk, Investments, Risk Analysis, Market Liquidity, Corporate Finance, Return On Investment, Business Valuation, Data Modeling, Performance Stress Testing, Case Studies, Excel Formulas, Business Analytics
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Employee Coaching, Management Training And Development, Team Performance Management, Strategic Leadership, Succession Planning, Leadership Development, Mentorship, Strategic Thinking, People Development, Coaching, Professional Development, People Management, Accountability, Decision Making, Performance Improvement, Goal Setting
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Miro AI, Customer Engagement, Responsible AI, AI Product Strategy, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Harvard Business Review
Skills you'll gain: Marketing Planning, Selling Techniques, Customer Engagement, Value Propositions, Strategic Marketing, Product Marketing, Customer Analysis, Customer Relationship Building, Marketing Strategies, Target Market, Marketing Strategy and Techniques, Customer Insights, Customer experience improvement, Target Audience, Team Building, Marketing Communications, Market Research, Solution Selling, Customer Support, Global Marketing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Patient Communication, Team Collaboration, Collaboration, Communication, Communication Strategies, Patient Education and Support, AI literacy, Empathy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Budget Management, Cost Control, Variance Analysis, Budgeting, Cash Management, Operating Budget, Video Production, Cost Management, Management Reporting, Cash Flow Forecasting, Fiscal Management, Media Production, Cash Flows, Photo/Video Production and Technology, Production Planning, Operating Cost, Post-Production, Cinematography, Microsoft Excel, Financial Planning
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Patterns, Prompt Engineering Tools, Salesforce, AI Integrations, AI Orchestration, Agentic Workflows, Artificial Intelligence, Generative AI Agents, Agentic systems, Customer Relationship Management (CRM) Software
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Intrusion Detection and Prevention, Threat Detection, Distributed Denial-Of-Service (DDoS) Attacks, Threat Management, Anomaly Detection, Continuous Monitoring, System Monitoring, Virtual Machines, Network Security, Virtualization and Virtual Machines, Event Monitoring, Network Monitoring, Network Analysis
★ 4.9 (8) · Intermediate · Course · 1 - 3 Months