IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Security Controls, NIST 800-53, Authorization (Computing), Risk Management Framework, Change Control, Cyber Risk, Security Management, Vulnerability Assessments, Vulnerability Management, Configuration Management, Threat Management, System Monitoring, Security Requirements Analysis, System Implementation, Security Strategy, Cyber Security Assessment, Risk Mitigation, Document Management, Systems Development Life Cycle
Intermediate · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Data Storytelling, Digital Transformation, Data-Driven Decision-Making, Business Transformation, Data Presentation, Agile Project Management, Business Analytics, Strategic Decision-Making, Data Strategy, Analytics, Business Intelligence, Agile Methodology, Storytelling, Customer experience strategy (CX), Presentations, Microsoft Power Platform, Data Literacy, Applied Machine Learning, Leadership, Stakeholder Communications
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Risk Management Framework, Risk Analysis, Risk Management, Cybersecurity, Network Security, Incident Response, Cloud Security, Authentications, Business Continuity Planning, Application Security, IT Management, Security Management, Threat Modeling, Computer Security Incident Management, Threat Management, OSI Models, Business Risk Management, Disaster Recovery, Cryptography, Vulnerability Assessments
Intermediate · Specialization · 1 - 3 Months
Skills you'll gain: Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, AI Enablement, Personalized Service, AI Workflows, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Automation, Analysis
Beginner · Course · 1 - 4 Weeks
Google Cloud
Skills you'll gain: Calendar Management, Google Workspace, Setting Appointments, Event Management, Coordinating, Scheduling, Collaborative Software, Data Sharing
Beginner · Course · 1 - 3 Months

ESSEC Business School
Skills you'll gain: Sustainable Business, Corporate Sustainability, Sustainable Development, Business Transformation, Organizational Change, Waste Minimization, Systems Thinking, Environmental Issue, Business Modeling, Innovation, Product Lifecycle Management, Stakeholder Engagement, Case Studies
Beginner · Course · 1 - 4 Weeks

Rutgers the State University of New Jersey
Skills you'll gain: Business Ethics, Responsible AI, Case Studies, Governance, Ethical Standards And Conduct, AI Security, Compliance Management, Artificial Intelligence, Business Management, Regulation and Legal Compliance, Accountability, Information Privacy, Business Strategies, Decision Making, Social Impact, Social Justice
Intermediate · Course · 1 - 3 Months

LearnKartS
Skills you'll gain: Dashboard, Salesforce, Data Visualization, Data Storytelling, Ad Hoc Reporting, Management Reporting, Product Demonstration, Business Reporting, Report Writing, End User Training and Support, Real Time Data, Data Import/Export
Intermediate · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Financial Modeling, Entrepreneurial Finance, Financial Forecasting, Capital Budgeting, Entrepreneurship, Cash Flow Forecasting, Financial Data, Financial Analysis, Business Modeling, Finance, Negotiation, Investments, Microsoft Excel
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Visualization Software, Data Modeling, Dashboard, Interactive Data Visualization, Data Presentation, Data Processing, Data Storytelling, Data Transformation, Data Preprocessing, Data Integration, Data Cleansing, Data Import/Export, Data Analysis, Data Quality, Key Performance Indicators (KPIs)
Intermediate · Course · 1 - 4 Weeks

Dartmouth College
Skills you'll gain: Structural Analysis, Structural Engineering, Architectural Engineering, Building Design, Civil Engineering, Vibrations, Engineering, SketchUp (3D Modeling Software), Engineering Analysis, Mechanics, Construction, Mathematical Modeling, Engineering Design Process, Design, Simulation and Simulation Software, 3D Modeling
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Backlogs, Product Roadmaps, Sprint Planning, Agile Methodology, Product Management, AI Product Strategy, Wireframing, A/B Testing, Agile Product Development, Microsoft Teams, Product Strategy, Product Planning, Jira (Software), Product Requirements, Estimation, Project Management, Agile Project Management, ChatGPT, Kanban Principles, User Story
Intermediate · Specialization · 3 - 6 Months