IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Dashboard, Digital Marketing Tools, Data Visualization, Data Entry, Google Sheets, Spreadsheet Software, Management Reporting, Business Reporting, Marketing Analytics, Market Analysis, Query Languages, Digital Marketing, Data Management, Data Validation
★ 4.6 (16) · Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Benchmarking, Competitive Analysis, Market Research, Market Dynamics, Research Reports, Business Research, Competitive Intelligence, Market Analysis, Performance Measurement, Report Writing, Market Intelligence, Business Strategy, Marketing, Strategic Thinking, Strategic Decision-Making, Business Communication, Communication Strategies
★ 4.9 (8) · Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Microsoft Windows, Microsoft Copilot, Cloud Applications, File Management, System Configuration, Patch Management, Cloud Services, Document Management, Cloud-Based Integration, Peripheral Devices, Operating System Administration, Operating Systems, Software Installation, Web Applications, Security Awareness, Information Systems Security, AI literacy, Control Panels, User Interface (UI), Cloud Storage
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Miro AI, Customer Engagement, Responsible AI, AI Product Strategy, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Adobe Premiere, Video Editing, Post-Production, Video Production, Visual Storytelling, Storytelling, File Management, Editing, Color Theory
Beginner · Course · 1 - 3 Months

Skills you'll gain: Security Testing, Continuous Monitoring, Cyber Security Assessment, Penetration Testing, Vulnerability Assessments, Intrusion Detection and Prevention, Vulnerability Scanning, Security Controls, System Monitoring, White-Box Testing, Threat Detection, IT General Controls (ITGC)
★ 4.9 (8) · Advanced · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Federated Learning, Fine-tuning, AI Security, Large Language Modeling, PyTorch (Machine Learning Library), Model Optimization, Information Privacy, LLM Application, Model Training, Distributed Computing, Machine Learning
★ 4.5 (16) · Beginner · Project · Less Than 2 Hours

Coursera
Skills you'll gain: Project Management Software, Collaborative Software, Productivity Software, Organizational Skills, User Accounts, User Provisioning
★ 4.8 (12) · Beginner · Guided Project · Less Than 2 Hours

Arizona State University
Skills you'll gain: Intellectual Property, Intrusion Detection and Prevention, Cyber Attacks, Cybersecurity, Data Security, Storytelling, Content Creation, Cyber Security Strategy, Digital Publishing, Vulnerability Assessments, Non-Verbal Communication, Health Technology, Interpersonal Communications, Communication, Personal Care, Constructive Feedback, Problem Solving, Collaboration, Computer Literacy, Data Literacy
★ 4.6 (24) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Program Management, Diagram Design, Project Management Software, Communication Planning, Agile Project Management, Process Modeling, Program Development, Stakeholder Communications
★ 4.9 (9) · Intermediate · Guided Project · Less Than 2 Hours

Michigan State University
Skills you'll gain: Color Theory, Digital Design, Graphics Software, Creative Design, Visual Storytelling, Creativity, Design Software, Design
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Collaborative Software, Software Development Tools, Software Development Methodologies, Agile Project Management, Agile Methodology, AI Integrations, Responsible AI, AI Enablement, AI Workflows, Software Engineering, Software Engineering Tools, Data Ethics, Generative AI
★ 4.3 (12) · Intermediate · Course · 1 - 4 Weeks